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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property
Travelers can rejuvenate in the sauna or get energized with a workout at this Silicon Valley hotel, where multilingual staff help plan local adventures

Choose dates to view prices

Located near San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City offers a sauna, gym, and free WiFi. Explore nearby attractions like Santa Clara County Fairgrounds. Helpful staff provide dry cleaning and laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(43 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
Fan
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

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About the neighborhood

Map
2650 Monterey Hwy, San Jose, CA, 95111

What's nearby

  • Santa Clara Paintball - 3 min walk - 0.2 miles
  • Nor Cal Laser Tag - 3 min walk - 0.2 miles
  • Santa Clara County Fairgrounds - 15 min walk - 0.8 miles
  • SAP Center at San Jose - 7 min drive - 4.2 miles
  • San Jose McEnery Convention Center - 8 min drive - 3.8 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Lau Hai San - ‬2 min drive
  • ‪The Boiling Crab - ‬18 min walk
  • ‪Chavez Supermarket - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds
Located close to CSU San Jose State University and San Jose McEnery Convention Center, SureStay Plus Hotel by Best Western San Jose Central City provides a free breakfast buffet, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Limo/town car service, an electric car charging station, and luggage storage
  • Concierge services, meeting rooms, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

Is SureStay Plus Hotel by Best Western San Jose Central City pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Plus Hotel by Best Western San Jose Central City?

Check-out is at noon. Late check-out is available for a fee.

Where is SureStay Plus Hotel by Best Western San Jose Central City located?

Located in South San Jose, this hotel is 0.8 mi (1.2 km) from Santa Clara County Fairgrounds and within 3 mi (5 km) of CSU San Jose State University and San Jose McEnery Convention Center. San Jose Center for the Performing Arts and Raging Waters are also within 6 mi (10 km). Capitol Station (Caltrain) is 21 minutes by foot.

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Reviews

SureStay Plus Hotel by Best Western San Jose Central City Reviews

8.0

Very Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 441 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
View from the balcony I overlooking pool and Christmas lights at the fairgrounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was very clean
Stayed 1 night in Nov 2025

8/10 Good

Lacretia

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Very quiet hotel
Stayed 1 night in Oct 2025

8/10 Good

Nichole

While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Stayed 4 nights in Dec 2025

8/10 Good

Nhung

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable place
Stayed 3 nights in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Yes, thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Athenas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)
Stayed 1 night in Dec 2025

10/10 Excellent

Phu

Liked: Cleanliness, amenities, property conditions & facilities
Have microwave
Stayed 2 nights in Nov 2025

10/10 Excellent

Natara

Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Saikat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. This is the second time I stayed in the same place. Just fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lashawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Jun 2025

2/10 Terrible

Laurel

Disliked: Staff & service, amenities
Misleading "night phone" rings no where but actually calling the motel rings the Holiday Inn next door, who, gratefully, was able to (slowly) check me in. Unable to place a deposit on my card, not a terrible thing. Guy who checked me out at surestay could not have cared any less about my stay. Housekeeping was good. I saw no evidence of a hot tub
Stayed 1 night in Dec 2025

8/10 Good

BEVERLEE

Liked: Cleanliness, amenities, property conditions & facilities
Good room for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bebs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Safe and clean
Stayed 1 night in Aug 2025

6/10 Okay

Jon

The body wash container was empty so just be sure to check thoses items. Otherwise, fine. Breakast great!
Stayed 1 night in Nov 2025

6/10 Okay

Shunsuke

Disliked: Staff & service
The room itself was ok, exactly what I expected from an old school motel. The neighborhood wasn’t very nice
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little outdated, but was still clean. Comfortable night sleep, free breakfast extra bonus
Stayed 1 night in Oct 2025

10/10 Excellent

Eno-Adjoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and well-maintained. We had a great stay, thank you!
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Disliked: Staff & service, amenities, property conditions & facilities
Very loud, TV had to be fixed twice, bad breakfast, limited parking.
Stayed 6 nights in Oct 2025

2/10 Terrible

Melody

Disliked: Cleanliness, amenities, property conditions & facilities
Greeting, was poor, had to be moved three times. Room smelled of cigarette smoke, toilet was filthy, lamp had thick dust on it. Hair on the floor, yuck!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall hotel layout the breakfast was good. The room was spacious, and the bed was comfortable. Staff was also very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Clean room and comfortable bed. TV had many options. Breakfast was good.
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Na
Stayed 2 nights in Oct 2025
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Policies

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