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Four Points by Sheraton San Jose Costa Rica

Property class: 4

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Photo gallery for Four Points by Sheraton San Jose Costa Rica

A modern kitchen with a large island, bar stools, and a wine rack. - Four Points by Sheraton San Jose Costa Rica (Pozos)
A gym with treadmills, a stationary bike, and a weight machine. - Four Points by Sheraton San Jose Costa Rica (Pozos)
A gym with treadmills, dumbbells, and a weight bench. - Four Points by Sheraton San Jose Costa Rica (Pozos)
A modern living room with a wooden built-in shelving unit, a round wooden coffee table, and striped armchairs. - Four Points by Sheraton San Jose Costa Rica (Pozos)
A spacious lobby with a large arched glass door leading to a garden, wooden shelving with various items, a round wooden table, and a tufted sofa. - Four Points by Sheraton San Jose Costa Rica (Pozos)
Located close to Hospital Clínica Bíblica and Business Center Forum 1, Four Points by Sheraton San Jose Costa Rica provides a terrace, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Quality Restaurant, offers breakfast, lunch, dinner, light fare, and pool views. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with car rentals on site and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a striped armchair, and a mirror on the wall.

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a TV on a dresser, and a lamp on a nightstand.

Traditional Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a beige sofa, a round table with a plant, a bed with white bedding, and two framed pictures on the wall.

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

1 King Bed, Nonsmoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Pozos, Four Points by Sheraton San Jose Costa Rica is in the business district. Travelers eager for a bit of culture can stop by National Theater of Costa Rica, while those who have shopping on the agenda may want to visit City Place Santa Ana and Terrazas Lindora Shopping Center. Business Center Forum 1 and Multipark are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Pozos travel guide
Map
Autopista Prospero Fernandez, Costado Este de Forum, Pozos, San Jose

What's nearby

  • Business Center Forum 1
    6 min walk - 0.4 miles
  • Momentum Lindora Shopping Center
    16 min walk - 0.9 miles
  • City Place Santa Ana
    19 min walk - 1.0 mile
  • Business Center Forum 2
    19 min walk - 1.0 mile
  • Terrazas Lindora Shopping Center
    3 min drive - 1.1 miles

Getting around

  • San Jose Contraloria Station
    12 min drive
  • Juan Santamaria Intl. Airport (SJO)
    31 min drive

Restaurants

  • PiCNiC Deli & Café
    14 min walk
  • Olive Garden
    19 min walk
  • Shibuya
    16 min walk
  • Johnny Rockets
    19 min walk
  • Carnes Don Fernando
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CRC 11,070 for adults and CRC 5,535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quality Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,173 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Reception hall
  • Renovated entire property - March 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 17 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 11070 for adults and CRC 5535 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Four Points by Sheraton San Jose Costa Rica have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton San Jose Costa Rica pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton San Jose Costa Rica?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton San Jose Costa Rica?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton San Jose Costa Rica located?

Situated in the entertainment district, this hotel is within a 15-minute walk of Business Center Forum 1, Hospital Clínica Bíblica, and City Place Santa Ana. Hospital Metropolitano and Terrazas Lindora Shopping Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton San Jose Costa Rica Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 50 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 11 out of 84 reviews
Rating 4 - Poor. 5 out of 84 reviews
Rating 2 - Terrible. 7 out of 84 reviews

Reviews

Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was very courteous and helpful when needed. The rooms were very clean and visually pleasing. Food at the restaurant on location was tasty as well.. Great price for how wonderful the experience and location was. Would stay again
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kathya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we need it when we stayed there it was perfect location and access to Santa Ana town
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lamanda

Liked: Cleanliness, amenities, property conditions & facilities
It was s as good place to stay the night before our flight. There were many good restaurants nearby and it was relatively close to the airport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful. Room was adequate.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, professional staff
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay for a day, week or longer. Fantastic staff, breakfast is awesome, rooms are spacious and bed is very comfortable. Would recommend to anyone single or family.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Melody

Friendly staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a quick night trip in between traveling in Costa Rica. The property is kept well and the staff very friendly. The morning breakfast was very good, and buffet style. Overall no complaints at all.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very profesional and helpful staff.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets on reception floor were full and blocked, room itself was dingy but sheets were clean. Staff was fine, breakfast quality was okay but not great. The price was not in line with the product really.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

Service was beyond Good Thank you All
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a mistake with our reservations in San Jose and found a need for a hotel at the last minute. This Four Points had availability and was only about 20 minutes from the airport. It was comfortable and has a decent restaurant and bar. The staff was gracious and it was a good port in the storm.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Jana Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, clean rooms. All as expected.
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness
Well…. My room had trash from the person before, there was a pile of food leftover from breakfast sitting outside the door but once I found a cockroach and hair in the bathroom I requested a new room. Location great and staff friendly but hotel is definitely not well kept for being a Marriott.
Verified review

6/10 Okay

John

Liked: Staff & service
If you get in to San Jose late or need a place to stay till AirBnb checkin available. This is a great intermediate stop. The breakfast is decent and the pool will work for a day.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amarjit

Liked: Cleanliness, amenities, property conditions & facilities
Good job
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous and went out of their way to make my small family and I as comfortable as possible. Very accommodating, would definitely come back !
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ninoska

Liked: Cleanliness, staff & service, amenities
Wonderful experience
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Doug

Liked: Staff & service
Decent but nothing special.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

shailaja

Liked: Cleanliness, staff & service, room comfort
The hotel is good, clean property food was good too. I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
good hotel but right by a very busy road. i wouldnt suggest its chosen as a place to relax.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Annette

Liked: Cleanliness
Yes
Stayed 1 night in Feb 2026