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Extended Stay America Suites San Jose Downtown

Property class: 2.5

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Photo gallery for Extended Stay America Suites San Jose Downtown

A compact hotel kitchen with a microwave, stove, and sink. There is a small dining area with a table and chairs. - Extended Stay America Suites San Jose Downtown (San Jose)
A sign for Extended Stay America Suites with a modern building in the background. - Extended Stay America Suites San Jose Downtown (San Jose)
A hotel room with a bed, a TV on a dresser, a desk, and a couch. - Extended Stay America Suites San Jose Downtown (San Jose)
A compact kitchen with a microwave, sink, and a small dining area. - Extended Stay America Suites San Jose Downtown (San Jose)
A multi-story hotel with a prominent 'Extended Stay America' sign, featuring a modern architectural design with a flat roof and large windows. - Extended Stay America Suites San Jose Downtown (San Jose)
Extended Stay America Suites San Jose Downtown provides amenities like free to-go breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio

A hotel room with a large bed, two bedside lamps, a window with curtains, and a green wall.

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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A hotel room with a large bed, a chair, a desk with a lamp, and a window with blinds.

Studio

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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A hotel room with a large bed, two bedside lamps, a nightstand, a window with curtains, a wall-mounted air conditioner, and a framed picture on the wall.

Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio

A hotel room with two beds, a nightstand with lamps, a walk-in closet, and a bathroom with a shower and toilet.

Studio

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio

A hotel room with a large bed, two bedside lamps, a nightstand, a window with curtains, a wall-mounted air conditioner, and a framed picture on the wall.

Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Rosemary, a neighborhood in San Jose, Extended Stay America Suites San Jose Downtown is near the airport and near a metro station. Shoreline Amphitheatre and Rosicrucian Egyptian Museum are cultural highlights, and some of the area's attractions include California's Great America and The Tech Interactive. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Visit our San Jose travel guide
Map
1560 N 1st St, San Jose, CA, 95112

What's nearby

  • A cityscape at dusk with illuminated buildings and a highway.
    San Jose McEnery Convention Center
    5 min drive - 3.4 miles
  • A large, ornate house with a red roof and a garden with pink flowers.
    Winchester Mystery House
    7 min drive - 5.2 miles
  • Casino M8trix
    16 min walk - 0.9 miles
  • PayPal Park
    3 min drive - 2.3 miles
  • SAP Center at San Jose
    4 min drive - 2.9 miles

Getting around

  • San Jose College Park Station
    4 min drive
  • Gish Station
    7 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    4 min drive

Restaurants

  • Casino M8trix
    15 min walk
  • Dough Burger
    13 min walk
  • Starbucks
    13 min walk
  • Cafe Con Leche
    17 min walk
  • Tacos Los Tres
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:30 AM - noon
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Extended Stay America Suites San Jose Downtown pet-friendly?

Yes, Extended Stay America Suites San Jose Downtown allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites San Jose Downtown?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites San Jose Downtown?

Check-out is at 11 AM.

Where is Extended Stay America Suites San Jose Downtown located?

Located in Rosemary, this hotel is steps from Silicon Valley, and within 3 mi (5 km) of SAP Center at San Jose and San Jose McEnery Convention Center. Casino M8trix and PayPal Park are also within 3 mi (5 km). Gish Station is 7 minutes by foot and Mineta Airport Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Suites San Jose Downtown Reviews

6.4

6.4

Cleanliness

7.2

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 164 out of 1000 reviews
Rating 2 - Terrible. 219 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a safe and quiet place to stay, staff was super friendly. Easy access to downtown San Jose, and close to the airport.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Kelly

Liked: Staff & service
My stay here was alright. Staff were very accommodating and kind. The room itself was functional but wasn't particularly cozy. It’s sufficient as a place to clean yourself and sleep.
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

bernadette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a place that families stayed for a place for living. Very close to the airport. Beds were hard and uncomfortable. Bathroom not clean.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Bernadette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was ok except a leaking shower that flooded the bathroom and the fact that the shower couldn’t do anything but spray scalding hot water (that part was fixed - the leak was not). There are homeless people living in cars in the parking lot and outside of the hotel windows. Breakfast was a nutra-grain bar. I never got coffee because there was always someone in the tiny space blocking it. Once it was a guy with a wagon and a pitbull. The sidewalk was covered in disgusting spilled sticky stuff, broken glass and trash. DON’T TAKE YOUR FAMILY THERE!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very pet friendly.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
The manager and the staff were super nice and accommodating, and the place was very sweet and it was a good location near downtown. It was a good environment and it was a very nice stay!
Stayed 1 night in May 2025
Verified review

