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Altura Hotel

3.0 star property
Hotel with free breakfast, near Poás Volcano National Park

Choose dates to view prices

Photo gallery for Altura Hotel

Studio | Iron/ironing board, free WiFi, bed sheets
Suite | Iron/ironing board, free WiFi, bed sheets
Suite | Iron/ironing board, free WiFi, bed sheets
Exterior
Interior
Altura Hotel offers a welcoming retreat steps from the city center. Guests enjoy a full breakfast, relax in the peaceful garden, and families love the playground. Everyone appreciates in-room WiFi and rejuvenating spa services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Futon

View all photos for Chalet, Jetted Tub

Chalet, Jetted Tub | Iron/ironing board, free WiFi, bed sheets

Chalet, Jetted Tub

Highlights

Free cribs/infant beds
Refrigerator
Bidet
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Free cribs/infant beds
Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Free cribs/infant beds
Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Panoramic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Refrigerator
Flat-screen TV
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 37 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Tent

Standard Tent | Iron/ironing board, free WiFi, bed sheets

Standard Tent

8.0 out of 10
Very good
(1 review)

Highlights

Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Tent

Family Tent | Iron/ironing board, free WiFi, bed sheets

Family Tent

Highlights

Refrigerator
Hair dryer
Private bathroom
Bidet
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Map
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela

What's nearby

  • Poás Volcano National Park - 2 min drive - 0.9 miles
  • Colinas del Poas - 11 min drive - 2.5 miles
  • Doka Estate - 18 min drive - 5.0 miles
  • Hacienda Alsacia - 23 min drive - 7.8 miles
  • La Paz Waterfall Gardens - 24 min drive - 10.2 miles

Getting around

  • Heredia Station - 51 min drive
  • Juan Santamaria Intl. Airport (SJO) - 55 min drive

Restaurants

  • ‪Hacienda Alsacia - ‬19 min drive
  • ‪Freddo Fresas - ‬7 min drive
  • ‪Fresas del Volcan - ‬7 min drive
  • ‪El Sabor de la Montaña - ‬6 min drive
  • ‪Restaurante Típico de Fraijanes - ‬8 min drive

About this property

Altura Hotel

Hotel near Poás Volcano National Park
At Altura Hotel, you can look forward to free full breakfast, a terrace, and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Tour/ticket assistance and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Altura Hotel include amenities such as free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • Refrigerators, coffee/tea makers, and heating

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Poas Volcano Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 500 reviews
Poas Volcano Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altura Hotel Poasito
Altura Hotel
Altura Poasito
Altura Hotel Hotel
Altura Hotel San Juan
Altura Hotel Hotel San Juan

Frequently asked questions

Is Altura Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altura Hotel?

Self parking is free at this property.

What time is check-in at Altura Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Altura Hotel?

Check-out is at 11 AM.

Where is Altura Hotel located?

Situated in San Juan, this hotel is 1 mi (1.6 km) from Poás Volcano National Park and within 6 mi (10 km) of Colinas del Poas and Poas Volcano. Corso Lechería and Hacienda Alsacia are also within 9 mi (15 km).

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Reviews

Altura Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 161 out of 255 reviews
Rating 8 - Good. 69 out of 255 reviews
Rating 6 - Okay. 10 out of 255 reviews
Rating 4 - Poor. 9 out of 255 reviews
Rating 2 - Terrible. 6 out of 255 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
My family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ☺️
Stayed 1 night in Mar 2024

10/10 Excellent

Seyed Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute gem nestled in the heart of Costa Rica’s stunning landscape! The breathtaking views, cozy accommodations, and impeccable hospitality create a perfect haven for relaxation and adventure. Every detail is thoughtfully designed, from the delicious breakfast to the charming decor, making the experience truly unforgettable. Highly recommend staying here for a memorable and serene getaway!
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most incredible stays we’ve ever had. The views, location, and scenery were breathtaking, and the room was both beautiful and practical. We stayed in the King Suite overlooking the valley, which also had a small rooftop area offering an even more stunning vantage point. From the suite, we could see donkeys and cows roaming below, which only added to the charm and natural beauty of the setting.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! I wish we would've had more time to enjoy the place and will definitely be back the next time we're in CR.
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff was very helpful. The breakfast was very good and the room comfortable. Would definitely stay here again. Thank you.
Stayed 2 nights in Jan 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing unique quiet peaceful- perfect!

Excellent location. Amazing views. Great staff and pets!! Most unique place I’ve ever stayed in. Absolutely loved it!! Very close to the volcano.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sigbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunset lodge

Amazing! The view was so good, just the perfect experience!
Stayed 1 night in Dec 2022

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an interesting place. We stayed in 10, over looking the whole San Jose valley. Quiet farm setting with a 2nd to none view. You are staying off the beaten path, in a rainforest, dress warm and for rain, even in the dry season. The breakfast was more than enough and coffee in the room. This place was amazing.
Stayed 2 nights in Feb 2023

