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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free breakfast, near Santa Clara County Fairgrounds

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Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Pool
Lobby
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara County Fairgrounds - 15 min walk - 0.8 miles
  • CSU San Jose State University - 4 min drive - 2.3 miles
  • San Jose McEnery Convention Center - 6 min drive - 4.7 miles
  • SAP Center at San Jose - 6 min drive - 4.9 miles
  • Raging Waters - 8 min drive - 4.7 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪The Boiling Crab - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds
Located close to CSU San Jose State University and San Jose McEnery Convention Center, SureStay Plus Hotel by Best Western San Jose Central City provides a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, self parking (surcharge), and an electric car charging station
  • A front-desk safe, coffee/tea in the lobby, and a vending machine
  • Concierge services, 1 meeting room, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 10 per stay)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per stay
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self parking is available for USD 10.00 per stay. Limited spots are available.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-out is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and within 3 mi (5 km) of CSU San Jose State University and San Jose McEnery Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 439 out of 974 reviews
Rating 8 - Good. 299 out of 974 reviews
Rating 6 - Okay. 133 out of 974 reviews
Rating 4 - Poor. 49 out of 974 reviews
Rating 2 - Terrible. 54 out of 974 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

I always stay here and always have great customer service .
Stayed 1 night in May 2025

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and maintained
Stayed 3 nights in Jun 2025

6/10 Okay

Yuritzi

Disliked: Amenities
It’s a nice hotel. But there was noise all night our next room was parting all night and you can hear everything.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised. Stayed two nights. Noisy weekenders, but was able to sleep well!
Stayed 2 nights in Apr 2025

10/10 Excellent

?????

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made concessions and we checked in early, good pleasant service, cleanliness, very tasty breakfast!!!
Stayed 1 night in Dec 2024

6/10 Okay

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
The building is new and kept up very well. They offered breakfast*; variety of items.
Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Natalia

Nice stay, super clean and friendly.
Stayed 1 night in Jul 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean room, quiet area except for the neighbor in room 107 (loud aguing and make up time), a bit of ants in the shower but was taken care of quickly, better breakfast options than other hotels and good customer service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have used more meat variety but only so much so understandable. There was one small cleaning problem but very good mostly. The staff went beyond what they had to making the stay good. Laundry is coin operated so you have been warned
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Teresa

Liked: Amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This hotel was great! The room was large and comfortable, very clean. All staff- housekeeping, front desk, and breakfast- were all super nice and efficient. Parking was free, $100 deposit as stated in the description, breakfast was good. Will definitely stsy again for our next Sharks game!
Stayed 1 night in Jan 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 1 night in May 2024

8/10 Good

EDELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine for the one night stay. Quiet
Stayed 1 night in Jan 2025

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Very clean, nice beds
Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
from the staff easy check-in.
Stayed 1 night in Nov 2024

10/10 Excellent

Ma Carminia

Liked: Cleanliness, room comfort
Overall, i had a very good stay. Definitely, place is clean and comfortable. It
Stayed 3 nights in Dec 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and now they charge $10 for parking. The jetted tub was great, but was loud felt like it was in is last leg.
Stayed 1 night in Feb 2025

8/10 Good

hoan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not free
Stayed 2 nights in Mar 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service
This is an affordable easy stay with wonderful staff. The facilities are really rundown. It was nice to have a pool and a few hot tubs. The restaurant on site is priced ridiculously and not worth it.
Stayed 1 night in Nov 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Convenient to shopping and restaurants. Quiet. Good breakfast
Stayed 3 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would come again & again.

It was nice & quiet. And friendly Motel office personel .
Stayed 1 night in Oct 2024