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Customer service was great! Its the rooms themselves thats the problem. It looked like junkys lived there, then damages were just patched up.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Arturo Trejo the manager was very helpful! Had an issue with my hot water he switched me rooms and everything was good 👍
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Diana

Disliked: Property conditions & facilities
Didn't feel safe , excessive noise
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are absolutely wonderful, from the General Manager to all of the staff I've interacted with. They are kind, helpful, and very welcoming to everyone. My career is in customer service, and these people are some of the best I've experienced, in any industry.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Services was great
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

maria

Liked: Amenities
Convent to Transportation and kitchen made it easy to place snacks.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Linda

Liked: Cleanliness, room comfort
This is a no-frills hotel chain, so we were prepared for the lack of amenities. We were only there for one night, and it was fine. This was a last minute reservation, and we felt the value for the price was adequate. The location was good for our purposes, easy in and out, not too far from freeway. Despite looking like a hide-a-bed, the bed was actually comfortable. Shower was hot, though the faucet did have a steady drip after shut-off.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Mohamad

Disliked: Cleanliness, amenities, property conditions & facilities
I woke up on the sound of woman Screaming at her child in the hallway. The bathroom had hair on the walls. The breakfast was just a cereal bar. Kids were playing in the hallways. A man had a large black dog. Good things: front office equipe was friendly. There was security on the floors.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were amicable. Quick check in / check out. Room was clean, little musty. Shower needs some TLC. Located in a fairly decent place with access to amenities and stores within few min drive. Plenty of parking in the lot, secured by gate.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rethink staying here

Please rethink staying at this hotel, it is part of some sort of housing program. There are homeless people wandering around everywhere. The place has a very distinct smell. it should be somehow advertised that this hotel is part of some housing program. These people are obviously here for the long-haul. They have lights in the windows their animals are there kids are there they have made themselves comfortable. If you’re looking for cleanliness, comfort, safety, go somewhere else
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown SJ on outskirt. VTA light rail across the street. Close easy access to 3 freeways (880 101 87). Park across the street and only 3 blocks away. Dogs allowed, close to Reed Street off leash dog park. Close to airport. Friendly staff from managrment to nite time security. I am temporary "living" here and feel at home. They supply all the basic Necessities for your kitchen and living pots pans ect..Jonathan, nite security, very polite. As a sibgle female I feel safe here even coming ho.e late after work.
Stayed 10 nights in Nov 2023
Verified review

10/10 Excellent

Roehel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect in San Jose downtown the room I was just not was immaculate and their staff were very friendly . One thing I should comment on was their kitchen stove . My first and second stay . Their stove is not that good it's always the smaller one was working and the big one for some reason was weak . That all . But everything else was perfect .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Andre

Liked: Staff & service, property conditions & facilities
Friendly staff who try to accommodate as best they can. My door had to be opened a specific way, the toilet paper holder sat too close to the toilet so had to sit kind of sideways to use the toilet, tried to use the laundry room but my key didn’t work so unsure if it’s only meant for those who stay long periods of time or was just a malfunction, and hallways are kind of narrow (one way traffic)
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Angel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the shower had mold all though out the tub, sink and toilet looked like they hadnt been cleaned. its fine if you need somewhere cheap to stay the night and you dont plan on being in the room other than to sleep.
Stayed 1 night in May 2026
Verified review

6/10 Okay

John

Liked: Staff & service
The staff was really nice and accommodating. Everything else was ok enough. The thing was how comically small the dish, sponge, and shampoo were.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, we checked in and there was a leak in bathroom, towels were stained. Outdated and dirty rooms, saw insects could have possibly been roaches. Would not stay here ever! DO NOT RECOMMEND! Also sketchy people, Seems as if some live there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Oct 2025