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Hotel El Tirol

3.0 star property
Hotel with free parking, near Braulio Carrillo National Park

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Photo gallery for Hotel El Tirol

Hiking
Property grounds
Garden
Superior Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Chalet, 2 Double Beds

Superior Chalet, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Chalet, 2 Double Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite with Heating

Standard Suite with Heating | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Suite with Heating

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Chalet, 1 King Bed

Superior Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Chalet, 1 King Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 68 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Chalet, 2 Double Beds

Standard Chalet, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Chalet, 2 Double Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

Highlights

Fireplace
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Chalet, 1 King Bed

Standard Chalet, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Chalet, 1 King Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Suite, 2 Double Beds

Highlights

Fireplace
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
3 Km Norte Del Castillo Country Club, San Rafael, C, Ángeles, Heredia (province)

What's nearby

  • Braulio Carrillo National Park - 5 min drive - 1.5 miles
  • Costa Rica Convention Center - 22 min drive - 10.8 miles
  • Sabana Park - 24 min drive - 12.0 miles
  • National Stadium of Costa Rica - 24 min drive - 12.7 miles
  • Multiplaza Mall Escazu - 28 min drive - 13.4 miles

Getting around

  • Heredia Miraflores Station - 26 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 47 min drive

Restaurants

  • ‪Tamalera La Abuela - ‬14 min drive
  • ‪La Troja - ‬12 min drive
  • ‪Restaurante La Reina - ‬7 min drive
  • ‪Restaurante Tipico La Pollera - ‬7 min drive
  • ‪Cabaña Bar Bosque de la Hoja - ‬6 min drive

About this property

Hotel El Tirol

Hotel near Braulio Carrillo National Park
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel El Tirol. The on-site French cuisine restaurant, Los Tiroleses, offers breakfast, lunch, and dinner. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A ballroom, a front-desk safe, and a banquet hall
  • Concierge services, 4 meeting rooms, and smoke-free premises
Room features
All guestrooms at Hotel El Tirol have comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Tiroleses

Things to do

  • Hiking/biking trails
  • Playground

Family friendly

  • Babysitting
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 13 2024 to December 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Chalet Tirol Rafael Heredia
Chalet Tirol San Rafael de Heredia
Hotel Chalet Tirol
Hotel Chalet Tirol San Rafael de Heredia

Frequently asked questions

Is Hotel El Tirol pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel El Tirol?

Self parking is free at this property.

What time is check-in at Hotel El Tirol?

Check-in start time: 3 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel El Tirol?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel El Tirol located?

Located in the heart of Ángeles, this hotel is 1.5 mi (2.3 km) from Braulio Carrillo National Park and within 9 mi (15 km) of Universidad Nacional and Museo de Cultura Popular. El Fortín and Iglesia de la Inmaculada Concepción are also within 9 mi (15 km).

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Hotel El Tirol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 238 reviews
Rating 8 - Good. 75 out of 238 reviews
Rating 6 - Okay. 28 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Really nice hotel

6/10 Okay

Jorge

Liked: Cleanliness
Nice location in the woods, but the hotel is a bit run-down.
Stayed 1 night in Apr 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain experience
Stayed 1 night in Mar 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suites
Stayed 1 night in Apr 2023

10/10 Excellent

Jorge

Liked: Cleanliness
Disliked: Property conditions & facilities
Pretty and quiet place. Beautiful nature.
Stayed 1 night in Apr 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great grounds and the staff was fabulous. On top of it, the restaurant was fantastic. We got the best Chateaubriand either of us had ever had.
Stayed 1 night in Jun 2022

8/10 Good

Kyle

Liked: Cleanliness, room comfort
Nice place, beautiful location. Need update in.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good to go eat not to stay overnight.

