See all properties

Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, a short walk to CSU San Jose State University

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

55-inch TV with cable channels, pay movies

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Westin San Jose

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,004 reviews
The Westin San Jose

About the neighborhood

Map
211 S First Street, San Jose, CA, 95113

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 5 min walk - 0.3 miles
  • San Pedro Square - 8 min walk - 0.5 miles
  • SAP Center at San Jose - 16 min walk - 0.9 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬4 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel remodeled in 2016 and located near San Jose McEnery Convention Center
Close to SAP Center at San Jose and CSU San Jose State University, Four Points by Sheraton San Jose Downtown provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Self parking (surcharge), express check-out, and ATM/banking services
  • An elevator, luggage storage, and 2 meeting rooms
  • A TV in the lobby, a vending machine, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 86 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is Four Points by Sheraton San Jose Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton San Jose Downtown?

Self parking is available for USD 42 per night.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton San Jose Downtown located?

Located in Downtown San Jose, this hotel is within a 5-minute walk of Plaza de Cesar Chavez and San Jose McEnery Convention Center. CSU San Jose State University and SAP Center at San Jose are also within 1 mi (2 km). San Antonio Station and Convention Center Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Good location to downtown, great staff, and clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Tharsana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and right in downtown
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in is amazing!
Stayed 1 night in May 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to SJSU and outstanding service!
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thanks!
Stayed 3 nights in Mar 2025

10/10 Excellent

POHAN D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Leeah

Liked: Cleanliness, property conditions & facilities
very good location, lots of
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very close to SAP, like it
Stayed 1 night in May 2025

10/10 Excellent

Neiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

JAMES

Comfortable room, friendly staff, affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

10/10 Excellent

Gospel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's distant to everything not a problem get back to the hotel
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in May 2025

10/10 Excellent

Gloria

Liked: Property conditions & facilities
It’s a small place good for short term stays. Other than the restaurant linked to the building there are no other dinning options. Luckily there are a few places in a walking distance. The parking hard to maneuver since it’s only accessible on a one way street.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun area, room was clean, & staff was great!
Stayed 1 night in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Our room was nice and clean. There was some road construction going on so it was a bit noisy. Also parking was not free and it was not cheap.
Stayed 1 night in May 2025

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again. Staff was very friendly and nice. I stayed in room 407 and it was too small for my husband and I. Our view was nice facing the street where they do Christmas in the park. Very clean hotel. The bar area is such a pleasant place to have some food or drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed for business. Would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, safe area, clean, nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been coming to this place for over 4 years great time every time
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parking was closed when we arrived, so we had to park in the public parking but then the hotel parking lot opened during the night
Stayed 1 night in May 2025

8/10 Good

Dennise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to many places downtown and was very convenient. Loved the ease to get to my room since the hotel is small, but doesn’t feel like comfort is compromised.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great price!!! The bar is very nice!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Rumiana

The property listed on the website says parking available, but didn't list the cost of the parking which was very expensive. The price should be listed on the website. Next time I will try to book thru different travel agency because the price for the parking should be listed on the website.
Stayed 1 night in May 2025