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Hotel Chalets Los Volcanes

2.0 star property
Travelers find a tranquil escape near Poás Volcano National Park, where express check-out and attentive concierge services make outdoor adventures hassle-free

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Hotel Chalets Los Volcanes provides a peaceful retreat in proximity to Poás Volcano National Park. Guests can enjoy the garden's serenity and benefit from convenient express check-out. The helpful tour assistance makes planning the next adventure straightforward.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Hypo-allergenic bedding, down comforters, free WiFi

Economy Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Refrigerator
Dishwasher
Smart TV
Hypo-allergenic bedding
Down duvet
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, down comforters, free WiFi

Comfort Room

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Fireplace
Heating
Connecting rooms available
Kitchen
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
712, 62330131, Sabanilla, Provincia de Alajuela

What's nearby

  • Colinas del Poas - 7 min drive - 1.5 miles
  • Corso Lechería - 9 min drive - 5.2 miles
  • Doka Estate - 10 min drive - 4.3 miles
  • Poás Volcano National Park - 12 min drive - 4.6 miles
  • Hacienda Alsacia - 12 min drive - 4.2 miles

Getting around

  • Santo Domingo Santa Rosa Station - 42 min drive
  • Juan Santamaria Intl. Airport (SJO) - 40 min drive

Restaurants

  • ‪Hacienda Alsacia - ‬9 min drive
  • ‪Freddo Fresas - ‬3 min drive
  • ‪Fresas del Volcan - ‬3 min drive
  • ‪La Casa del Café - ‬10 min drive
  • ‪Restaurante Típico de Fraijanes - ‬14 min walk

About this property

Hotel Chalets Los Volcanes

Hotel near Hacienda Alsacia
Located close to Poas Volcano and Poás Volcano National Park, Hotel Chalets Los Volcanes provides a garden and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out, concierge services, and tour/ticket assistance
  • A vending machine and a front-desk safe
Room features
All guestrooms at Hotel Chalets Los Volcanes offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Refrigerators, dishwashers, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chalets Los Volcanes Sabanilla
Hotel Chalets Los Volcanes Hotel
Hotel Chalets Los Volcanes Sabanilla
Hotel Chalets Los Volcanes Hotel Sabanilla

Frequently asked questions

Is Hotel Chalets Los Volcanes pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Chalets Los Volcanes?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chalets Los Volcanes?

Check-out is at 11:00 AM.

Where is Hotel Chalets Los Volcanes located?

Situated in Sabanilla, this hotel is 3.2 mi (5.1 km) from Hacienda Alsacia and within 12 mi (20 km) of Poás Volcano National Park and Estadio Alejandro Morera Soto. Juan Santamaría Park and Braulio Carrillo National Park are also within 12 mi (20 km).

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Reviews

Hotel Chalets Los Volcanes Reviews

7.0

Good

7.2

Cleanliness

5.8

Amenities

8.4

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, amenities
Quiet, comfy, 40 min from airport, no hot water which is ok with me, great patio easy check in
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian was friendly and went out of his way to help us. My room #1 was absolutely perfect. Nice fireplace, kitchenette with all we needed. Very satisfied!

4/10 Poor

Bruce

Disliked: Amenities
The staff was dishonest and tried to over charge.
Stayed 1 night in Jun 2025

2/10 Terrible

Marlon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very different from you could see in photos it doesn't have a ceiling and spected amenities. I'd booked in other hotel.
Stayed 1 night in Jan 2024

2/10 Terrible

Drew

Liked: Staff & service
Disliked: Cleanliness, amenities
I would never go back there ever again
Stayed 6 nights in Jul 2023

8/10 Good

Paul A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super setting

Nice room with well-equipped kitchen area, good en suite, comfortable bed. A bit of a tight squeeze to get around the bed to sit at the table and chairs or to get from one side of the bed to the bathroom. Outside communal areas were great for enjoying a drink as the sun was going down with a stunning view. Although by no means constant there is quite some road noise from the various motorbikes, trucks and buses climbing the hill outside the property so ear plugs would be a good option, which we had and enjoyed undisturbed sleep in the comfortable bed. Otherwise a lovely setting with a supermarket and other shops just a couple of minutes drive away. And great access to Poas volcano - get there early!
Stayed 2 nights in Jan 2024

4/10 Poor

Bruce

Disliked: Amenities
The staff is dishonest
Stayed 1 night in Jun 2025

2/10 Terrible

Esteban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No nos abrieron

Informamos que tuvimos un atraso en el viaje, por lo cual íbamos a llegar tarde para el check in, pero cuando llegamos al lugar estaba cerrado y al llamar dijeron que no nos iban a abrir. Quedamos en medio de la nada y tuvimos que viajar más de 30 minutos para conseguir un lugar donde podernos quedar y al otro día regresar de nuevo. Pasamos una terrible noche.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble lugar

La habitación amplia, acogedora y muy bien tematizada. Vistas increíbles y mucha amabilidad por paete de Bryan en la recepción. Ideal para pasar un par de dias en la zona
Stayed 1 night in Aug 2024

10/10 Excellent

Réjean

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très aimable
Stayed 2 nights in Apr 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super om hier te verblijven, leuke kleine kamers met alles wat je nodig bent. Lieve mensen en prachtige omgeving. Ideaal om naar de vulkaan te gaan in het nationale park in de buurt.
Stayed 2 nights in Jan 2024

10/10 Excellent

Veronica

Stayed 1 night in Nov 2023
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Policies

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