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Four Points by Sheraton San Jose Downtown

Property class: 3

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Interior entrance - Four Points by Sheraton San Jose Downtown (San Jose)
Lounge - Four Points by Sheraton San Jose Downtown (San Jose)
Exterior - Four Points by Sheraton San Jose Downtown (San Jose)
Outdoor dining - Four Points by Sheraton San Jose Downtown (San Jose)
Hallway - Four Points by Sheraton San Jose Downtown (San Jose)
Four Points by Sheraton San Jose Downtown occupies prime city center real estate, offering a rooftop terrace for relaxation. Guests enjoy free WiFi, an on-site gym, and a business center. Visitors consistently praise the attentive staff and convenient dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown San Jose, a neighborhood in San Jose, Four Points by Sheraton San Jose Downtown is in the entertainment district and near the airport. Westfield Valley Fair Shopping Mall and Santana Row Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Silicon Valley. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing and winery tours. Visit our San Jose travel guide
Map
211 S First Street, San Jose, CA, 95113

What's nearby

  • View of Silicon Valley at Dusk, San Jose, California, USA
    San Jose McEnery Convention Center
    3 min walk - 0.2 miles
  • City National Civic theater building close to downtown San Jose, south San Francisco bay area, California
    San Jose Civic Auditorium
    3 min walk - 0.2 miles
  • CSU San Jose State University
    CSU San Jose State University
    3 min walk - 0.2 miles
  • Plaza de Cesar Chavez
    2 min walk - 0.1 miles
  • San Pedro Square
    8 min walk - 0.5 miles

Getting around

  • San Antonio Station
    3 min walk
  • San Jose Diridon Station
    18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    10 min drive

Restaurants

  • Campus Burgers
    4 min walk
  • Starbucks
    3 min walk
  • Whispers Cafe and Creperie
    3 min walk
  • Nirvana Soul
    2 min walk
  • Original Joe's San Jose
    1 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel near SAP Center at San Jose
Close to San Jose McEnery Convention Center and CSU San Jose State University, Four Points by Sheraton San Jose Downtown provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center and a restaurant.
Other perks include:
  • Self parking (surcharge), express check-out, and luggage storage
  • A 24-hour front desk, an elevator, and 2 meeting rooms
  • ATM/banking services, smoke-free premises, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 86 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Similar properties

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9.0 out of 10, Wonderful, 1,373 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is Four Points by Sheraton San Jose Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 42 per night.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton San Jose Downtown located?

Located in Downtown San Jose, this hotel is within a 5-minute walk of Silicon Valley and San Jose McEnery Convention Center. CSU San Jose State University and SAP Center at San Jose are also within 1 mi (2 km). San Antonio Station and Convention Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton San Jose Downtown Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Landon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and nice location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Spacious, clean room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Collen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, very convenient location. Would definitely stay there again.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Christina

Liked: Staff & service, property conditions & facilities
Clean hotel near convention center, but restaurant was empty at dinner time, chairs were scattered all over the place like they were in storage but they were open. Staff was incredible!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Wonderful staff, clean room and location was perfect!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
The check-in was easy, and the room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

GRETCHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team was friendly, room was clean, great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location in downtown, but somewhat noisy since the buses run right next to it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff nice big clean room. Close walk to everything..
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Overall it was a nice place, no complaints the best part though was the proximity to everything. Great location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near restaurants, coffee shops and downtown venues, all within walking distance.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Deyar

Liked: Cleanliness, staff & service, amenities
Friendly staff at check in. Convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous and comfy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really enjoyed my stay, perfect location to explore downtown san jose!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable for downtown SJ.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly and obliging staff. The room was fine and clean. A bit of an old world charm. Nice to have a coffee maker in the room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristen Marie

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and very accommodating. Clean room and comfortable bed. Can’t complain at all!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and safe
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Staff was fantastic. Did not like the 46 dollar parking fee and the restaurant charged ridiculous prices for an 8 ounce tap beer
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, the staff were super friendly and the wifi was fast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2025