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Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly hotel with 3 restaurants and a casino

Choose dates to view prices

Delta Hotels by Marriott San Jose Aurola, in Carmen's heart, offers three restaurants and a casino with 30 slot machines and gaming tables. Travelers enjoy in-room WiFi, a well-equipped gym, and a choice of two refreshing pools.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Double Beds, City View

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
5th Street, El Carmen, San José, San José, 10101

What's nearby

  • Morazan Park - 1 min walk - 0.0 miles
  • National Theater - 5 min walk - 0.3 miles
  • National Museum of Costa Rica - 6 min walk - 0.4 miles
  • Central Park - 6 min walk - 0.4 miles
  • Sabana Park - 3 min drive - 1.6 miles

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪ChuBBs Bar - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly hotel near Sabana Park
At Delta Hotels by Marriott San Jose Aurola, you can look forward to a casino, a coffee shop/cafe, and dry cleaning/laundry services. For those hoping to try their luck, this hotel boasts amenities like 30 slot machines and 3 casino gaming tables. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Coffee/tea in the lobby, luggage storage, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 195 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Barceló San José

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square feet of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (32,292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

Does Delta Hotels by Marriott San Jose Aurola have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Delta Hotels by Marriott San Jose Aurola pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Delta Hotels by Marriott San Jose Aurola?

Self parking is free at this property.

What time is check-in at Delta Hotels by Marriott San Jose Aurola?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Delta Hotels by Marriott San Jose Aurola?

Check-out is at noon.

Does Delta Hotels by Marriott San Jose Aurola provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 30000 per vehicle applies.

Where is Delta Hotels by Marriott San Jose Aurola located?

This family-friendly San José hotel is located in the historical district, just steps from Morazan Park and Templo de Música. Parque Espana and Pre-Colombian Gold Museum are also within 5 minutes. San Jose Atlantic Station is 11 minutes by foot and San Jose Procuradiria Museum Station is 12 minutes.

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Reviews

Delta Hotels by Marriott San Jose Aurola Reviews

7.6

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 74 out of 169 reviews
Rating 8 - Good. 43 out of 169 reviews
Rating 6 - Okay. 17 out of 169 reviews
Rating 4 - Poor. 13 out of 169 reviews
Rating 2 - Terrible. 22 out of 169 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Stayed 3 nights in May 2025

10/10 Excellent

Keydy

Liked: Staff & service, property conditions & facilities
The best hotel and the best personal service I loved
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very sweet and nice. And i will be back to visit soon
Stayed 4 nights in Apr 2025

2/10 Terrible

Nnamdi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property but staff was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with staff and the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay at Marriott Hotel

My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again
Stayed 2 nights in Nov 2024

6/10 Okay

Keira

Disliked: Amenities, property conditions & facilities
The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.
Stayed 2 nights in Apr 2025

8/10 Good

Mingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Being in the center of the city.
Stayed 2 nights in Jan 2025

8/10 Good

ENOC FRANCISCO

Liked: Cleanliness, staff & service
Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better.
Stayed 10 nights in Feb 2025

8/10 Good

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either.
Stayed 6 nights in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well.
Stayed 3 nights in Feb 2025

4/10 Poor

Maxime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service - rooms need humidity control

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.
Stayed 2 nights in Apr 2025

4/10 Poor

Julia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Don't stay here

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.
Stayed 1 night in Apr 2025

6/10 Okay

Kapil

Disliked: Cleanliness, amenities, property conditions & facilities
Very old property. Not updated. Rooms not clean
Stayed 1 night in Jun 2024

8/10 Good

Yemisrach

Liked: Cleanliness, staff & service, amenities
The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.
Stayed 3 nights in Aug 2025

6/10 Okay

Bernardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on the floor, humidity and ac issues
Stayed 2 nights in Sep 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The building is old, as are the bathroom, carpets and electrical connections. However, the staff is courteous and pleasant and the price was right.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Stayed 1 night in Jul 2025

2/10 Terrible

Omar Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad vieja. Sus acabados, muebles, etc. Da la sensación de estar en el pasado.
Stayed 1 night in Jul 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen restaurante, mal gimnasio

El gimnasio necesita renovación urgente. La comida del restaurante muy buena.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff the best. Very helpful
Stayed 1 night in Jun 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle grande chambre avec un lit king confortable au 10 ieme étage et vue sur la ville. C'était bien mais un peu humide. Mais il faut dire que tout est humide au Costa Rica. Salle de bain correcte et pomme de douche qui fonctionne très bien. Bon buffet déjeuner avec du choix mais tout ça a un prix. Il y a des restaurants autour nais il faut marcher un peu. À distance de marche une dizaine de minutes il y a la rue principale avec les magasins. Il y a aussi pas loin le chibatown qui est quand assez grand.
Stayed 2 nights in May 2025

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