Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel Valencia Santana Row

4.0 star property
Suburban hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Valencia Santana Row

Exterior
Property preview
Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Street view
Hotel Valencia captures Santana Row's energy with modern style and upscale comfort. Refresh in the outdoor pool, enjoy rooftop terrace views, or use the gym and business center. In-room WiFi keeps you connected. Winchester Mystery House and Westfield Valley Fair Mall are nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, minibar, in-room safe, desk

Traditional Double Room

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Banquet hall

San Jose Marriott

Downtown San Jose
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
San Jose Marriott

About the neighborhood

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.2 miles
  • Winchester Mystery House - 7 min walk - 0.4 miles
  • PayPal Park - 4 min drive - 2.7 miles
  • SAP Center at San Jose - 6 min drive - 3.4 miles
  • San Jose McEnery Convention Center - 6 min drive - 5.2 miles

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Terra - ‬6 min walk
  • ‪Joey Restaurants - ‬6 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Left Bank Brasserie - ‬2 min walk
  • ‪Cocola Bakery - ‬1 min walk

About this property

Hotel Valencia Santana Row

Upscale hotel near Santana Row Shopping Center
A short walk from Winchester Mystery House, Hotel Valencia Santana Row provides a rooftop terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • Access to a nearby health club, express check-out, and express check-in
  • A banquet hall, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 215 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 50-inch TVs with premium channels
  • Wardrobes/closets, on-request microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2003
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 15 for children
  • Covered valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hotel Valencia Santana Row pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Check-out is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is within a 10-minute walk of Santana Row Shopping Center and Winchester Mystery House. Santa Clara University is 2.3 mi (3.6 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Valencia Santana Row Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is right on Santana Row! Great place to stay for a good time!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love it
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, and staff were friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly service
Stayed 1 night in Aug 2025

8/10 Good

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Extremely convenient location. More shopping and fine restaurants in a 2 block radius than I’ve ever experienced.
Stayed 2 nights in Aug 2025

10/10 Excellent

NIA

Liked: Cleanliness, property conditions & facilities
Great stay, good hotel, lovely pool area in the middle of lively area.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel in great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Terrill

Liked: Staff & service, amenities, property conditions & facilities
Absolutely love this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, was greeted with a drink at check in.
Stayed 1 night in Jul 2025

10/10 Excellent

connie

Liked: Amenities, property conditions & facilities
Beautiful hotel within walking distance to restaurants and shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lots to do didn’t need to drive anywhere everything you need is right at the location
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this property because everything is walkable. Coming back again next month.
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Great shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Love the proximity to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel and great location. I would upgrade the toilet tissue , it was kinda rough .
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The property was Amazing! Great location and staff was very helpful/friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Tri Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

8/10 Good

ENMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not far away from the beach by car. Near to the highway. Clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love rhe location, dinner liesure
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent front desk. Attentive staff. Clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we want to do a staycation
Stayed 1 night in Apr 2025

8/10 Good

gina

Liked: Property conditions & facilities
Disliked: Staff & service
Not very friendly at check in and after 5 stays there hoping I would get a nice upgrade
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness room is very weak. Staff great. Location great.
Stayed 2 nights in Jul 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.