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Hotel Palma Real

3.5 star property
Modern comfort meets vibrant culture at this Costa Rican hotel where guests enjoy international cuisine and try their luck at 90 slot machines

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Photo gallery for Hotel Palma Real

Bar (on property) - Hotel Palma Real (San José)
Rooftop terrace - Hotel Palma Real (San José)
Master Suite | Premium bedding, down comforters, in-room safe, desk - Hotel Palma Real (San José)
Master Suite | Premium bedding, down comforters, in-room safe, desk - Hotel Palma Real (San José)
Master Suite | Private kitchenette | Coffee/tea maker - Hotel Palma Real (San José)
Hotel Palma Real, near Costa Rica's National Stadium, offers a free full breakfast and international cuisine at restaurant 1. Enjoy the on-site casino, rooftop terrace, in-room WiFi, a shopping mall, and dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 or 2 Beds

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

  • 105 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Room Standard

Premium bedding, down comforters, in-room safe, desk

Room Standard

  • 22 sq m
  • Sleeps 4

View all photos for Suite Junior

Premium bedding, down comforters, in-room safe, desk

Suite Junior

  • 47 sq m
  • Sleeps 2

View all photos for Suite Master

Premium bedding, down comforters, in-room safe, desk

Suite Master

  • 105 sq m
  • Sleeps 4

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About the neighborhood

Located in La Sabana, a neighborhood in San José, Hotel Palma Real is in a shopping district and near the airport. The area's natural beauty can be seen at National Park and Braulio Carrillo National Park, while Museum of Costa Rican Art and National Theater are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed. Visit our San José travel guide
Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005

What's nearby

  • Estadio National and La Sabana Park. San José Costa Rica
    Sabana Park
    5 min walk - 0.3 miles
  • Beautiful aerial view os the city of San Jose Costa Rica, and its main park The Sabana
    National Stadium of Costa Rica
    9 min walk - 0.5 miles
  • Museum of Costa Rican Art
    11 min walk - 0.6 miles
  • Estadio Nacional
    11 min walk - 0.6 miles
  • Mercado Central
    6 min drive - 1.8 miles

Getting around

  • San Jose Contraloria Station
    3 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    12 min drive

Restaurants

  • The Cloud
    10 min walk
  • Santo Pecado
    10 min walk
  • El Bosque Bar
    4 min drive
  • Miyako
    4 min drive
  • Ánfora
    4 min drive

About this property

Hotel Palma Real

Hotel near National Stadium of Costa Rica
Located close to Museum of Costa Rican Art and National Theater, Hotel Palma Real provides free full breakfast, a casino, and a rooftop terrace. For those looking to try their luck, this hotel boasts 90 slot machines, bingo, and 7 casino gaming tables. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Airport pick-up service (surcharge), an electric car charging station, and a TV in the lobby
  • Luggage storage, a 24-hour front desk, and ATM/banking services
  • Concierge services, wedding services, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 68 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 28 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 28 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

Is Hotel Palma Real pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 28 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palma Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palma Real?

Check-out is at noon.

Does Hotel Palma Real provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 40 per person applies.

Where is Hotel Palma Real located?

Located in La Sabana, this hotel is within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. National Theater and National Center of Art and Culture are also within 3 mi (5 km). San Jose Contraloria Station is 20 minutes by foot and San Jose Sabana Station is 20 minutes.

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Reviews

Hotel Palma Real Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 3 nights in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.
Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
Stayed 1 night in Feb 2026

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!
Stayed 4 nights in Nov 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.
Stayed 1 night in Nov 2025

8/10 Good

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
Yes The staff was very courteous and helpful. The room was cleaned everyday.
Stayed 4 nights in Nov 2025

10/10 Excellent

FLORY

Liked: Cleanliness, staff & service, property conditions & facilities
I always feel welcome and at home when I stay at Hotel Palma Real. Everyone at the hotel is always so nice and attentive. The food is great, and rooms are always clean. Plus, there are nearby buses to go anywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay!

Clean and comfortable accommodations and a staff that was super friendly and super helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Milenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024

8/10 Good

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy, clean bed. Nice bathroom. Generally quiet. Breakfast is weak with limited selections.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Affordable and comfortable hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfort!

Very friendly reception and helpful staff. You can see that cleanliness is a top priority. The food was very good as well. They offer a secure, enclosed parking area that is monitored by cameras next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jeromey

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel. Good food! Nicest people work there!
Stayed 4 nights in Mar 2024

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very kind staff. The breakfast served was sumptuous
Stayed 5 nights in Dec 2023

10/10 Excellent

DANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good location....the staff....food....room...everything was excellent.
Stayed 4 nights in Sep 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel, great staff I just wish the rooms had ac. I’m a little bougie about ac though bc I live in Houston and just get cranky when it’s humid with no ac😂
Stayed 1 night in Jun 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service
Over all a good place but the first floor rooms near the road were noisy at night and pillows way too hard. The food was amazing spectacular breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Staff was excelent! The only problem i had is that the A/C is not strong enough and can get a little hot. I was down at 2 am since i couldnt sleep and they gave me an electric fan and upgraded me to a suite that could regulate the temperature at will, still the A/C was a little lacking but it was enough for me to get comfortable. The hotel staff was great! Breakfast was delicious and the lunch/dinner options were very tasty. Overall I had a wonderful time at this hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second day with them, and I always enjoyed the time there. The staff is wonderful.
Stayed 4 nights in Sep 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff was helpful and great with patrons who don't speak Spanish. Breakfast and other meals were excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice to me and very helpful
Stayed 9 nights in Jan 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here in San Jose. I really enjoy the friendly staff and how accommodating they are.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick overnight for an event at the stadium. Quick and easy location to get in and out. Hotel staff was great.
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room. Will stay again
Stayed 1 night in Oct 2023