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Urban Green Hotel & Suites

4.0 star property
Hotel with free breakfast, near Sabana Park

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Front of property
Free daily full breakfast
Free daily full breakfast
Property entrance
Reception
Travelers find this upscale retreat in the heart of Carmen ideal for exploration. The hotel offers a full breakfast, a steam room, and a gym to recharge. Free WiFi keeps guests connected, and the multilingual staff assists with tour tickets and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | 1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Hair dryer
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • Morazan Park - 2 min walk - 0.1 miles
  • National Theater - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • National Museum of Costa Rica - 8 min walk - 0.5 miles
  • Sabana Park - 3 min drive - 1.6 miles

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk

About this property

Urban Green Hotel & Suites

Upscale hotel near Sabana Park
Consider a stay at Urban Green Hotel & Suites and take advantage of free full breakfast, a gym, and a steam room. Treat yourself to spa services, such as a body scrub or a hot stone massage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a banquet hall, and an elevator
  • Concierge services, a vending machine, and multilingual staff
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, highchairs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is Urban Green Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Green Hotel & Suites?

Self parking is free at this property.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Green Hotel & Suites?

Check-out is at noon.

Where is Urban Green Hotel & Suites located?

Located in Carmen, this hotel is steps from Plaza de la Cultura, Pre-Colombian Gold Museum, and National Theater. Morazan Park and Museo Homenaje Joaquín García Monge are also within 5 minutes. San Jose Procuradiria Museum Station is 12 minutes by foot and San Jose Atlantic Station is 15 minutes.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 233 out of 456 reviews
Rating 8 - Good. 120 out of 456 reviews
Rating 6 - Okay. 55 out of 456 reviews
Rating 4 - Poor. 22 out of 456 reviews
Rating 2 - Terrible. 26 out of 456 reviews

Reviews

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic about staying at Urban Green, from the delicious free breakfasts to the helpful staff. In the center of town, within walking distance to the museums, banks, restaurants and shops. I booked for five days and stayed fifteen, and will stay there next time I go to San Jose.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place,Amazing costumer service
Stayed 1 night in Jul 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet & clean
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great.
Stayed 10 nights in Dec 2024

4/10 Poor

MEIR

Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in San José. Clean modern hotel. Excellent staff and breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Amenities
Nice to us, even served breakfast when we arrived at closing time
Stayed 1 night in Feb 2024

10/10 Excellent

Achmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicee
Stayed 2 nights in Oct 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heart of old San Jose. Great for walking. large and spacious. Breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bayardo

Front desk staff very friendly. Room are very spacious and cleaned. Bathroom very big, clean, great water pressure. Breakfast was very good, typical Costa Rica breakfast. Restaurant staff very friendly. This is my favorite hotel. I’ll be back every time I go to Costa Rica.
Stayed 4 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
It was pleasant
Stayed 6 nights in Aug 2024

8/10 Good

Darcie

Liked: Property conditions & facilities
The rooms were huge—much bigger than shown in the photos. Our suite was two levels with 1.5 bathrooms. The casino nightclub was noisy. The location is very convenient for walking to museums. The street was hectic but we felt safe walking around. The woman serving breakfasts was lovely.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and this was my first time in San Jose. The area around the hotel was safe and bustling with activity. The room was modern, comfortable and everything worked. Breakfast was great and they have common areas on every floor. Great stay and great hotel and awesome staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bayardo

Main attractions minutes away. Área little dark and maybe dangerous after 7:00pm. Staff is very helpful and great customer service. Hotel clean, room and bathroom are big and comfortable. My second time in this hotel and I will stay again next trip.
Stayed 3 nights in Apr 2024

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel to stay at.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️. 5 star stay. Nice hotel. Great central location in San Jose close to everything within walking distance. Excursions out of town are easy to arrange and great fun. The hotel has a hospitable friendly staff who helped book tours and were very helpful. Breakfast is included with the hotel stay and is very good. And when you travel they make you a boxed breakfast and lunch. Highly recommend staying at Urban Green Hotel & Suites when you visit Costa Rica.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for quick overnight stay

Located in the middle of downtown San Jose. About 5 blocks from the Central Market. Staff was great, they serve a nice breakfast in the morning, laundry available on site. Basic accommodations but served us well before and after our scheduled tour of Costa Rica. Easy to get around by foot or Uber(taxis also available) from the hotel. Don’t recommend walking at night after 7pm.
Stayed 2 nights in May 2024

10/10 Excellent

Herson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, exceptional staff and ethics when serving customers. I have always liked that when I arrived they greeted with kindness. I recomend you. Beautiful place where they look for or find a solution to make the guest feel as if they were at home. greetings.
Stayed 2 nights in Apr 2024

8/10 Good

Russell

The customer service was exceptional. Every employee was very friendly and helpful. The facilities are a little odd and you almost feel like you’re in a hostel. No chair to sit on in your room for example. No coffee in your room. I take care of my hair bag up stairs. Overall, I would go there again. Just don’t expect a five star experience.
Stayed 1 night in Dec 2024

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