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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Hotel with free breakfast, near Santa Clara County Fairgrounds

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Lobby
Pool
Exterior
Reception
Located near San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City offers a sauna, gym, and free WiFi. Explore nearby attractions like Santa Clara County Fairgrounds. Helpful staff provide dry cleaning and laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in South San Jose, a neighborhood in San Jose, SureStay Plus Hotel by Best Western San Jose Central City is near the airport and near a metro station. Santana Row Shopping Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Santa Clara County Fairgrounds and Raging Waters. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium.
Visit our San Jose travel guideOpens in a new window
Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara County Fairgrounds - 15 min walk - 0.8 miles
  • CSU San Jose State University - 4 min drive - 2.3 miles
  • San Jose McEnery Convention Center - 6 min drive - 4.7 miles
  • SAP Center at San Jose - 6 min drive - 4.9 miles
  • Santana Row Shopping Center - 10 min drive - 8.5 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪The Boiling Crab - ‬18 min walk
  • ‪Thanh Son Tofu - ‬2 min drive
  • ‪Burger King - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds
Located close to CSU San Jose State University and San Jose McEnery Convention Center, SureStay Plus Hotel by Best Western San Jose Central City provides a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, an electric car charging station, and multilingual staff
  • A 24-hour front desk, a vending machine, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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  • Free WiFi
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel by Best Western San Jose Central City?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-out is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and within 3 mi (5 km) of CSU San Jose State University and San Jose McEnery Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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Reviews

SureStay Plus Hotel by Best Western San Jose Central City Reviews

8.2

Very Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1012 reviews
Rating 8 - Good. 309 out of 1012 reviews
Rating 6 - Okay. 134 out of 1012 reviews
Rating 4 - Poor. 55 out of 1012 reviews
Rating 2 - Terrible. 64 out of 1012 reviews

Reviews

8/10 Good

Nhung

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable place
Stayed 3 nights in Sep 2025

10/10 Excellent

Natara

Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Safe and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Clean room and comfortable bed. TV had many options. Breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Eno-Adjoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and well-maintained. We had a great stay, thank you!
Stayed 1 night in Aug 2025

8/10 Good

Ansar

Liked: Cleanliness, staff & service, property conditions & facilities
Its just a motel, What you pay is what you get for the price it was a good property, the lenin seems to be worn out and washroom was not tidy otherwise rest all ok with the property, this is not your typical best western kind of hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Kelci valencia

Bien y todo limpio
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall hotel layout the breakfast was good. The room was spacious, and the bed was comfortable. Staff was also very friendly.
Stayed 1 night in Jul 2025

8/10 Good

Esperanza

Liked: Property conditions & facilities
The place is good
Stayed 1 night in Jul 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, multiple transportation options available. Room was clean and comfy, would recommend 100%
Stayed 1 night in Aug 2025

8/10 Good

Mathias Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zu viert (2EW und 2 Jugendliche) unterwegs. Die Unterkunft ist einwandfrei. Vielleicht schon etwas in die Jahre gekommen, aber alles war sauber und das Personal war nett und hilfsbereit. Für eine Übernachtung auf unserem Roadtrip war es jedenfalls das richtige. Das enthaltene Frühstück hat für uns ebenfalls gepasst und wir konnte gestärkt die nächste Etappe in Angriff nehmen.
Stayed 1 night in Aug 2025

10/10 Excellent

Suban

Liked: Cleanliness, amenities, property conditions & facilities
That good but old hotel
Stayed 1 night in Jun 2025

8/10 Good

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent priceand nice/private work out room
Stayed 4 nights in Jun 2025

4/10 Poor

Katherine

Disliked: Property conditions & facilities
Staff was very nice although check-in is odd -- you check in at the hotel next door. Facility is clean. The accessible tub seat has rust and the shower head leaks. I saw a roach near the refrigerator. Lights in the bath/vanity area flashed on and off at odd times. Bed was comfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
The front desk guy is not polite nor makes you feel welcome when checking in. They need better customer service skills.
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

I always stay here and always have great customer service .
Stayed 1 night in May 2025

2/10 Terrible

marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid extra for a service and did not receive the place was more like a motel 6
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff and a value at the price. We stayed to position for the airport and it was seamless.
Stayed 1 night in Jun 2025

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Parking available
Stayed 5 nights in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best rest

This place was so clean and comfortable. I was trying to isolate, and it was great. The staff was also very friendly and attentive. I would stay here again I would recommend this hotel to someone for comfort, convenience, and overall a great experience.
Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was limited parking area But Very nice rooms with plenty space Thanks.
Stayed 1 night in Jun 2025

4/10 Poor

EMELIE

Disliked: Staff & service, amenities, property conditions & facilities
There's no front desk staff. We went to Holiday Inn Express to check in (they share the staff). It's setup like motel rooms, where anybody off the street can just knock on your door. We didn't feel safe at all. Kids were screaming/crying outside at 1am. Adults were smoking outside our door. Never going back to this place again.
Stayed 1 night in Aug 2025

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