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Four Points by Sheraton San Jose Costa Rica

4.0 star property
Hotel with free parking, a quick walk to Business Center Forum 1

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Costa Rica

Outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Autopista Prospero Fernandez, Costado Este de Forum, Pozos, San Jose

What's nearby

  • Hospital Clínica Bíblica - 3 min walk - 0.2 miles
  • Momentum Lindora Shopping Center - 14 min walk - 0.8 miles
  • City Place Santa Ana - 16 min walk - 0.9 miles
  • Terrazas Lindora Shopping Center - 3 min drive - 1.1 miles
  • Multiplaza Mall Escazu - 5 min drive - 3.8 miles

Getting around

  • San Jose Contraloria Station - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Charles BBQ - ‬8 min walk
  • ‪Nina Artisanal Food & Café - ‬7 min walk
  • ‪La Casona de Laly - ‬6 min walk
  • ‪Carl's Jr. - ‬9 min walk

About this property

Four Points by Sheraton San Jose Costa Rica

Upscale hotel remodeled in 2020 and located near Terrazas Lindora Shopping Center
Located close to Hospital Clínica Bíblica and Business Center Forum 1, Four Points by Sheraton San Jose Costa Rica provides a terrace, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Quality Restaurant, offers breakfast, lunch, dinner, light fare, and pool views. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • A ballroom, a banquet hall, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 153 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Highchairs, free infant beds, and free extra beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and shower/tub combinations
  • 49-inch HDTVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CRC 11,070 for adults and CRC 5,535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quality Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,173 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 11070 for adults and CRC 5535 for children
  • Airport shuttle fee: CRC 25000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Quality Hotel Real
Quality Hotel Real San Jose
Quality Hotel Real San Jose Santa Ana
Quality Hotel San Jose
Quality Real San Jose
Quality Real San Jose Santa Ana
Quality Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Real San Jose
Four Points by Sheraton San Jose Costa Rica Hotel
Four Points by Sheraton San Jose Costa Rica Pozos

Frequently asked questions

Does Four Points by Sheraton San Jose Costa Rica have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton San Jose Costa Rica pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton San Jose Costa Rica?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton San Jose Costa Rica?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Costa Rica?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton San Jose Costa Rica provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CRC 25000 per vehicle applies.

Where is Four Points by Sheraton San Jose Costa Rica located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Business Center Forum 1, Hospital Clínica Bíblica, and City Place Santa Ana. Hospital Metropolitano and Terrazas Lindora Shopping Center are also within 1 mi (2 km).

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Four Points by Sheraton San Jose Costa Rica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Melody

Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay for a day, week or longer. Fantastic staff, breakfast is awesome, rooms are spacious and bed is very comfortable. Would recommend to anyone single or family.
Stayed 3 nights in Feb 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very profesional and helpful staff.
Stayed 2 nights in Feb 2025

8/10 Good

shailaja

Liked: Cleanliness, staff & service, room comfort
The hotel is good, clean property food was good too. I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

Service was beyond Good Thank you All
Stayed 3 nights in Jan 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a mistake with our reservations in San Jose and found a need for a hotel at the last minute. This Four Points had availability and was only about 20 minutes from the airport. It was comfortable and has a decent restaurant and bar. The staff was gracious and it was a good port in the storm.
Stayed 1 night in Feb 2025

10/10 Excellent

Jana Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, clean rooms. All as expected.
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities

Adequate but that’s it.

I was surprised by the poor condition of the hotel based on the reviews I read. My coffee maker didn’t work, the tub didn’t drain properly and the room smelled a bit moldy. The receptionist and bartender were very helpful. There isn’t airport transportation but an uber cost about $15.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness
Well…. My room had trash from the person before, there was a pile of food leftover from breakfast sitting outside the door but once I found a cockroach and hair in the bathroom I requested a new room. Location great and staff friendly but hotel is definitely not well kept for being a Marriott.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities

Not a good stay

No shuttle to the airport. First red flag. Toilet was running continuously, I had to 'fix' it by turning the supply on and off. Food was well below average, we were not looking for a gourmet meal but seafood pasta was akin to being out of a can.
Stayed 1 night in Dec 2024

10/10 Excellent

Elimey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno
Stayed 1 night in Nov 2024

4/10 Poor

vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Fidel

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Adriana

Stayed 1 night in Feb 2025

10/10 Excellent

Calin

Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda limpia y el.personal muy atento a los clientes
Stayed 7 nights in Dec 2024