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Hotel Palma Real

3.5 star property
Hotel with a casino, near National Stadium of Costa Rica

Choose dates to view prices

Hotel Palma Real, near Costa Rica's National Stadium, offers a free full breakfast and international cuisine at restaurant 1. Enjoy the on-site casino, rooftop terrace, in-room WiFi, a shopping mall, and dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 or 2 Beds

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Rainfall showerhead
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Refrigerator
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 105 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Room Standard

Premium bedding, down comforters, in-room safe, desk

Room Standard

  • 22 sq m
  • Sleeps 4

View all photos for Suite Junior

Premium bedding, down comforters, in-room safe, desk

Suite Junior

  • 47 sq m
  • Sleeps 2

View all photos for Suite Master

Premium bedding, down comforters, in-room safe, desk

Suite Master

  • 105 sq m
  • Sleeps 4

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About the neighborhood

Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005

What's nearby

  • Sabana Park - 5 min walk - 0.3 miles
  • National Stadium of Costa Rica - 9 min walk - 0.5 miles
  • Museum of Costa Rican Art - 11 min walk - 0.6 miles
  • Estadio Nacional - 11 min walk - 0.6 miles
  • Mercado Central - 4 min drive - 1.8 miles

Getting around

  • San Jose Sabana Station - 20 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 11 min drive

Restaurants

  • ‪El Bosque Bar - ‬4 min drive
  • ‪Flor de Loto - ‬2 min walk
  • ‪RostiPollos - ‬5 min walk
  • ‪Fuji - ‬12 min walk
  • ‪Simple - ‬9 min walk

About this property

Hotel Palma Real

Hotel near National Stadium of Costa Rica
Located close to Museum of Costa Rican Art and National Theater, Hotel Palma Real provides free full breakfast, a casino, and a rooftop terrace. For those looking to try their luck, this hotel boasts 90 slot machines, bingo, and 7 casino gaming tables. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Airport pick-up service (surcharge), an electric car charging station, and tour/ticket assistance
  • A TV in the lobby, a reception hall, and luggage storage
  • Concierge services, ATM/banking services, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 68 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 28 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 28 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

Is Hotel Palma Real pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 28 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palma Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palma Real?

Check-out is at noon.

Does Hotel Palma Real provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 40 per person applies.

Where is Hotel Palma Real located?

Located in La Sabana, this hotel is within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. National Theater and National Center of Art and Culture are also within 3 mi (5 km). San Jose Sabana Station is 20 minutes by foot and San Jose Contraloria Station is 20 minutes.

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Hotel Palma Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

olman

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay here is convenient and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Milenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Affordable and comfortable hotel.
Stayed 1 night in Mar 2024

8/10 Good

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy, clean bed. Nice bathroom. Generally quiet. Breakfast is weak with limited selections.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfort!

Very friendly reception and helpful staff. You can see that cleanliness is a top priority. The food was very good as well. They offer a secure, enclosed parking area that is monitored by cameras next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast, nice hotel

We stayed only 1 night in this hotel during our 7 days Costa Rica visit in Dec 2023. Everything looks great specifically breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Staff was excelent! The only problem i had is that the A/C is not strong enough and can get a little hot. I was down at 2 am since i couldnt sleep and they gave me an electric fan and upgraded me to a suite that could regulate the temperature at will, still the A/C was a little lacking but it was enough for me to get comfortable. The hotel staff was great! Breakfast was delicious and the lunch/dinner options were very tasty. Overall I had a wonderful time at this hotel!
Stayed 4 nights in Jul 2025

2/10 Terrible

Kathia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and lack of maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice to me and very helpful
Stayed 9 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room. Will stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful, and I received the traditional Costa Rican hospitality.
Stayed 5 nights in Jul 2024

8/10 Good

Janice

Nice staff. It’s close to airport but if it’s rush hour….doesn't feel too close to airport.
Stayed 1 night in Nov 2024

6/10 Okay

Alfredo

Liked: Cleanliness
Disliked: Property conditions & facilities
They were working during all day remodeling the hotel, very inconvenient!
Stayed 7 nights in May 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and accommodations. A real value.
Stayed 2 nights in Nov 2022

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. Free breakfast. Not a fancy breakfast but plenty of good food. Should add cinnamon rolls with raisins on top.
Stayed 6 nights in Aug 2024

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent stay as usual. We miss having the machine that makes different coffees. I make my reservations in English and it would be easier to get these surveys in English.
Stayed 1 night in May 2023

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was good
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we got there the gentleman that helped us was so sweet! He made sure that we had everything we needed and gave us some recommendations.
Stayed 1 night in Jan 2023

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location to get around by Uber because it was close to everything. The room was good. They charge you $30 for early check in. There were little options for breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish they would put a hamburger back on the room service menu. 😂…. Other than that I really like this hotel and the staff
Stayed 1 night in Feb 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for the Master Suite, but it seems we had a conflict, it was occupied. But the hosts give us two room which was good
Stayed 1 night in May 2023

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was made to believe this hotel was close to the airport but was not and that provided transportation , no, had to pay a taxi from and to the airport. The staff was wonderful and the hotel super comfortable and very clean but Hotels . Com led me there when I specifically asked for the above requirement s, I found out too late when I was left at the airport waiting for a shuttle, next time I’ll book directly with the hotels myself, no 3rd parties 😡
Stayed 1 night in Jul 2024

6/10 Okay

Juan

Liked: Staff & service
Receptionist give a copy of my key to someone else and they try to enter the room at night

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