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Sheraton San Jose Hotel, Costa Rica

4.0 star property
Beaux Arts hotel with 3 restaurants connected to a shopping center in San Rafael

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel, Costa Rica

2 bars/lounges, poolside bar
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
2 bars/lounges, poolside bar
Premium bedding, minibar, in-room safe, desk
Club Room, 1 Bedroom, Balcony (High Floor) | Premium bedding, minibar, in-room safe, desk
Sheraton San Jose Hotel in Costa Rica's capital offers 19 casino gaming tables and a welcoming outdoor pool area. Guests relax on sun loungers, enjoy the steam room, or sip drinks from the poolside bar. Three restaurants and a café provide convenient dining options all day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 33 of 33 rooms

Club King Room with Mountain View

  • Sleeps 2

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (High Floor)

Club Room, 2 Queen Beds (High Floor) | Mountain view

Club Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom, Bathtub

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Bedroom, Bathtub

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Balcony (High Floor)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Bedroom, Balcony (High Floor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite, 1 Bedroom, Terrace

Presidential Studio Suite, 1 Bedroom, Terrace | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Studio Suite, 1 Bedroom, Terrace

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds, Mountain View, Rain Shower

Premium bedding, minibar, in-room safe, desk

2 Queen Beds, Mountain View, Rain Shower

  • Sleeps 3

2 Queen Beds, City View, Rain Shower

  • Sleeps 3

1 King Bed, City View, Rain Shower

  • Sleeps 2

Deluxe Room With Balcony

  • Sleeps 2

1 King Bed, Panoramic View, Sheraton Club Access, Rain Shower, High Floor

  • Sleeps 3

Deluxe Room, 1 King Bed, Mountain View, Sheraton Club Access, Balcony, Larger, Rain Shower

  • Sleeps 3

Deluxe Room, 2 Queen Beds, Mountain View, Sheraton Club Access, Balcony 2, Larger, Rain Shower

  • Sleeps 5

1 King Bed, Sheraton Club Access, Mobility Accessible With Roll-in Shower, Panoramic View, High Floor

  • Sleeps 3

King Room With City View And Roll-in Shower-Mobility Accessible

  • Sleeps 3

1 King Bed, Mountain View, Rain Shower

  • Sleeps 3

2 Queen Beds, Panoramic View, Sheraton Club Access, Rain Shower, High Floor

  • Sleeps 5

Presidential Suite, 1 Bedroom, 1 King Bed, Panoramic View, Sheraton Club Access, Private Terrace, Dining Area, Poker Table, Deep Soaking Tub, Living Room, Rain Shower, Larger

  • Sleeps 3

Junior Suite, 1 Bedroom, 1 King Bed, Panoramic View, Sheraton Club Access, Larger, Deep Soaking Tub, Living Room, Rain Shower

  • Sleeps 3

1 Bedroom Suite, 1 King Bed, Panoramic View, Sheraton Club Access, Balcony, Larger, Rain Shower, Deep Soaking Tub, Living Room, High Floor

  • Sleeps 3

Club Room, 1 Bedroom, Bathtub

  • Sleeps 3

Presidential Studio Suite, 1 Bedroom, Terrace

  • Sleeps 2

Deluxe Room, 1 King Bed, Mountain View, Sheraton Club Access, Larger, Rain Shower

  • Sleeps 3

Club Room, 1 Bedroom, Balcony (High Floor)

  • Sleeps 2

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About the neighborhood

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203

What's nearby

  • Multiplaza Mall Escazu - 6 min walk - 0.4 miles
  • Avenida Escazú Shopping Center - 2 min drive - 1.4 miles
  • Hospital Cima San José - 2 min drive - 1.4 miles
  • Sabana Park - 6 min drive - 4.0 miles
  • National Stadium of Costa Rica - 7 min drive - 4.0 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Zambra - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪The Market - ‬9 min walk
  • ‪Ivory Garden - ‬1 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Upscale hotel near Multiplaza Mall Escazu
Located close to National Stadium of Costa Rica and Sabana Park, Sheraton San Jose Hotel, Costa Rica provides a casino, a poolside bar, and a terrace. Hit the jackpot at this hotel with amenities such as a casino VIP room, 19 casino gaming tables, and 140 slot machines. For some rest and relaxation, visit the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 170 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Similar properties

Bar (on property)

Hyatt Centric San José Escazú

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 151 reviews
Hyatt Centric San José Escazú

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 52000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 52000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Does Sheraton San Jose Hotel, Costa Rica have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 8 to September 8.

Is Sheraton San Jose Hotel, Costa Rica pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of CRC 11750 per pet, per night. A cleaning fee of CRC 52000 also applies. Service animals are exempt from fees.

How much is parking at Sheraton San Jose Hotel, Costa Rica?

Self parking is free at this property.

What time is check-in at Sheraton San Jose Hotel, Costa Rica?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Sheraton San Jose Hotel, Costa Rica?

Check-out is at noon.

Does Sheraton San Jose Hotel, Costa Rica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 27000 per vehicle applies.

Where is Sheraton San Jose Hotel, Costa Rica located?

Situated in the business district, this hotel is 0.5 mi (0.8 km) from Multiplaza Mall Escazu and within 6 mi (10 km) of Sabana Park and National Stadium of Costa Rica. Museum of Costa Rican Art and National Theater are also within 6 mi (10 km).

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Reviews

Sheraton San Jose Hotel, Costa Rica Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 731 out of 1015 reviews
Rating 8 - Good. 189 out of 1015 reviews
Rating 6 - Okay. 53 out of 1015 reviews
Rating 4 - Poor. 17 out of 1015 reviews
Rating 2 - Terrible. 25 out of 1015 reviews

Reviews

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. Good food and clean place. We would definitely come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudio

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees and I like the card room .
Stayed 1 night in Jul 2025

10/10 Excellent

Shwetal

Liked: Cleanliness, staff & service, property conditions & facilities
Good room quality, good breakfast. Bad dinner.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the overall stay was excellent. I was particularly impressed with the two ladies at the front desk, Ariana and Janiua.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Great breakfast Please clean the windows in the pool area
Stayed 1 night in Jul 2025

8/10 Good

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel room, basic. Clean. I would stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Helena-Kelleese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton Is always fantastic. Friendly staff and nice rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the way.
Stayed 2 nights in Aug 2025

6/10 Okay

Charlie

Liked: Cleanliness, staff & service
Decent property staff was friendly couldnt get guest services nor room service to answer the phone few times.
Stayed 3 nights in Aug 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Marcela

Liked: Staff & service, property conditions & facilities
Excellent customer service, rooms were impecable clean, very comfortable bed
Stayed 3 nights in Nov 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and great service
Stayed 1 night in Dec 2024

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, clean, spacious and convenient to the airport. We enjoyed the delicious buffet and rooftop views.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kristine Adams

Excellent staff and comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, the restaurant servers excellent good, also the bar has good environments and options
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great...
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great...
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, but the property and staff were very accommodating and helpful with any questions or concerns you may have. Will recommend staying here.
Stayed 1 night in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 out of 5

Helpful staff and amazing amenities
Stayed 1 night in Feb 2025

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