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Hotel Plaza Carnaval

3.0 star property
Hotel Plaza Carnaval offers a welcoming start to each day with continental breakfast and creates an atmosphere where travelers can build lasting memories

Choose dates to view prices

Travelers find a vibrant atmosphere at Hotel Plaza Carnaval. Enjoy daily continental breakfast and a manager's reception. Relax on the sunny terrace, connect with free in-room WiFi, and store luggage with the helpful staff who consistently impress visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
Iron/ironing board
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
Iron/ironing board
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, iron/ironing board

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
Iron/ironing board
Desk
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
Carrera 20 no 19 - 09, San Juan de Pasto, 520003

What's nearby

  • Plaza del Carnaval - 1 min walk - 0.1 miles
  • Plaza de Narino - 7 min walk - 0.4 miles
  • Iglesia La Catedral - 8 min walk - 0.5 miles
  • Santiago Apostle Church - 12 min walk - 0.7 miles
  • Unicentro Pasto - 3 min drive - 1.2 miles

Getting around

  • Pasto (PSO-Antonio Narino) - 50 min drive

Restaurants

  • ‪Hotel Don Saul - ‬8 min walk
  • ‪Mister Pollo - ‬11 min walk
  • ‪Caffeto - ‬9 min walk
  • ‪Mister Pollo Centro - ‬4 min walk
  • ‪Restaurante Casa China - ‬10 min walk

About this property

Hotel Plaza Carnaval

Property highlights
You can look forward to free continental breakfast, a free daily manager's reception, and a terrace at Hotel Plaza Carnaval. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Plaza Carnaval have amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Similar properties

Front of property - evening/night
Hotel Frances La Maison
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
9.6 out of 10, Exceptional, 80 reviews
Hotel Frances La Maison

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Plaza Carnaval Pasto
Plaza Carnaval Pasto
Hotel Plaza Carnaval San Juan de Pasto
Plaza Carnaval San Juan de Pasto
Hotel Hotel Plaza Carnaval San Juan de Pasto
San Juan de Pasto Hotel Plaza Carnaval Hotel
Plaza Carnaval
Hotel Hotel Plaza Carnaval
Plaza Carnaval San Juan Pasto
Hotel Plaza Carnaval Hotel
Hotel Plaza Carnaval San Juan de Pasto
Hotel Plaza Carnaval Hotel San Juan de Pasto

Frequently asked questions

Is Hotel Plaza Carnaval pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Carnaval?

Check-in begins at 3 PM.

What time is check-out at Hotel Plaza Carnaval?

Check-out is at noon.

Does Hotel Plaza Carnaval provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 60000 per person applies.

Where is Hotel Plaza Carnaval located?

Situated in San Juan de Pasto, this hotel is within a 10-minute walk of Plaza del Carnaval and Plaza de Narino. Iglesia La Catedral and Santiago Apostle Church are also within 15 minutes.

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Reviews

Hotel Plaza Carnaval Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 90 reviews
Rating 8 - Good. 10 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, clean, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Had a great time there.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right in the center of town
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great service and overall a lovely hotel. We were offered tea, coffee and cookies on arrival and also had a knock at the door in the evening with an offer of sweet tea, wafers and sweets.
Stayed 1 night in Mar 2025

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel super clean room is very nice and the front desk. People are super nice and very helpful. They even come to our room and knock the door and bring us some coffee and cookies.
Stayed 2 nights in Mar 2025

6/10 Okay

Yasmin

Liked: Staff & service
Disliked: Amenities
The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown location feels unsafe for walking after dark, forcing us to rely on taxis to reach better dining areas. As an experienced traveler, I believe this hotel deserves only a two-star rating.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Superb staff.
Stayed 1 night in Jan 2024

10/10 Excellent

LUIS EDUARDO SANCHEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in May 2025

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone We feel like we were with family

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place kind folks

This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff Rick Cardenas . Miami beach
Stayed 1 night in Jan 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb newly built hotel in ideal location

I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
Stayed 1 night in Feb 2018

6/10 Okay

OLINTO

Liked: Cleanliness

Average

Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up. Also breakfast was disgusting.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y atención impecable, estacionamiento dentro del hotel, desayuno satisfactorio.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathiusca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar

El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención muy amables, habitaciones super cómodas
Stayed 1 night in Jun 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo, siempre limpio y un servicio al cliente muy bueno. Lo recomiendo
Stayed 3 nights in Apr 2025

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación precio calidad
Stayed 1 night in Mar 2025

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amables y serviciales, siempre atentos a las necesidades del huesped
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in town

AAA++ outstanding service and attention as always!! Highly recommended additional Services as guided tours and airport pick up Drop off with very affordable prices Servicio extraordinario como siempre altamente recomendado y tienen una extensa gama de servicios desde transporte desde y hacia el aeropuerto y tours por todo todos los sitios de interés a un precio muy accesible
Stayed 2 nights in Nov 2024

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel comodo , bien ubicado, limpio y moderno, personal muy amable, lo unico que pediria seria colocar vidrios antiruido para disminuir el sonido exterior, muy buen relacion precio y confort
Stayed 1 night in Jul 2024
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Policies

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