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Auténtico Hotel

3.0 star property
Hotel with free breakfast, a short walk to Sabana Park

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Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free cabanas, sun loungers
Bar (on property)
Reception
In-room safe, individually decorated, desk, laptop workspace
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • City view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Radisson San Jose-Costa Rica

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 1,016 reviews
Radisson San Jose-Costa Rica

About the neighborhood

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 6 min walk - 0.4 miles
  • Museum of Costa Rican Art - 7 min walk - 0.4 miles
  • National Stadium of Costa Rica - 15 min walk - 0.8 miles
  • Estadio Nacional - 16 min walk - 0.9 miles
  • Central Park - 3 min drive - 1.5 miles

Getting around

  • San Jose Contraloria Station - 15 min walk
  • Juan Santamaria Intl. Airport (SJO) - 22 min drive

Restaurants

  • ‪Soda Tapia - ‬6 min walk
  • ‪RostiPollos - ‬7 min walk
  • ‪Fuji - ‬7 min walk
  • ‪Teriyaki - ‬7 min walk
  • ‪Subway - ‬5 min walk

About this property

Auténtico Hotel

Hotel near Sabana Park
Near National Stadium of Costa Rica, Auténtico Hotel provides a free breakfast buffet, a terrace, and a garden. The on-site restaurant, Mastico, offers breakfast, lunch, dinner, light fare, and pool views. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • An outdoor pool with free cabanas and sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a vending machine, and concierge services
  • Multilingual staff, meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 81 individually decorated rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Does Auténtico Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–9 PM.

Is Auténtico Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auténtico Hotel?

Self parking is free at this property.

What time is check-in at Auténtico Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Auténtico Hotel?

Check-out is at noon.

Does Auténtico Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 17700 per person applies.

Where is Auténtico Hotel located?

Located in Merced, this hotel is within a 15-minute walk of Sabana Park and National Stadium of Costa Rica. Museum of Costa Rican Art and Estadio Nacional are also within 1 mi (2 km). San Jose Contraloria Station is 15 minutes by foot and San Jose Cemetery Station is 20 minutes.

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Auténtico Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 632 reviews
Rating 8 - Good. 217 out of 632 reviews
Rating 6 - Okay. 80 out of 632 reviews
Rating 4 - Poor. 22 out of 632 reviews
Rating 2 - Terrible. 17 out of 632 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Casimir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closer to the airport. Great food for buffet breakfast and for dinner.
Stayed 8 nights in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near to downtown
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay if you get in late to the airpo

Great quiet hotel close to Sabana
Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
It was nice
Stayed 2 nights in Mar 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Rooms and beds are comfortable Street noise.
Stayed 1 night in Nov 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
Stayed 1 night in Mar 2023

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Stayed 1 night in Feb 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Joseph

We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
I really liked the cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- very pleasant people. Helpful, despite late check-in. Clean. Wonderful to be here.
Stayed 1 night in Jan 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Nice atmosphere. Reliable support
Stayed 1 night in Jan 2023

4/10 Poor

will

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
Stayed 2 nights in Feb 2025

8/10 Good

DEBORAH

Liked: Staff & service
Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
Stayed 1 night in Apr 2024

8/10 Good

Richard, Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly service. Less than $5 to get to the centre by taxi.
Stayed 1 night in Aug 2022

8/10 Good

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk
Stayed 1 night in Dec 2023

6/10 Okay

Linda

Liked: Staff & service, property conditions & facilities
We liked the property, just very noisy with large groups of kids staying at the same time.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.
Stayed 2 nights in Oct 2023