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Global Luxury Suites San Jose Downtown

4.0 star property

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Courtyard - Global Luxury Suites San Jose Downtown (San Jose)
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Outdoor pool - Global Luxury Suites San Jose Downtown (San Jose)
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Front of property - Global Luxury Suites San Jose Downtown (San Jose)
Near SAP Center at San Jose and San Jose McEnery Convention Center, Global Luxury Suites San Jose Downtown provides a terrace, a garden, and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Room options

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Luxury Apartment, 1 Bedroom | Living room | 42-inch flat-screen TV with cable channels

Luxury Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Luxury Apartment, 2 Bedrooms | Living room | 42-inch flat-screen TV with cable channels

Luxury Apartment, 2 Bedrooms

  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in San Jose, Global Luxury Suites San Jose Downtown is in the city center. Winchester Mystery House and Mission Santa Clara de Asis are local landmarks, and travelers looking to shop may want to visit Santana Row Shopping Center and San Jose Flea Market. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed. Visit our San Jose travel guide
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Map
77 N Almaden Ave, San Jose, CA, 95110

What's nearby

  • St. Joseph Cathedral Basilica which includes a church or cathedral and interior views
    St. Joseph Cathedral Basilica
    6 min walk - 0.4 miles
  • City National Civic theater building close to downtown San Jose, south San Francisco bay area, California
    San Jose Civic Auditorium
    9 min walk - 0.5 miles
  • View of Silicon Valley at Dusk, San Jose, California, USA
    San Jose McEnery Convention Center
    11 min walk - 0.6 miles
  • San Pedro Square
    3 min walk - 0.2 miles
  • SAP Center at San Jose
    8 min walk - 0.5 miles

Getting around

  • St James Station
    7 min walk
  • San Jose Diridon Station
    14 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    6 min drive

Restaurants

  • Market Beer Company
    2 min walk
  • dr.ink
    1 min walk
  • Taco Bell Cantina
    5 min walk
  • Playback Coffee
    3 min walk
  • La Victoria Taqueria
    4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Global Luxury Suites San Jose Downtown

Along with an outdoor pool, this smoke-free apartment building has a 24-hour business center and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include gas grills and a picnic area. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Global Luxury Suites San Jose Downtown offers 10 accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the apartment include an outdoor pool.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 250 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Phone

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Global Suites Jose Jose
Global Luxury Suites San Jose Downtown San Jose
Global Luxury Suites San Jose Downtown Apartment
Global Luxury Suites San Jose Downtown Apartment San Jose

Frequently asked questions

Does Global Luxury Suites San Jose Downtown have a pool?

Yes, this property has an outdoor pool.

Is Global Luxury Suites San Jose Downtown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Global Luxury Suites San Jose Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Global Luxury Suites San Jose Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Global Luxury Suites San Jose Downtown located?

Located in Downtown San Jose, this apartment building is within a 10-minute walk of San Pedro Square and SAP Center at San Jose. San Jose McEnery Convention Center and CSU San Jose State University are also within 15 minutes. St James Station is 7 minutes by foot and Santa Clara Station is 9 minutes.

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Reviews

Global Luxury Suites San Jose Downtown Reviews

6.2

8.0

Cleanliness

6.0

Amenities

5.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 6 out of 41 reviews
Rating 2 - Terrible. 10 out of 41 reviews

Reviews

Verified

4/10 Poor

Josue

Disliked: Communication
Great location and clean apartment, which were definite positives. However, there was a strong curry odor throughout the unit that would not go away despite leaving windows open, running the AC, and using a fan. Unfortunately, this significantly affected the stay. Customer service was very rigid and lacked understanding when dealing with unexpected issues or emergencies. Because of this, I would only recommend this place as a last resort, despite its convenient location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, communication
This place was clean and in a great location, right by San Pedro Square. Plenty of great food and nightlife to walk to. It's more of an apartment building, but it worked well for us and made sense financially. The free parking spot was an added bonus. My one complaint is that two of the three elevators in the main lobby were not in operation. Getting up and down to the 9th floor sometimes took an unreasonably long time depending on the elevator traffic. For a building that's only 10 years old, I don't understand why two elevators could be unavailable.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, communication
Check in great. Location fantastic! Kitchen and living room were comfortable. Bathroom slow sink drain Bed not comfortable Sheets did not fit bed well Pillows were very uncomfortable Too many rule sheets. Bedroon
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

alidad

Disliked: Cleanliness, property conditions & facilities, communication
We booked this hotel expecting a family-friendly stay, but the experience was the opposite. Upon arrival, surrounding streets were blocked due to a block party, making access by car extremely difficult. This was not disclosed in advance. The noise was unbearable and continued into the evening. We were traveling with a baby who sleeps early, and the noise completely disrupted his sleep. Because of this, we did not stay at the hotel at all and had to leave and book another hotel to have a restful night. What made the experience worse was the lack of response afterward. I called multiple times to complain and request a refund, but no one from the billing office returned my calls or messages. This is not a family-friendly property, and the lack of communication and accountability was very disappointing. I would not recommend this property to anyone let alone to families or anyone seeking a quiet, restful stay. Even one star is very generous.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joi

Liked: Cleanliness, room comfort, communication

Convenient

This is an apartment in an apartment building, so no hotel type amenities but very comfortable and conveniently located. There is a coffee shop nearby and the unit has a furnished kitchen.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Terrible onboarding. Good property
Stayed 2 nights in May 2024
Verified

