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Sheraton San Jose Hotel, Costa Rica

4.0 star property
Travelers can try their luck at the casino tables before cooling off in a refreshing pool surrounded by greenery at this San Jose retreat

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

Outdoor pool, sun loungers - Sheraton San Jose Hotel, Costa Rica (San Rafael)
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine - Sheraton San Jose Hotel, Costa Rica (San Rafael)
Lobby - Sheraton San Jose Hotel, Costa Rica (San Rafael)
Lobby sitting area - Sheraton San Jose Hotel, Costa Rica (San Rafael)
Reception - Sheraton San Jose Hotel, Costa Rica (San Rafael)
Sheraton San Jose Hotel in Costa Rica's capital offers 19 casino gaming tables and a welcoming outdoor pool area. Guests relax on sun loungers, enjoy the steam room, or sip drinks from the poolside bar. Three restaurants and a café provide convenient dining options all day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Panoramic View, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Panoramic View, High Floor)

Club Room, 2 Queen Beds (Panoramic View, High Floor) | Mountain view

Club Room, 2 Queen Beds (Panoramic View, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom, Bathtub (Panoramic View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Bathtub (Panoramic View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Mountain View, Rain Shower

Premium bedding, down comforters, minibar, in-room safe

2 Queen Beds, Mountain View, Rain Shower

  • Sleeps 3

2 Queen Beds, City View, Rain Shower

  • Sleeps 3

1 King Bed, City View, Rain Shower

  • Sleeps 2

Deluxe Room With Balcony

  • Sleeps 2

1 King Bed, Panoramic View, Sheraton Club Access, Rain Shower, High Floor

  • Sleeps 3

Deluxe Room, 1 King Bed, Mountain View, Sheraton Club Access, Balcony, Larger, Rain Shower

  • Sleeps 3

Deluxe Room, 2 Queen Beds, Mountain View, Sheraton Club Access, Balcony 2, Larger, Rain Shower

  • Sleeps 5

1 King Bed, Sheraton Club Access, Mobility Accessible With Roll-in Shower, Panoramic View, High Floor

  • Sleeps 3

King Room With City View And Roll-in Shower-Mobility Accessible

  • Sleeps 3

1 King Bed, Mountain View, Rain Shower

  • Sleeps 3

2 Queen Beds, Panoramic View, Sheraton Club Access, Rain Shower, High Floor

  • Sleeps 5

Presidential Suite, 1 Bedroom, 1 King Bed, Panoramic View, Sheraton Club Access, Private Terrace, Dining Area, Poker Table, Deep Soaking Tub, Living Room, Rain Shower, Larger

  • Sleeps 3

Junior Suite, 1 Bedroom, 1 King Bed, Panoramic View, Sheraton Club Access, Larger, Deep Soaking Tub, Living Room, Rain Shower

  • Sleeps 3

1 Bedroom Suite, 1 King Bed, Panoramic View, Sheraton Club Access, Balcony, Larger, Rain Shower, Deep Soaking Tub, Living Room, High Floor

  • Sleeps 3

Deluxe Room, 1 King Bed, Mountain View, Sheraton Club Access, Larger, Rain Shower

  • Sleeps 3

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About the neighborhood

Located in San Rafael, Sheraton San Jose Hotel, Costa Rica is connected to a shopping center. The area's natural beauty can be seen at Sabana Park and National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed. Be sure not to miss outdoor adventures like ziplining, ecotours, and mountain biking. Visit our Guachipelin travel guide
Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203

What's nearby

  • Multiplaza Mall Escazu
    5 min walk - 0.3 miles
  • Multipark
    11 min walk - 0.6 miles
  • Plaza Tempo
    18 min walk - 1.0 mile
  • Hospital Cima San José
    2 min drive - 1.4 miles
  • Avenida Escazú Shopping Center
    2 min drive - 1.4 miles

Getting around

  • San Jose Contraloria Station
    12 min drive
  • Juan Santamaria Intl. Airport (SJO)
    31 min drive

