See all properties

Urban Green Hotel & Suites

4.0 star property
Urban Green Hotel & Suites offers rejuvenating spa treatments including body scrubs and deep-tissue massages in Carmen's central location

Choose dates to view prices

Photo gallery for Urban Green Hotel & Suites

Reception - Urban Green Hotel & Suites (San José)
Front of property - Urban Green Hotel & Suites (San José)
42-inch flat-screen TV with cable channels, TV - Urban Green Hotel & Suites (San José)
Minibar, in-room safe, laptop workspace, soundproofing - Urban Green Hotel & Suites (San José)
Property entrance - Urban Green Hotel & Suites (San José)
Travelers find this upscale retreat in the heart of Carmen ideal for exploration. The hotel offers a full breakfast, a steam room, and a gym to recharge. Free WiFi keeps guests connected, and the multilingual staff assists with tour tickets and other needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in San José, Urban Green Hotel & Suites is in the city center. National Theater and Museo Homenaje Joaquín García Monge are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Mercado Central. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Nacional. Guests love the hotel's central location. Visit our San José travel guide
Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • Beautiful aerial view of the Morazan Park in Costa Rica
    Morazan Park
    2 min walk - 0.1 miles
  • Beautiful aerial view of the National theater in Costa Rica
    National Theater
    3 min walk - 0.2 miles
  • Parque Central de San José en Costa Rica
    Central Park
    3 min walk - 0.2 miles
  • Casa Amarilla
    6 min walk - 0.4 miles
  • Mercado Central
    7 min walk - 0.4 miles

Getting around

  • San Jose Procuradiria Museum Station
    11 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    19 min drive

Restaurants

  • Cultura5
    2 min walk
  • Starbucks
    3 min walk
  • Café La Mancha
    1 min walk
  • La Vasconia
    2 min walk
  • Alma de Café
    3 min walk

About this property

Urban Green Hotel & Suites

Upscale hotel near Sabana Park
Consider a stay at Urban Green Hotel & Suites and take advantage of free full breakfast, a gym, and a steam room. Treat yourself to spa services, such as a body scrub or a deep-tissue massage. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, luggage storage, and a banquet hall
  • Smoke-free premises, a vending machine, and concierge services
  • Guest reviews say great things about the breakfast, central location, and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, highchairs, and daily housekeeping

Similar properties

Outdoor pool
Barceló San José
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
9.0 out of 10, Wonderful, 1,944 reviews
Barceló San José
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is Urban Green Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Urban Green Hotel & Suites?

Check-out is at noon.

Where is Urban Green Hotel & Suites located?

Located in Carmen, this hotel is steps from Plaza de la Cultura, Pre-Colombian Gold Museum, and National Theater. Morazan Park and Museo Homenaje Joaquín García Monge are also within 5 minutes. San Jose Procuradiria Museum Station is 11 minutes by foot and San Jose Atlantic Station is 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 262 out of 531 reviews
Rating 8 - Good. 148 out of 531 reviews
Rating 6 - Okay. 66 out of 531 reviews
Rating 4 - Poor. 25 out of 531 reviews
Rating 2 - Terrible. 30 out of 531 reviews

Reviews

Verified

8/10 Good

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the central market, art and shopping. available parking is a plus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ana Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Big room, good breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness
Great location to all central sites. Spacious rooms! A/C units very loud though. Staff were friendly. Easy to park your car also.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Robert E

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Sanjeev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice. The breakfast was nice, and the serving staff was also very nice. The property can use some care though. The carpet in common areas is musty and dirty. The curtains are broken and irreparable, toilet door was completely removed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super high ceilings. Amazing common lounge areas on each floor. Very friendly and helpful staff. Nice breakfast. The kitchenette in the suite is lacking amenities (just a microwave, stovetop, and mini fridge). No dishware, glasses, or utensils. Tight and chaotic parking lot. Very enjoyable stay! Highly recommend if you're in this part of town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gwenda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, hotel impeccable. Staff super friendly. The area is not the nicest, but we knew that to begin with.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic about staying at Urban Green, from the delicious free breakfasts to the helpful staff. In the center of town, within walking distance to the museums, banks, restaurants and shops. I booked for five days and stayed fifteen, and will stay there next time I go to San Jose.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Modern, clean and spacious room. Very well located, within 1 block of the center of town. We stayed for one night, but did not have hot water. They attempted to restart the water heater, but apparently didn’t work. An inconvenience that I hope was temporary and the next guests did not have that problem.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathew

Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central every closed , staff is good
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Radames

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was very comfortable. I am a terrible sleeper and I like a firm mattress with pillowtop which is exactly what they had. I had an issue with m y first room as it had a connecting door to another room where some young folks were kind of loud. They easiily moved me to a new one without a connecting door. Word of advice: if you are a light sleeper, you may want a room that either does not have a window or is higher up, 5th floor? , as the traffic noise can be loud. San Jose is a busy city. Very pleasant staff, free breakfast: eggs, granola yogurt, juice, fresh fruit. good enough for me!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place,Amazing costumer service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025
Verified

8/10 Good

Octavien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Laurie

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay if you want to explore the Center of San Jose! Staff was very friendly.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you want to be in the downtown area. Close to everything. The internet didn’t work well in room 512. But the staff is actively working to upgrade the internet for that room. I enjoyed the spacious room and the breakfast was very good….with friendly workers.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable …we didn’t want to get up. Enjoyed the complimentary drinks. Great breakfast. Had a wonderful stay!
Stayed 1 night in Mar 2025