See all properties

Best Western Capistrano Inn

2.5 star property
Travelers start their day with a hearty breakfast before relaxing by the sun-drenched pool or browsing the gift shop for unique souvenirs

Choose dates to view prices

Photo gallery for Best Western Capistrano Inn

Exterior - Best Western Capistrano Inn (San Juan Capistrano)
Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Capistrano Inn (San Juan Capistrano)
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers - Best Western Capistrano Inn (San Juan Capistrano)
Lobby - Best Western Capistrano Inn (San Juan Capistrano)
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers - Best Western Capistrano Inn (San Juan Capistrano)
Best Western Capistrano Inn earns praise for its delicious breakfast and attentive staff. Guests appreciate the outdoor pool for cooling off, a convenient snack bar/deli when hunger strikes, a spa tub for relaxation, and practical laundry facilities for longer stays.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Bed, Non-Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Non-Smoking, Balcony

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

1 King Bed, Balcony

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

2 Double Beds, Nonsmoking, Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.2 out of 10
Very good
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown, a neighborhood in San Juan Capistrano, Best Western Capistrano Inn is near a metro station and near the beach. The area's natural beauty can be seen at Doheny State Beach and Victoria Beach, while Mission San Juan Capistrano and The Coach House are cultural highlights. Dana Point Harbor and San Clemente Pier are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and horse riding. Visit our San Juan Capistrano travel guide
Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675

What's nearby

  • Mission San Juan Capistrano
    Mission San Juan Capistrano
    8 min walk - 0.5 miles
  • Historic Town Center Park
    7 min walk - 0.4 miles
  • Blas Aguilar Adobe
    7 min walk - 0.4 miles
  • Rancho Capistrano Winery
    8 min walk - 0.5 miles
  • Regency Theatres San Juan Capistrano
    8 min walk - 0.5 miles

Getting around

  • San Juan Capistrano Depot
    11 min walk
  • John Wayne Airport (SNA)
    28 min drive

Restaurants

  • In-N-Out Burger
    7 min walk
  • Chick-fil-A
    9 min walk
  • McDonald's
    7 min walk
  • Ysidora Restaurant & Lounge
    7 min walk
  • Taco Bell
    7 min walk

Similar properties

Exterior
Best Western Plus Marina Shores Hotel
Dana Point
  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
8.6 out of 10, Excellent, 1,016 reviews
Best Western Plus Marina Shores Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Best Western Capistrano Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Best Western Capistrano Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Capistrano Inn?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Best Western Capistrano Inn?

Check-out is at 11:00 AM.

Where is Best Western Capistrano Inn located?

Located in Downtown, this hotel is 0.5 mi (0.7 km) from Mission San Juan Capistrano and 1.9 mi (3.1 km) from The Coach House. Doheny State Beach and Dana Point Harbor are also within 6 mi (10 km). San Juan Capistrano Depot is 11 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Capistrano Inn Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Heather Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, free parking with stay and nice area for breakfast and pool area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to downtown San Juan Capistrano. Clean hotel and friendly staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Staff & service
The breakfast was fresh and they offered a good variety. The property was close to the major attractions and we felt safe walking everywhere.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service
Descent room.
Stayed 1 night in Jun 2026
Verified

8/10 Good

SueAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was basic but fine. Considering its reasonable price, I would definitely stay here again when going The Coach House.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly hotel with convenient location near freeway. Quiet rooms, comfortable beds and an excellent full breakfast. Staff were friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. The pool and spa were nice and clean. Our room was cozy and comfy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Impeccable staff very friendly and accommodating. Room was clean and quiet and cool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Old rooms but clean! Overall great stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was comfy and the breakfast was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great staff nice breakfast easy parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and clean and staff were professional
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. It was clean, quiet and relaxing. Joy Hedges was super sweet and helpful. I recommend this as a stop if traveling to S Orange County
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Nice clean room great breakfast close to everything in town
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice over night stay. We will definitely stay again. Joy was very helpful. The breakfast was very good. Many options. Good job Best Western!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was fast ,easy ,and Alyssa made us feel welcomed and went above and beyond to help us get checked in early. Our room was big, clean and comfy. The breakfast area was clean, plenty of food, good variety, and nice staff. We also took a dip in the pool and it was amazing as SoCal was having a heat wave.This was our 2nd stay here. Great area and great staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra Kandy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Beautiful property! I would give it 10 stars if I could! Parking, pool, and breakfast was easily accessible and close by so it was super convenient to go back and forth to everything! I will be returning soon! I highly recommend this beautiful and clean property!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we would have appreciated was a small patch of grass for the dogs (even artificial). The dog area was difficult to find. The area was all dirt that had just had the weeds hacked down to ground level. We did appreciate being able to buy a potty pad in the office, just in case. We ended up going to charge the car and using the grass there. Parking was adequate (speed bumps seemed unnecessary and made parking a bit difficult. That said - The room was not only spacious and comfortable, it was SPOTLESS! Breakfast was wonderful! And all the staff we interacted with were super helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Room was clean, staff was very accommodating
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Although a humble place it felt safe, was Clean and the area around the property very nice. Plenty of shops and eateries near the old Mission to visit
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was sweet, the room was nice, and the breakfast was good.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness
Staff was nice. Got one of the new rehab rooms on the 2nd floor but throughout the night a thumping of pipe sounds can be heard from our room. Overall clean and friendly
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
A bit run down of a hotel and needs renovation, the staff is super friendly though. The screen door in the room was janky and barely locked.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, great view of the hills and location close to the beach areas and lots of restaurants.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Updated Room, Extremely Clean and within a 10 minute walk to downtown.
Stayed 2 nights in Dec 2025