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Hilton Garden Inn Santa Ana San Jose

Property class: 3.5

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

A multi-story hotel with a modern design, featuring a prominent 'City Place' sign at the entrance. - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
A modern hotel with a rooftop infinity pool, lounge chairs, and a view of the mountains. - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
A modern lobby with a high ceiling, geometric light fixtures, and contemporary furniture. - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
An outdoor seating area with tables and chairs, a modern building with a glass facade, and a sign for "PIZZA REPUBLICA". - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
A modern kitchen with a central island, bar area, and seating. - Hilton Garden Inn Santa Ana San Jose (Santa Ana)
Located close to City Place Santa Ana and Business Center Forum 1, Hilton Garden Inn Santa Ana San Jose provides a grocery/convenience store, a terrace, and an art gallery on site. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch, and dinner. In addition to a shopping mall on site and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a nightstand with a digital clock, a chair, and a lamp.

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a dining table with chairs.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, bedside lamps, a desk, and a chair.

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, bedside lamps, a nightstand, a desk, and a chair.

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a bright orange armchair, and a painting on the wall.

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and artwork on the wall.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Larger Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for I King Bed Junior Suite

A modern hotel room with a bed, desk, chair, TV, and artwork.

I King Bed Junior Suite

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. City Place Santa Ana and Multiplaza Mall Escazu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poás Volcano National Park. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica. Visit our Santa Ana travel guide
Map
City Place, Santa Ana, Santa Ana

What's nearby

  • A large stadium with a metal framework and rows of seats.
    National Stadium of Costa Rica
    16 min drive - 9.0 miles
  • Studio Cinemas
    1 min walk - 0.1 miles
  • City Place Santa Ana
    1 min walk - 0.1 miles
  • Business Center Forum 1
    2 min drive - 0.9 miles
  • Multiplaza Mall Escazu
    8 min drive - 4.8 miles

Getting around

  • San Jose Contraloria Station
    12 min drive
  • Juan Santamaria Intl. Airport (SJO)
    33 min drive

Restaurants

  • Tap House
    2 min walk
  • McDonald's
    6 min walk
  • Pizza República
    2 min walk
  • Distrito Federal
    6 min walk
  • Starbuck Santa Ana
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 44 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10 per stay

Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM. The pool is closed seasonally each year from December 15 to December 20.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Santa Ana San Jose Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 752 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location and very clean and great breakfast with local flair
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Glenn Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spoon restaurant downstairs was very good for breakfast and lunch.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

ELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel I always stay there, the area is amazing
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Maria De Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sebastian was awesome
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel for its ideal location and proximity to wonderful restaurants, movie theatre, fun bars. Parking is convenient and area is designed for pedestrians. Staff is friendly and professional. Gym is adequate and pool is pleasant.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen Precio y Ubicacion
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tanasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Overall, the perfect experience and stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

david alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Está ubicado en una plaza que tienes accesible muchas cosas sin embargo no tiene acceso a plataformas en el TV, la habitación es un poco simple, qué tiene que mejorar muchas cosas no sé es que le falta
Stayed 4 nights in May 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Rooms are clean and plenty of restaurants nearby to choose from.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable, restaurantes y tiendas cercanas. Recomendable!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hilton Garden Inn in Santa Ana was honestly awesome. The place was spotless, the rooms were super clean, and the whole setup felt really modern and up-to-date. Plus, the staff was amazing and the pool was just fantastic. Overall, everything was spot on and I'd definitely go back.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, centrally located very professional and courteous staff, would stay there again and recommend. Per my husband, special shout out to John on the omelette station, they met up many mornings and Heather at the bar, he won't say how many times they met up. An added plus are the restaurants and karaoke lounge located just outside the main door of the hotel and the underground parking is very convenient.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jose Alberto

Liked: Cleanliness
Si
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Askia M

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. The staff was amazing, very attentive. The hotel up keep was great. My favorite part was the breakfast it was soooo good. I definitely would recommend and return.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tiene buen espacio, pero la persiana no funcionaba bien, se caía y no cerraba bien Por otro lado; no tienen botellas de agua. El hotel dice proporcionar agua potable, pero el sabor no es agradable y para extranjeros lo Mejor es agua embotellada
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Friendly staff. Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, didn't stay for the breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff in th
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a one night stay lots of restaurants nearby and safe área.
Stayed 1 night in Apr 2026