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Altura Hotel

3.0 star property
Travelers find relaxation at this urban oasis where spa treatments soothe tired muscles and the sunny terrace offers a perfect spot to unwind after exploring

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Photo gallery for Altura Hotel

Studio | Iron/ironing board, free WiFi, bed sheets - Altura Hotel (San Juan)
Chalet, Jetted Tub | Iron/ironing board, free WiFi, bed sheets - Altura Hotel (San Juan)
Standard Tent | Iron/ironing board, free WiFi, bed sheets - Altura Hotel (San Juan)
Interior - Altura Hotel (San Juan)
Exterior - Altura Hotel (San Juan)
Altura Hotel offers a welcoming retreat steps from the city center. Guests enjoy a full breakfast, relax in the peaceful garden, and families love the playground. Everyone appreciates in-room WiFi and rejuvenating spa services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Futon
  • Free WiFi

View all photos for Chalet, Jetted Tub

Chalet, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Chalet, Jetted Tub

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Tent

Standard Tent | Iron/ironing board, free WiFi, bed sheets

Standard Tent

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Tent

Family Tent | Iron/ironing board, free WiFi, bed sheets

Family Tent

  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

About the neighborhood

San Juan is home to Altura Hotel. Ruinas de Ujarras and Catedral de la Mercedes are local landmarks, and the area's natural beauty can be seen at Poás Volcano National Park and Braulio Carrillo National Park. Colinas del Poas and Corso Lechería are also worth visiting. Be sure not to miss outdoor adventures like ecotours and hiking/biking trails. Visit our Poasito travel guide
Map
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela

What's nearby

  • Poas Volcano, Poas Volcano National Park, Costa Rica
    Poás Volcano National Park
    3 min drive - 0.9 miles
  • La Paz Waterfall Gardens
    La Paz Waterfall Gardens
    25 min drive - 12.2 miles
  • Braulio Carrillo National Park
    Braulio Carrillo National Park
    59 min drive - 22.6 miles
  • Hacienda Alsacia
    32 min drive - 12.2 miles
  • City Mall
    52 min drive - 22.5 miles

Getting around

  • Heredia Station
    51 min drive
  • Juan Santamaria Intl. Airport (SJO)
    56 min drive

Restaurants

  • Hacienda Alsacia
    19 min drive
  • Freddo Fresas
    7 min drive
  • Cafetería Souvenir Volcán Poás
    10 min drive
  • Restaurante El Mirador del Poás
    7 min walk
  • Fresas del Volcan
    7 min drive

About this property

Altura Hotel

Hotel near Poás Volcano National Park
At Altura Hotel, you can look forward to free full breakfast, a terrace, and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Luggage storage and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Altura Hotel include amenities such as free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • Refrigerators, coffee/tea makers, and heating

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  • Free WiFi
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9.4 out of 10, Exceptional, 557 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altura Hotel Poasito
Altura Hotel
Altura Poasito
Altura Hotel Hotel
Altura Hotel San Juan
Altura Hotel Hotel San Juan

Frequently asked questions

Is Altura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Altura Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Altura Hotel?

Check-out is at 11 AM.

Where is Altura Hotel located?

Situated in San Juan, this hotel is 1 mi (1.7 km) from Poás Volcano National Park and within 6 mi (10 km) of Colinas del Poas and Corso Lechería. Hacienda Alsacia and Tropical Bungee are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Altura Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 180 out of 282 reviews
Rating 8 - Good. 73 out of 282 reviews
Rating 6 - Okay. 12 out of 282 reviews
Rating 4 - Poor. 10 out of 282 reviews
Rating 2 - Terrible. 7 out of 282 reviews

Reviews

Verified

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Located in the mountains very close to La Poas. Very fun quirky setting. Nice and quiet overlooking the city. Great typical Costa Rican breakfast included.
Our shipping container room was amazing! Big tub and shower and beautiful views!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing and the food was also very good the room was clean and comfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming. The breakfast in the morning was fabulous. My partner and I really loved the tub. The shower was very nice, good water pressure and never ran out of hot water filling the giant tub and taking hot showers. It was a very unique property which was beautiful to walk around and interact with the dogs and other animals on the property.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Loved our family tent! Was so cozy and cute. The gentleman that check us in was so sweet and helpful. Highly recommend for a beautiful, unique place to stay!
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Habib

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in a shipping container! It wasn't a real room. It was cold. They provided us with 2 noisy space heaters that didn't heat enough. Sheets and blankets felt itchy. We couldn't sleep much. Staff was nice. Location and view were amazing. Breakfast was excellent. I don't recommend to stay there if you are hoping for a nice comfortable stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xiang

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and natural environment, Kids like it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romiro was great helping us out with a walkthrough of the property. Amazing location, great views from the room and from the lush green lawns next to the reception. Jacuzzi was great add on with great views.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and relaxing hotel
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Yailen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little spot , just stayed for a night, great location close to Poas Volcano and La Paz Waterfall which were the spots we visited.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from breakfast place.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Gorgeous location. Great place to stay to be outside of San Jose with a reasonable drive to the airport
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ARBINDERPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive views and comfortable stay

This was a great hotel, incredible views and comfortable room. Staff were friendly, will definitely want to visit and stay here again. Loved the breakfast in the morning.
View from the room
Bedroom
View from the room
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small and beautiful place, very friendly
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities
Best views of the mountains. Waking up and looking at the scenery from floor to ceiling windows was a magical moment for us.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome. Beautiful setting. Easy access to Poas volcano.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Seyed Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute gem nestled in the heart of Costa Rica’s stunning landscape! The breathtaking views, cozy accommodations, and impeccable hospitality create a perfect haven for relaxation and adventure. Every detail is thoughtfully designed, from the delicious breakfast to the charming decor, making the experience truly unforgettable. Highly recommend staying here for a memorable and serene getaway!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous views

Interesting and attractive multi- storey architecture. Gorgeous gardens and view over the valley. Conveniently situated if you want to visit Poss Volcano or La Paz.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the dome tent with the bath tub! Super aesthetic for a relaxing vacation!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The Altura is a great choice for visiting Poas. Quiet location, great views of the valley below. Great included breakfast.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful with nice areas to hang around, lovely rooms, nice breakfast, great service. Needs some maintenance and hot water to shower is very limited
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful county villas, with spectacular views and amazing staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Katya Yesenia Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was great, everything was great!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
The place is magical, everything bloomed and was clean, the staff is pleasant. There are animals and the breakfast is fresh and good. I will recommend that place
Stayed 1 night in Jul 2024