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The Westin San Jose

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A building facade with ornate architectural details, including a large arched window and decorative stonework. - The Westin San Jose (San Jose)
A modern bathroom with a large bathtub, candles, and a towel rack. - The Westin San Jose (San Jose)
A spacious lobby with a long bar, comfortable seating, and large windows. - The Westin San Jose (San Jose)
A large hall with rows of chairs and a central aisle, a glass ceiling, and columns. - The Westin San Jose (San Jose)
A hotel corridor with a checkered floor, arched ceilings, and directional signs. - The Westin San Jose (San Jose)
Luxury
4.0 star property
9.0

Wonderful

Upscale hotel near San Jose McEnery Convention Center

Located close to CSU San Jose State University and SAP Center at San Jose, The Westin San Jose provides a garden, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Il Fornaio, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Traditional Room, 1 Queen Bed

A hotel room with a large bed, a desk with a lamp, a television, and two framed artworks on the wall.

Traditional Room, 1 Queen Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds, Bathtub

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(63 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a small table, and a lamp.

Suite, 1 Bedroom

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, armchair, and a round table. There is a window with curtains, a door, and a view of buildings outside.

Suite, 1 King Bed with Sofa bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

A hotel room with a sofa, armchair, and a round table. There is a window with curtains, a door, and a view of buildings outside.

Penthouse, 1 Bedroom

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown San Jose, a neighborhood in San Jose, The Westin San Jose is near the airport and near a metro station. Children's Discovery Museum and Topgolf San Jose are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Silicon Valley and Mission Peak Regional Preserve. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing. Visit our San Jose travel guide
Map
302 South Market Street, San Jose, CA, 95113

What's nearby

  • A cityscape at dusk with illuminated buildings and a highway.
    San Jose McEnery Convention Center
    2 min walk - 0.1 miles
  • A historic building with a clock tower, arched windows, and flags.
    San Jose Civic Auditorium
    2 min walk - 0.1 miles
  • A digital display of a human skeleton.
    The Tech Interactive
    3 min walk - 0.2 miles
  • San Pedro Square Market
    6 min walk - 0.4 miles
  • San Jose Center for the Performing Arts
    6 min walk - 0.4 miles

Getting around

  • Convention Center Station
    2 min walk
  • San Jose Diridon Station
    19 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    10 min drive

Restaurants

  • Sakura Market
    3 min walk
  • Original Joe's San Jose
    1 min walk
  • Nirvana Soul
    1 min walk
  • Guildhouse
    4 min walk
  • Corner Market Kitchen
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 1:00 AM and 6:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 40 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin San Jose pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 40 per pet, per night. A cleaning fee of USD 250.00 also applies. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 51 per night. Limited spots are available.

What time is check-in at The Westin San Jose?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 AM–6:00 AM for a fee.

What time is check-out at The Westin San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin San Jose located?

Located in Downtown San Jose, this hotel is steps from Silicon Valley and San Jose McEnery Convention Center. SAP Center at San Jose and CSU San Jose State University are also within 1 mi (2 km). Convention Center Station and San Antonio Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin San Jose Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 724 out of 1086 reviews
Rating 8 - Good. 194 out of 1086 reviews
Rating 6 - Okay. 94 out of 1086 reviews
Rating 4 - Poor. 34 out of 1086 reviews
Rating 2 - Terrible. 40 out of 1086 reviews

Reviews

Verified review

10/10 Excellent

Robyn Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Felt this was a bit safer area than other options in the area. I highly recommend using valet parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. And the room was clean, you can instantly take a power nap to unwind.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Travis

Liked: Staff & service, amenities, property conditions & facilities
Breakfast over priced. Many parts of the hotel smelt like marijuana. Staff was friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfortable!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Hotel was in a good location for us.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself and the room were very clean. The staff were very helpful and valet service was fast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maelynne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, everywhere. And an excellent breakfast, after the wonderfully quite night's stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ahsaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great and the breakfast and service was fantastic!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service, especially from the valet team. They were super friendly and helped us with our baggage. The front desk staff was great as well. Our room was a little small and we found the location very loud. The windows are thin, so you could hear just about everything outside. Someone was in the parking lot across the street with a leaf blower at 6:30am. Other than that, great location and is close to a lot of restaurants and points of interest.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always ready and willing to give you a great experience and solve any problems you face. Extremely courteous and competent, you won't be disappointed by them.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed seeing the historical hotel saint Claire now operated by The Westin Hotel. Very clean, comfortable room with great access to San Jose downtown amenities.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Oziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable and the staff are amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Beds were comfortable. Property was well maintained.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issues I had were the room smelled clean but musty/moldy. And the A/C didn't work appropriately. The thermostat was on 64° but the room was always between 74°-78°. Other than that the staff were amazing. The restaurant was good. The valet were awesome & helpful. Great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to watch a Sharks game. Clean comfortable would definitely stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin San Jose is set in a beautiful old building that is just stunning. It was located close many restaurants and museums, so great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked us in was friendly, the staff would open the door for us when entering and exciting, and overall a nice vibe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel when staying in SJ. I love the old charm appeal but with updated modern amenities, particularly, the walk-in shower. The fitness center is very well maintained and kept well stocked with towels, water, and functioning equipment.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you expect from the Westin. Friendly, helpful staff, a beautiful property and stylish, comfortable rooms.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect downtown spot. Convenient with restaurants readily available.
Stayed 1 night in Feb 2026