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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Travelers find a perfect escape at this lively hotel where great food, a beautiful outdoor pool, and an art-filled atmosphere create a refreshing retreat

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
Exterior - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
Lobby - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
Bar (on property) - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
The Hilton Garden Inn Santa Ana San Jose, near Multiplaza Mall Escazu, offers a vibrant getaway. Relax by the outdoor pool with free cabanas, browse the on-site mall, or enjoy local artwork in the gallery. The restaurant serves praised cooked-to-order breakfast.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for I King Bed Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

I King Bed Junior Suite

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

About the neighborhood

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. City Place Santa Ana and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poás Volcano National Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica. Visit our Santa Ana travel guide
Map
City Place, Santa Ana, Santa Ana

What's nearby

  • Beautiful aerial view os the city of San Jose Costa Rica, and its main park The Sabana
    National Stadium of Costa Rica
    16 min drive - 9.0 miles
  • Studio Cinemas
    1 min walk - 0.0 miles
  • City Place Santa Ana
    1 min walk - 0.1 miles
  • Business Center Forum 1
    2 min drive - 0.9 miles
  • Multiplaza Mall Escazu
    8 min drive - 4.8 miles

Getting around

  • San Jose Contraloria Station
    12 min drive
  • Juan Santamaria Intl. Airport (SJO)
    33 min drive

Restaurants

  • McDonald's
    6 min walk
  • Shibuya
    1 min walk
  • Piccola Italia
    7 min walk
  • Bar Restaurante El Jardín
    7 min walk
  • Starbuck Santa Ana
    1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a grocery/convenience store, a terrace, and an art gallery on site. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and luggage storage
  • 6 meeting rooms, multilingual staff, and wedding services
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 143 individually furnished rooms include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

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9.0 out of 10, Wonderful, 1,760 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM. The pool is closed seasonally each year from December 15 to December 20.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Santa Ana San Jose Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 747 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Einar Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and excellent location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Purushottam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , centrally located, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Friendly staff. Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Saily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice worker, clean area and comfortable.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Luzmary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall. Modern, clean, high end, restaurant was superb, super professional staff, awesome shopping downstairs with other great restaurants, pool has amazing view.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, didn't stay for the breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Plenty of good restaurants nearby. My only recommendation would be for the hot tub in the pool area to be warmer
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Bogart

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location in the heart of Santa Ana, clean and spacious rooms (although there is a construction site next door during the time of my stay), super friendly and professional staff and a decent buffet breakfast. I enjoyed staying here.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

nene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff who understand and spoke great englis
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mandisa

Liked: Cleanliness
Clean attentive housekeeping
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kristine Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. The area was good but the only thing is that smokers need to leave the property. And if you don’t leave the property police will ask you to leave . A designated area is needed
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
It is a good place to stay. Safe area with some restaurants around. Great breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Milagrito

Liked: Cleanliness, property conditions & facilities
Great location and beautiful pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this hotel. The front desk staff and cleaning staff were friendly and helpful, the room was spotless and had a fantastic view of the city, and the location is a very nice area of Santa Ana with a variety of services on the same block. Parking was included and was very convenient. We would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great staff, Clean rooms with very modern amenities. Wonderful breakfast with very attentive staff. A pool and the Gym. Free parking, Checked all what I was looking for.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
clean, classy, beautiful and we felt really safe.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great staff, great breakfast with a lot of options. Tempered nice size pool and a nice hot jacuzzy. Location is great of you don't want to be surrounded by the City. But 10 min drive, though location is 5 minute walk for supermarket. And less than that for cinema. Restaurants and nice bars. Very secure location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable with an attentive staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Charley

Liked: Cleanliness, amenities, property conditions & facilities
Room looks great and the staff are very helpful. Great Hotel all around.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and confortable Hotel. Very good options around for dinner.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

joykeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily Nice view and spacious do 4 ppl
Stayed 2 nights in Dec 2025