Restaurants

  • The Market
    9 min walk
  • Starbucks
    8 min walk
  • Zambra
    9 min walk
  • Le Petit Chez Christophe
    8 min walk
  • Ivory Garden
    1 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Upscale hotel near Multiplaza Mall Escazu
Located close to Multipark, Sheraton San Jose Hotel, Costa Rica provides a casino, a poolside bar, and a terrace. Hit the jackpot at this hotel with amenities such as a casino VIP room, 19 casino gaming tables, and 140 slot machines. For some rest and relaxation, visit the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and multilingual staff
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 170 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Free infant beds and travel cribs
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 52000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Does Sheraton San Jose Hotel, Costa Rica have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 8 to September 8.

Is Sheraton San Jose Hotel, Costa Rica pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of CRC 11750 per pet, per night. A cleaning fee of CRC 52000 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton San Jose Hotel, Costa Rica?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Sheraton San Jose Hotel, Costa Rica?

Check-out is at noon.

Does Sheraton San Jose Hotel, Costa Rica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 27000 per vehicle applies.

Where is Sheraton San Jose Hotel, Costa Rica located?

Situated in the business district, this hotel is within 1 mi (2 km) of Multiplaza Mall Escazu and Multipark. Sabana Park and National Stadium of Costa Rica are also within 6 mi (10 km).

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Reviews

Sheraton San Jose Hotel, Costa Rica Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

Ramakant

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Rochelle

Liked: Cleanliness, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

GUSTAVO

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, convenient location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Makesi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff at in lobby and at the bar was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little distance from the airport coming late night but warm welcome and excellent room and breakfast made us very happy. I definitely recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Great clean and comfy room
Stayed 1 night in Nov 2025

10/10 Excellent

odalys

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was excellent. Mrs. Fonseca made sure the room was spotless. I highly recommend her.
Stayed 6 nights in Dec 2025

10/10 Excellent

sami

Liked: Cleanliness, amenities, property conditions & facilities
Hi there 😊 very pleasant festive weekend ahead..from the check in process onwards. Room amenities. Cleanliness and services. Everything was top notch 👌...thanks for Sheraton group for being so professionals
Stayed 1 night in Dec 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service, the employees are the best love this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente breakfast and location
Stayed 2 nights in May 2025

10/10 Excellent

Gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is great. comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. Good food and clean place. We would definitely come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good quality food, great view from room and breakfast room. Would have loved a larger pool with more flexible schedule, the heated water was a very appreciated.
Stayed 6 nights in Aug 2025

10/10 Excellent

Karthickbabu

Liked: Cleanliness, amenities, property conditions & facilities
"Exceptional stay!" Loved everything about Sheraton! Comfortable rooms, delicious food, and super friendly staff.
Stayed 7 nights in May 2025

10/10 Excellent

Willamina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy to book excursions with transportation included.
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Great breakfast Please clean the windows in the pool area
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean, comfortable bed very quiet, breakfast was delicious many options including local food, very friendly staff, very respectful and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton Is always fantastic. Friendly staff and nice rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and staff was able to accommodate us with early check in.
Stayed 1 night in Jun 2025

8/10 Good

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel room, basic. Clean. I would stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shereka

Liked: Amenities
I decided to book a room at the Sheraton on a whim while visiting Costa Rica and loved everything about the stay, Minus there aren’t many English channels on the television but I had gadgets to keep me busy so that wasn’t a problem. I booked a room with Club Lounge Access so breakfast everyday was freshly prepared. The Italian upstairs was gorgeous with a pool in the middle. The casino downstairs was a plus and their food too was amazing. Overall, I would recommend the Sheraton for a high-end stay in San Jose Costa Rica
Stayed 3 nights in Sep 2025

10/10 Excellent

Marjan Sarahy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , beautiful clean hotel, friendly staff. Will definitely stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again. Great location. Great staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and super helpful, the food was amazing, the rooms were vero nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very upscale! Staff was very friendly, knowledgeable and helpful. Food was always great at both the bar and restaurants.
Stayed 1 night in May 2025