8/10 Good

Trent

Liked: Cleanliness, property conditions & facilities, communication
The only issue I had was the paperwork and communication was annoying. I had to fill out two different forms with basically the same information. I got 27 emails from booking to checkout. That was excessive. The place itself was fine. Easy walk to the restaurants and stuff.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

James

Liked: Cleanliness, room comfort, communication
Great location
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Joao

Upon arrival, there was no one at concierge to give me the key package. Phone their emergency number and no one called back. Phoned their office, spoke with someone who said they would get right back to me and nothing. Had to book another hotel for the night and now will have to deal with Expedia to hopefully get a refund.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Juanita

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The property has three elevators only one was working, the trash shoot was not working, on my last day, Friday, December 26 the smoke detector kept beeping, called maintenance. They came and changed the battery. Later that evening, the smoke detector kept on beeping and beeped the entire night and the rest of my stay Saturday morning.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Sarah

Liked: Property conditions & facilities
Disliked: Amenities
Very safe
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, communication
Unfortunately, there was no key for me to access the property and after waiting for two hours, in hopes they would locate a key we were unsuccessful, and I was asked to book elsewhere
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Tyler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Unfortunately there was no key available for me to get access to the apartment and I was asked to book elsewhere.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, room comfort
Disliked: Communication

Great location and apartment

Great location and great apartment. Good value for what you get. Kitchen could be better appointed. Pickup process was pretty bad. Concierge with keys was nowhere to be found.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

ali Batuhan

Liked: Cleanliness, room comfort, communication

Nice location

Very nice location and nice apartment
Stayed 14 nights in Aug 2024
Verified

10/10 Excellent

Carl

Liked: Cleanliness, room comfort

Overall great.

Awesome building and location. Going through hotels.com created some complexity on the communication front. One big issue with this property is parking. You have to give them the details on your car 48 hour prior to arrival which is tough with rental cars.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

reggie

Disliked: Cleanliness, room comfort, communication
Check in process bad experience. One of the two key sets did not work. Luckily I tried the key fob prior to going to the unit. I was not also given parking access when I communicated on the forms that were submitted. I called to sort out the parking. No response at all. Make sure to wash all the sheets and towels prior to using.
Stayed 9 nights in Sep 2025
Verified

2/10 Terrible

Jolene

Disliked: Amenities, property conditions & facilities, communication
Could reach no one. Had to text or email and took hours to respond. Had to park outside in Downtown. Could never reach anyone for parking. To lower easement for 2 days before maintenance came out . Had to buy my own plunger. Front desk and concierge were no help.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Daniele

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property is excellent and so are the apartments, but the check-in was terrible, I shared the apartment with a colleague who arrived before me and they did not let him in. I had informed the property the day before that he would arrive earlier and gave them his generalities. He even had a copy of my passport. In the end he had to book a room elsewhere for the night.
Stayed 6 nights in Mar 2025
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible experience with this place. Called and the management was not there to resolve my request.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

not happy at all

no heater could not enter apt hard to access
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities, communication
The bed was AWFUL! Nothing at all luxurious about it. The couch was broken, no one responds unless they want a form filled out or they want money. One elevator was working. They wait until the last minute to give you entry instructions and check out instruction. The actual apartment complex will give you the keys but has nothing to do with renting it.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication

Do not stay here!

The "customer service" is HORRIBLE. There is no one to answer the phone, there is no sign out front to even find the "hotel" easily. What this place is isn't even a hotel. They are apartments posing as a hotel. It is basically an ABNB. They have a key scam going where they hand you an envelope with keys and then walk away before you can even examine what's in the envelope. Then when you realize that you haven't received all of the keys and notify the "concierge" he or she will not help you because "they don't handle that". The lost key cost is $350!!! You are also presented with a list of rules that is ridiculous. Something that had our company known about from the start we would never have booked here. I am already expecting a fight regarding the room condition (which is why pics were taken), and the key scam. Do yourself a huge favor and DO NOT STAY HERE!
Stayed 3 nights in May 2025
Verified

4/10 Poor

Dominic

Liked: Cleanliness, amenities
Disliked: Communication
This is first an apartment building. We were given no information about the building. We asked the concierge where the pool was and he didn't know! There is a club right across the street that was so loud until 1:30 am! That's probably why they let it out as a hotel because no one will sign a lease. There were 3 different directions as to what to do with the keys at check out. I replyed to an email and never received a response. I called the number and they didn't pick up. We were given no instructions on the elevator. You need to scan the fob on the key chain to select your floor. We will not stay here again.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Communication

Very bad communication!

Check in was awful. When we got there, the concierge couldn’t find anything about our stay and spent 30 minutes+ on the phone going back and forth with someone named Maria. I had to show them receipts proving our reservation. From other reviews I tried to do my due diligence ahead of time by filling out the form and calling the number on the form but that obviously didn’t help. We asked for parking (extra fee) and due to the confusion we’re told we would get it the next day. We didn’t and that concierge person said she had nothing to do with it. There was a hockey game and no parking so we had to park blocks away. We did end up moving the car closer around 11 pm because we were worried that our car would get broken into. It’s 2 hr parking starting at 9 am so we figured we had enough time when we checked out. Nope. We got a parking ticket at 10:04 am. The apartment was nice be but not worth all of the trouble we had staying there. It is an apartment building and they are renting some of the units out but very disorganized!
Stayed 2 nights in Nov 2024