Great service and food, front service desk and waiters service is excellent. But the chalets are old and need to be thoroughly clean, there are spider webs, the rooms smell like humidity/mold, the bathrooms toilets are stain. The roof on top of one of the beds was falling and we even found a rusty nail on the bed. Around the property needs a lot maintenance on the gardens and places to sit. Overall is ok to go eat and visit but not to stay overnight.
Stayed 1 night in Jul 2022

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
No documents in english to read at check in , but the staff went out of their way to make it easy. Get their before dark as its is a low lit area high on the hill. Great signage getting to property. Check in by 8p thankfully they extended this to 9p for a friend. Friendly, quiet and spread-out property. Hot water and super clean room. Surprised little wood and no fire started stocked in "heated room" and no bottom bed sheet. Otherwise, everything was fabulous and out of their way to fix issues.
Stayed 1 night in Nov 2022

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
Worst experience i need talk with someone in expedia
Stayed 1 night in Nov 2022

2/10 Terrible

Juan Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They weren’t expecting our arrival and gave us a dirty room with no towels and no hair dryer, we requested a dryer multiple times before they gave us one. The trash can was dirty. It had dead bugs in the floor, and a living cockroach was in the shower, they offered us another room that also had bugs in the shower, then gave us another one that was also dirty (not as much as the other two)
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Staff did not attend to the remediation of the WiFi network and TV network. The gentleman took a look saw the problem said he would come back and never did. Also my wife had the staff turn in the fireplace only to have the room full of smoke due to the fact that they left the damper closed. we had to switch rooms due to the smell. Dangerous.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hansi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar de paz
Stayed 1 night in Aug 2024

8/10 Good

Scarleth

Liked: Staff & service, amenities, property conditions & facilities
Nos encantó la estadía en este hotel, es muy tranquilo, es muy conveniente de llegar, aceptan mascotas, hay muchas opciones para comer e incluye desayunos, sin embargo pueden mejorar con el tema de la limpieza y tuvimos que ir varias veces al lobby a solicitar jabón, porque solo nos dieron uno tanto para manos como para cuerpo para 2 personas, tuvimos que volver a solicitar más y solo nos dieron un segundo jabón.
Stayed 1 night in Jul 2024

10/10 Excellent

Vivien

Stayed 1 night in Jul 2024

8/10 Good

Wendy

Liked: Property conditions & facilities, room comfort

Bueno

Es la segunda vez que vamos y esta vez la habitación no estaba en tan buenas condiciones, la alfombra estaba muy sucia y manchada y habían bichitos, las cortinas no se abrían y pues en general necesitaba atención. El servicio en el bar debe mejorar, la comida 6/10
Stayed 1 night in Jul 2024

10/10 Excellent

JAVIER MORALES

Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel todo espectacular

Hermoso hotel y bosque excelente atención todo espectacular. Fuimos a los 3 restaurantes el francés muy bueno un poco caro pero bien, la cafetería muy rico el café con amaretto delicioso y el pub muy bonito había música en vivo muy ameno el lugar. La habitación tenia jacuzzi muy limpio en perfecto estado y una hermosa terraza. Pidan calentador porque la noche es muy fría
Chalets
Restaurante francés
Capilla
Bosque
Stayed 1 night in Apr 2024

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato Unico, muy calido y atentos a detalles y pedidos adicionales para ser la estadia Unica. Todos desde recepcion a Cocina y servicio con excelente atencion. Por eso me ha gustado siempre hospedarme en El tirol.
Stayed 1 night in Apr 2024

10/10 Excellent

Rey David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descansar. Un escape de la ciudad
Stayed 1 night in Feb 2024

10/10 Excellent

Otto

Stayed 1 night in Feb 2024

8/10 Good

Annia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dwight Anthony

Stayed 1 night in Feb 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

Tranquilo, especial para descansar

Muy bello el lugar, excelente la atención. La comida no estaba a la altura del lugar, los desayunos muy básicos y fríos. Las almohadas de la habitación muy incómodas.
Stayed 2 nights in Dec 2023