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AC Hotel by Marriott San Jose Downtown

3.5 star property

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Lounge - AC Hotel by Marriott San Jose Downtown (San Jose)
Lounge - AC Hotel by Marriott San Jose Downtown (San Jose)
Front of property - evening/night - AC Hotel by Marriott San Jose Downtown (San Jose)
Lobby - AC Hotel by Marriott San Jose Downtown (San Jose)
Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing - AC Hotel by Marriott San Jose Downtown (San Jose)
Located close to San Pedro Square and SAP Center at San Jose, AC Hotel by Marriott San Jose Downtown provides a terrace, a firepit, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Hearing Accessible)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

Located in San Jose, AC Hotel by Marriott San Jose Downtown is in the city center. San Pedro Square is a notable landmark, and travelers looking to shop may want to visit Santana Row Shopping Center and Great Mall of the Bay Area. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Visit our San Jose travel guide
Map
350 West Santa Clara Street, San Jose, CA, 95113

What's nearby

  • City National Civic theater building close to downtown San Jose, south San Francisco bay area, California
    San Jose Civic Auditorium
    10 min walk - 0.5 miles
  • View of Silicon Valley at Dusk, San Jose, California, USA
    San Jose McEnery Convention Center
    11 min walk - 0.6 miles
  • CSU San Jose State University
    CSU San Jose State University
    13 min walk - 0.7 miles
  • San Pedro Square
    5 min walk - 0.3 miles
  • SAP Center at San Jose
    6 min walk - 0.4 miles

Getting around

  • San Fernando Station
    8 min walk
  • San Jose Diridon Station
    9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    9 min drive

Restaurants

  • Market Beer Company
    6 min walk
  • dr.ink
    5 min walk
  • Chipotle Mexican Grill
    4 min walk
  • The Pressroom
    3 min walk
  • Dr. Funk
    5 min walk

About this property

AC Hotel by Marriott San Jose Downtown

Hotel near San Pedro Square
Located close to SAP Center at San Jose and San Jose McEnery Convention Center, AC Hotel by Marriott San Jose Downtown provides a terrace, a firepit, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, coffee/tea in the lobby, and 1 meeting room
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 204 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with Netflix and cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

Frequently asked questions

Does AC Hotel by Marriott San Jose Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is AC Hotel by Marriott San Jose Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per day.

What time is check-in at AC Hotel by Marriott San Jose Downtown?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel by Marriott San Jose Downtown?

Check-out is at noon.

Where is AC Hotel by Marriott San Jose Downtown located?

Located in Downtown San Jose, this hotel is within a 10-minute walk of San Pedro Square, SAP Center at San Jose, and San Jose McEnery Convention Center. CSU San Jose State University and PayPal Park are also within 3 mi (5 km). San Fernando Station is 8 minutes by foot and Santa Clara Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel by Marriott San Jose Downtown Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Janneth Thanh Phuong

Liked: Cleanliness, staff & service, amenities
Clean room , staff were really welcoming.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to restaurants and sharks game.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff checking in!! The hotel room was nice and very clean and quiet! We enjoyed our stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Syann Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and people!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property/friendly staff/great location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff are very friendly. We would definitely stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, central location, great staff, clean and modern rooms, overall wonderful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was ok. Room was super clean, crisp bed sheets functional lay out and no carpet was a bonus. Excellent location for SAP events and felt safe walking around the area. Close to loads of restaurants and amenities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sheng

Liked: Cleanliness
Clean and friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff. Good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The walk to SAP Center was great, less than 8 minutes. No airport shuttle, but the bus from the airport into downtown San Jose is free from the airport which was nice. Lots of food choices in the area. The breakfast options in the hotel are expensive compared to other places I have stayed. Lyft was fairly reasonable and the drivers were great. The staff at the SAP were great, really good customer service.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby, elevator, hallways, and rooms appeared clean. Staff was nice. Pool was overflowing with water and it was not heated.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

rosa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff close to downtown
Stayed 1 night in Nov 2025
Verified

8/10 Good

Yulissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and modern, the parking was affordable but I wish that the bed was much more comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to the SAP center. Clean rooms and nice accomodations.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, walking distance to sap center and staff very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Octaviano

Liked: Cleanliness, property conditions & facilities
Everything was great yes the rooms were clean the staff was very nice I will definitely stay there again and really close to the sap center 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service great check-in. This place is amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tarumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the room clean and the room we stayed in was quiet. Will definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centrally locsted
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lilia

Room was clean the bartenders were excellent and reception
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful and in the center of downtown. The rooms are huge with great views. The pool and workout area is top notch. The bar was nice, however we didn't get to grab drinks since the bar was closed by 10pm. Also, there's no free breakfast which I was surprised by.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was super kind .. awesome customer service!! Highly recommend
Stayed 1 night in Nov 2025