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Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, a short walk to CSU San Jose State University

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Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Outdoor dining
Fitness facility
Exterior
Interior entrance

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Sofa bed - queen
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Sofa bed - queen
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Westin San Jose

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,007 reviews
The Westin San Jose

About the neighborhood

Map
211 S First Street, San Jose, CA, 95113

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 5 min walk - 0.3 miles
  • San Pedro Square - 8 min walk - 0.5 miles
  • SAP Center at San Jose - 16 min walk - 0.9 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬4 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel remodeled in 2016 and located near San Jose McEnery Convention Center
Close to SAP Center at San Jose and CSU San Jose State University, Four Points by Sheraton San Jose Downtown provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Self parking (surcharge), express check-out, and luggage storage
  • ATM/banking services, multilingual staff, and a TV in the lobby
  • A 24-hour front desk, a vending machine, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 86 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
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San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
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4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
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Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is Four Points by Sheraton San Jose Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton San Jose Downtown?

Self parking is available for USD 42 per night.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton San Jose Downtown located?

Located in Downtown San Jose, this hotel is within a 5-minute walk of Plaza de Cesar Chavez and San Jose McEnery Convention Center. SAP Center at San Jose and CSU San Jose State University are also within 1 mi (2 km). San Antonio Station and Convention Center Station are within a 5-minute walk.

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Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1012 reviews
Rating 8 - Good. 209 out of 1012 reviews
Rating 6 - Okay. 113 out of 1012 reviews
Rating 4 - Poor. 39 out of 1012 reviews
Rating 2 - Terrible. 62 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennal

Liked: Amenities
We always have a great stay there. It’s clean and front desk is always very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Clean, comfortable, great location, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Hau

Liked: Cleanliness, property conditions & facilities
Good room and location
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very kind and welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Great location. Walking to good good & coffee.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Liked: Amenities
The staff and hotel was excellent. Everyone went above and beyond to make me feel safe and comfortable. The parking can be a little tricky but everything else was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Great place they are kind
Stayed 1 night in Jun 2025

8/10 Good

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Good location to downtown, great staff, and clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was remodeled and looked great and felt very modern and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Tharsana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and right in downtown
Stayed 2 nights in May 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you 😊
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thanks!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in is amazing!
Stayed 1 night in May 2025

10/10 Excellent

carrie

Liked: Cleanliness, property conditions & facilities
Clean and quick service
Stayed 1 night in Jun 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to SJSU and outstanding service!
Stayed 1 night in May 2025

6/10 Okay

Renee

42 to park at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

POHAN D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love this hotel. I plan to stay here any time I am in San Jose.
Stayed 1 night in Mar 2025

10/10 Excellent

JAMES

Comfortable room, friendly staff, affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Neiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Leeah

Liked: Cleanliness, property conditions & facilities
very good location, lots of
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun area, room was clean, & staff was great!
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed on the second floor and the morning street noise disrupted my sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot when visiting downtown

Great hotel in the downtown area. Safe and walkable. Easy parking. Clean and well appointed rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2025