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Hotel Refugio

3.0 star property
Hotel with free parking, steps from Artisan Market

Choose dates to view prices

Photo gallery for Hotel Refugio

Interior entrance
Property entrance
Presidential Room | View from room
Restaurant
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board
Hotel Refugio in San Juan de los Lagos offers free in-room WiFi and a continental breakfast. Enjoy delicious meals at the restaurant and host events in the banquet hall. Nearby Capilla del Pocito and the Artisan Market provide rich cultural experiences.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Heating
Premium bedding
Private bathroom
Free bottled water
Digital channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Heating
Premium bedding
Private bathroom
Free bottled water
Digital channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, desk, blackout drapes, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Blackout drapes/curtains
Heating
Premium bedding
Private bathroom
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Digital channels
Desk
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000

What's nearby

  • Capilla del Pocito - 3 min walk - 0.2 miles
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.2 miles
  • Argania Shopping Center - 3 min walk - 0.2 miles
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.3 miles
  • San Juan de los Lagos Municipal Park - 15 min walk - 0.9 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 112 min drive

Restaurants

  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Birrieria Calilla - ‬4 min walk
  • ‪The Italian Coffee Company - ‬4 min walk
  • ‪Restaurante Colombo - ‬3 min walk
  • ‪Restaurant Napoles - ‬3 min walk

About this property

Hotel Refugio

Hotel near San Juan de los Lagos Cathedral Basilica
Located close to Capilla del Pocito and Artisan Market, Hotel Refugio provides a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), a banquet hall, and 1 meeting room
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Refugio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Refugio?

Self parking is free at this property.

What time is check-in at Hotel Refugio?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio?

Check-out is at noon.

Where is Hotel Refugio located?

Situated in San Juan de los Lagos, this hotel is steps from Artisan Market and Capilla del Pocito. Argania Shopping Center and San Juan de los Lagos Cathedral Basilica are also within 5 minutes.

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Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 305 out of 385 reviews
Rating 8 - Good. 66 out of 385 reviews
Rating 6 - Okay. 6 out of 385 reviews
Rating 4 - Poor. 3 out of 385 reviews
Rating 2 - Terrible. 5 out of 385 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very confortable and it have all that we need to find in any travel..thanks so much
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

8/10 Good

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really attentive. The rooms are not big but they arw comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Near too town
Stayed 2 nights in Apr 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia y bonita, además agradecemos el detalle que tuvieron por nuestro aniversario
Stayed 1 night in Oct 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around to points if interest. Easy and quick check in and check out. Easy covered parking
Stayed 1 night in Oct 2025

8/10 Good

Ariadne

Liked: Cleanliness, staff & service
Pregunté en mi visita de septiembre si era posible cambiar la fecha de 2 reservaciones próximas que tengo, y me dijeron que no por qué las pagué a travez de esta plataforma y en la plataforma me dicen que el hotel tendría que apoyar para cambiar las fechas según su disponibilidad, entonces o sé qué hacer! No me dieron una solución estando yo presente.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan De Dios

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los baños estan bien diseñados y funcionan bien, la habitacion es amplia y tiene suficientes enchufes las vistas no son tan buenas, la hubicacion es muy buena 👍
Stayed 1 night in Oct 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, sin embargo la calidad de los colchones ha empeorado y son algo incómodos La comida de el buffet deja que desear.
Stayed 2 nights in Sep 2025

10/10 Excellent

imperquimia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo super pero aire acondicionado le falta mantenimiento hace mucho ruido en el nivel maximo del modo ventilador
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciónes nuevas
Stayed 1 night in Sep 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y cómoda, personal atento y amable.
Stayed 3 nights in Sep 2025

6/10 Okay

claudia michelle

Liked: Property conditions & facilities
Disliked: Cleanliness
Está muy cerca del centro
Stayed 1 night in Sep 2025

10/10 Excellent

Americo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De lo mejor
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Disfrute la estadía en el hotel por l conveni
Stayed 1 night in Aug 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Esta céntrica, cerca de todos los lugares donde puedes andar de compras y seguro, muy limpio y nuevo, el personal muy amable.
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great in turismo religioso. Cerca de los templos de lo religioso.
Stayed 2 nights in Aug 2025

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