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Urban Green Hotel & Suites

Property class: 4

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Photo gallery for Urban Green Hotel & Suites

A multi-story hotel with a glass facade, a covered entrance, and a starry night sky. - Urban Green Hotel & Suites (San José)
A spacious lobby with a glass pool, multiple seating areas, and modern pendant lighting. - Urban Green Hotel & Suites (San José)
A modern building entrance with glass doors, palm trees, and a visible restaurant in the background. - Urban Green Hotel & Suites (San José)
A modern lounge area with a round wooden table, white chairs, a grey sofa, and a bookshelf. - Urban Green Hotel & Suites (San José)
A modern hotel lobby with a reception desk, coffee bar, and vending machine. - Urban Green Hotel & Suites (San José)
Consider a stay at Urban Green Hotel & Suites and take advantage of free full breakfast, a gym, and a steam room. Treat yourself to spa services, such as a body scrub or a hot stone massage. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

A hotel room with two beds, a red accent wall, a ceiling light, and a framed picture on the wall.

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

A hotel room with two beds, a red accent wall, and a sliding glass door leading to a balcony.

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

A hotel room with a large bed, a nightstand with a phone, a chair, and a red wall.

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

A room with a desk, a laptop, a red sofa, a potted plant, and a window.

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

A hotel room with two beds, a red accent wall, a small table with a plant, and a framed picture on the wall.

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

A four-poster bed with white bedding, two bedside tables with lamps, a beige armchair, and a large window with blinds.

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in San José, Urban Green Hotel & Suites is in the city center. National Theater of Costa Rica and Pre-Colombian Gold Museum are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Mercado Central. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Ricardo Saprissa Ayma. Guests love the hotel's central location. Visit our San José travel guide
Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • A gazebo with a dome roof surrounded by trees and a park.
    Morazan Park
    2 min walk - 0.1 miles
  • An aerial view of a city with a prominent red-roofed building, a busy intersection, and surrounding modern and traditional architecture.
    National Theater of Costa Rica
    3 min walk - 0.2 miles
  • A public square with a fountain, steps, and modern buildings in the background.
    Central Park
    3 min walk - 0.2 miles
  • A historic building with a red roof and classical architecture, surrounded by a plaza with statues and a fountain.
    Plaza de la Cultura
    3 min walk - 0.2 miles
  • Casa Amarilla
    6 min walk - 0.4 miles

Getting around

  • San Jose Procuradiria Museum Station
    11 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    19 min drive

Restaurants

  • Starbucks
    3 min walk
  • La Vasconia
    2 min walk
  • Cultura5
    2 min walk
  • Café La Mancha
    1 min walk
  • Alma de Café
    3 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Urban Green Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Green Hotel & Suites?

Check-out is at noon.

Where is Urban Green Hotel & Suites located?

Located in Carmen, this hotel is steps from Plaza de la Cultura and 1.6 mi (2.6 km) from Sabana Park. Pre-Colombian Gold Museum and National Theater of Costa Rica are just steps away. San Jose Procuradiria Museum Station is 11 minutes by foot and San Jose Atlantic Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 314 out of 610 reviews
Rating 8 - Good. 165 out of 610 reviews
Rating 6 - Okay. 74 out of 610 reviews
Rating 4 - Poor. 27 out of 610 reviews
Rating 2 - Terrible. 30 out of 610 reviews

Reviews

Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great service
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised to find this quality of a hotel property, at this price, so close to Biblica Hospital. Our suite was clean, with a loft, king bed and full bathroom in loft. The lower level had an induction flatop, full sink, microwave and mini fridge. Secure underground parking was also complimentary. The hotel appears to have been recently upgraded and the quality of materials, fixtures and workmanship was exceptional. The free breakfast was fast and very good with multiple selections available, with full table service. The front desk staff were efficient and very helpful with directions on eating establishments within walking distance of the property. We will be returning to this property on our next trip to the area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

ERIC

Liked: Cleanliness, amenities
Staff was great and friendly the stay is definitely good for a layover or a few days.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ana Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Big room, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the breakfast was very attending and great service. Nice room and view
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Robert E

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Xiaoxiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location good. Room clean. Staff friendly.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Ayan

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stop as I was only there for 1 night. WiFi did not work at all. AC worked well. Gym in the basement was nice and enjoyed the sauna. Breakfast wasn’t the best but was included. Overall decent 3 star hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the central market, art and shopping. available parking is a plus.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing price
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Sasikumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kathy

Liked: Cleanliness
Great location to all central sites. Spacious rooms! A/C units very loud though. Staff were friendly. Easy to park your car also.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central close to everything. I was apprehensive about no window to outside but the frosted glass window to the hallway of the room let in light with full privacy so did not bother us at all!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the facility was very nice, and very clean. They could use some sort of air freshener for the rooms but other than that no issues. Not that there was unpleasant smell but just a bit stale. Nonetheless, I would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, hotel impeccable. Staff super friendly. The area is not the nicest, but we knew that to begin with.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Man Ho Raymond

Liked: Cleanliness, staff & service, amenities
Staff are welcoming. The room is clean but there are some maintenance issues, e.g. TV, the shower takes a long time to get the hot water. Room is super big and the mattress is comfy. Breakfast is amazing.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mathew

Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025
Verified review

8/10 Good

Gwenda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Sanjeev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice. The breakfast was nice, and the serving staff was also very nice. The property can use some care though. The carpet in common areas is musty and dirty. The curtains are broken and irreparable, toilet door was completely removed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Radames

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025