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Hotel Refugio

Property class: 3

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Photo gallery for Hotel Refugio

Two people sitting at a table with plates of food and drinks. - Hotel Refugio (San Juan de los Lagos)
A modern lobby with a large painting, a wooden partition, and an elevator. - Hotel Refugio (San Juan de los Lagos)
A family on a rooftop with a cityscape view, including a prominent tower and dome. - Hotel Refugio (San Juan de los Lagos)
A hallway with a stone wall, potted plants, and a tiled floor. - Hotel Refugio (San Juan de los Lagos)
A hotel entrance with a glass door, a reception desk, a sofa, and a potted plant. - Hotel Refugio (San Juan de los Lagos)
Located close to Capilla del Pocito and Artisan Market, Hotel Refugio provides a restaurant. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Estandar Deluxe

A hotel room with two beds, each with a wooden headboard, white bedding, and blue accents. There is a wardrobe with two doors and a nightstand with a lamp.

Estandar Deluxe

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A family of four on a bed in a hotel room with a wooden headboard, two bedside tables, and a phone on one table.

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

A man in a suit sitting on a bed with a laptop, a wooden floor, a nightstand, and a wardrobe.

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE Presidential

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

Double or Twin STANDARD

  • Sleeps 6

About the neighborhood

San Juan de los Lagos is home to Hotel Refugio. Capilla del Pocito and San Juan Bautista Parish are notable landmarks, and travelers looking to shop may want to visit Artisan Market and Argania Shopping Center. Don't miss out on a visit to Maria Izquierdo House of Culture. Visit our San Juan de los Lagos travel guide
Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000

What's nearby

  • A historic cathedral with multiple domes and bell towers.
    San Juan de los Lagos Cathedral Basilica
    3 min walk - 0.2 miles
  • Artisan Market
    2 min walk - 0.1 miles
  • Capilla del Pocito
    3 min walk - 0.2 miles
  • Templo del Pozito del Primer Milagro
    5 min walk - 0.3 miles
  • Maria Izquierdo House of Culture
    5 min walk - 0.3 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    112 min drive

Restaurants

  • Mandarina Experiencia Culinaria
    5 min walk
  • Loncheria De Luna
    6 min walk
  • Restaurante Colombo
    3 min walk
  • San Juan Birrieria
    3 min walk
  • The Italian Coffee Company
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Refugio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Refugio?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio?

Check-out is at noon.

Where is Hotel Refugio located?

Situated in San Juan de los Lagos, this hotel is steps from Artisan Market and Capilla del Pocito. Argania Shopping Center and San Juan de los Lagos Cathedral Basilica are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Refugio Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 418 out of 532 reviews
Rating 8 - Good. 94 out of 532 reviews
Rating 6 - Okay. 10 out of 532 reviews
Rating 4 - Poor. 3 out of 532 reviews
Rating 2 - Terrible. 7 out of 532 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking around is great Hotel is on great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

The location is great, the hotel is very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was fascinated by the hotel, it is so luxurious and the area is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/modern hotel with excellent parking and convenient location near downtown. You are just a 5 minute walk to the Basilica de San Juan. Will definitely stay here again!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around to points if interest. Easy and quick check in and check out. Easy covered parking
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel and close to everything.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room temperature
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice always.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the beach amazing!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, fast check in, nice room
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kinda and close walk to the plaza. I would love to stay here agin.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not friendly at all, and they put us in a smoking room, which I asked them, not too not a great experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Apr 2025