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Urban Green Hotel & Suites

4.0 star property
Hotel with free breakfast, near Sabana Park

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Front of property
Reception
Free daily full breakfast
Free daily full breakfast
Property entrance
Travelers find this upscale retreat in the heart of Carmen ideal for exploration. The hotel offers a full breakfast, a steam room, and a gym to recharge. Free WiFi keeps guests connected, and the multilingual staff assists with tour tickets and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | 1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
2 bathrooms
Hair dryer
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in San José, Urban Green Hotel & Suites is in the city center. Shoppers can check out Multiplaza Mall Escazu, while everyone can enjoy the natural beauty of Sabana Park and Braulio Carrillo National Park. Children's Museum and Jade Museum are also worth visiting. Guests love the hotel's central location.
Visit our San José travel guideOpens in a new window
Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • Morazan Park - 2 min walk - 0.1 miles
  • National Theater - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • National Museum of Costa Rica - 8 min walk - 0.5 miles
  • Sabana Park - 3 min drive - 1.6 miles

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪KFC - ‬2 min walk

About this property

Urban Green Hotel & Suites

Upscale hotel near Sabana Park
Consider a stay at Urban Green Hotel & Suites and take advantage of free full breakfast, a gym, and a steam room. Treat yourself to spa services, such as a deep-tissue massage or a body scrub. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage, a vending machine, and smoke-free premises
  • Concierge services, tour/ticket assistance, and an elevator
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, highchairs, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is Urban Green Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Green Hotel & Suites?

Self parking is free at this property.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Green Hotel & Suites?

Check-out is at noon.

Where is Urban Green Hotel & Suites located?

Located in Carmen, this hotel is steps from Plaza de la Cultura, Pre-Colombian Gold Museum, and National Theater. Morazan Park and Museo Homenaje Joaquín García Monge are also within 5 minutes. San Jose Procuradiria Museum Station is 12 minutes by foot and San Jose Atlantic Station is 15 minutes.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 227 out of 444 reviews
Rating 8 - Good. 115 out of 444 reviews
Rating 6 - Okay. 54 out of 444 reviews
Rating 4 - Poor. 22 out of 444 reviews
Rating 2 - Terrible. 26 out of 444 reviews

Reviews

6/10 Okay

Miriam

Disliked: Property conditions & facilities
Property needs maintenance, breakfast was OK.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! I will be back
Stayed 4 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

Radames

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place,Amazing costumer service
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
It’s situated in the old part of the city and area is a bit dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you want to be in the downtown area. Close to everything. The internet didn’t work well in room 512. But the staff is actively working to upgrade the internet for that room. I enjoyed the spacious room and the breakfast was very good….with friendly workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet & clean
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Octavien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 5 nights in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

8/10 Good

Laurie

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Stayed 1 night in Mar 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

RANDALL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceeded my expectations. Extremely helpful.
Stayed 3 nights in Apr 2025

8/10 Good

seyed

Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great.
Stayed 10 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff
Stayed 2 nights in Feb 2025

8/10 Good

Bridie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy city stay

Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Amenities
Great stay and good location. Highly recommend.
Stayed 2 nights in Mar 2024

4/10 Poor

MEIR

Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

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