2/10 Terrible

YVES

Disliked: Cleanliness, staff & service, property conditions & facilities
Zéro confort, bref and sofa good for garbage. Window dirty, dog barking during midnight, frigo was t connected when we arrive and the room was so hot and no screen in window to cool down without legging bugs in. Forget this place
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky setting. We had Unit 6, which was two-story for four people. First floor-all glass with curtains. Second floor appeared to be a converted shipping container. Which was fine and worked out; kind of like a 'tiny house'. We would have opened the windows, but there were no screens, and the smell from the horses next door was overpowering. The interior stairwell is metal (tough on bare feet) steep and not placed in the best location; getting out of the second floor bed could end in disaster if the hatch isn't closed. Otherwise, it was comfortable for our needs, quiet except for some late night voices and dogs barking. Breakfast was included and very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel with awesome views

We loved Altura Hotel! Perched on the mountains above San Jose, it had great views and was only 10 minutes from Poas Volcano National Park. Each unit was unique, creative and practical. We stayed in the Studio which reminds me of a tiny home. There were twin bunk beds, fridge, sink., and couch downstairs. Upstairs was a double bed, bathroom with shower. The ladder climb Upstairs was a little scary (it's quiteusteep and not good for little ones--our tween boys loved it) but there was a spiral staircase outside that'll get you upstairs and to the deck. Breakfast was included with our stay--typical Tico breakfast of coffee, tea, juice; eggs, rice with beans, plantains, and small slice of cheese.
Stayed 2 nights in Aug 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An eclectic assortment of accommodation buildings. Nice views over city valley and sunset, cow fields next door. We stayed in the standard room which is on the lower floor in the back 'normal' looking building. Most others are of other construction. Room had enough space including couch. No A/C since it's at about 7000ft elev and cools fast. Has a space heater. Wifi was very weak in room, but better in other areas like the overlook and office. Breakfast started at 7:30 and was quick since they start cooking yours as soon as you step in the door. I think everyone gets the same plate of eggs and other items.
Stayed 1 night in Jan 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a hippy vibe, lovely grounds, many nice plants. Small open lawn for kicking around a soccer ball. Gnomes all over. It was quite chilly, especially when the sun set. Breakfast: included, but we were only able to eat the fruit and juice/coffee. It started being served at 6:30, and our Poas volcano tour started at 7, so we had to leave before the eggs and other food were ready. It ended at 9am. Internet: spotty “Superior” Room: small for 5. There is a bed accessible by pull down attic stairs (that had a crack in it). It was quite hot up there during the day but it cooled off a lot at night. Our 14 year old slept up there. I wouldn’t want a younger child to go up the stairs and have open railing at the top. Our 11 year old slept on the couch (not a convertible). And, our 8 year old slept on the small bed. It has a refrigerator and kitchen sink. There is an interesting covered building with views of the valley below, a tree growing up through the roof, and more gnomes Overlook near the breakfast area is nice. Farm next door with many cows and a donkey. Three big dogs to pet and a friendly cat.
Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most spectacular location with awe-inspiring views. Photos from H Altura are on my smartphone lock screen and my laptop wallpaper. The fire pagoda was very nice to help keep the chill away. We were not expecting to be cool when visiting CR. I loved it. My wife, she had a little challenge to stay watm, the only reason I cannot give a full 5 star on every score. They had vegan breakfast for me, which was delicious. Front desk staff were very helpful, and we had many excursions based here.
Stayed 3 nights in Jul 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, the room was very clean, staff was friendly and welcoming!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto ♥️
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Altura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is unmatched- it's the perfect spot for anyone looking to unwind and soak in the natural beauty of Costa Rica. One of the standout features is the breakfast, freshly made and absolutely delicious! You can taste the care and quality in every bite, making mornings here a real treat. The hotel's cozy and inviting hangout spaces add to the charm, giving guests a relaxed atmosphere to enjoy good company, a great book, or simply the peace and quiet. The rooftop space was a fantastic spot to take in the views! While it only had one chair, it was still a lovely place to enjoy the fresh air and peaceful surroundings. A few more seating options would have made it even better, but the experience was wonderful overall. Whether you're seeking a quiet retreat or an adventurous getaway, Altura Hotel delivers on all fronts. The combination of breathtaking scenery, top-notch hospitality, and peaceful ambiance makes it a must-visit destination. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, cómodo y muy lindos paisajes.
Stayed 1 night in May 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel to visit Poas Volcano but the park was closed.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed a night kids loved it but was hard to get to.
Stayed 1 night in Apr 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Waking up in front of the forest was a mn amazing experience. We spent one day in the family tent and it was very confy except for the extra bed. I would recommend max 4 people. Breakfast was very good and in the master dome with incredible view. We also loved the firepit event in the evening when we had time to meet with others guests! Definetely worth to stay!
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Staff

We went to see the volcano, but it was closed. The staff were very nice and friendly, including offering alternative places to visit. The grounds were well kept and the views were grand. The rooms were nice and reasonably comfortable. One issue, which for some may be positive or negative is the rooster and mule making a racket at 4:00 in the morning. The hot/cold water was so finicky thst you ran the risk of being frozen or scalded. The breakfast was mediocre and the coffee was the worst we had in our two weeks in Costa Rica. It was a nice benefit of staying, but this is Costa Rica, great coffee is a must. I would recommend the Altura Hotel, especially due to the staff.
Stayed 2 nights in Mar 2025

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