Hotel Exelsior

3.0 star property
Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Exelsior

Standard Quadruple Room | 1 bedroom, free WiFi, bed sheets
Breakfast and lunch served, international cuisine
Standard Triple Room | Bathroom | Shower, free toiletries, towels
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

Junior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

Standard Triple Room

Highlights

LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

Quadruple Room Standard With Street View

  • Sleeps 4
  • 4 Twin Beds

Quadruple Suite Superior With Street View

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Double Room Standard With Air Conditioning

  • Sleeps 2
  • 1 Double Bed

Suite With Street View

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Triple Room Standard With Street View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture - 5 min walk - 0.3 miles
  • Colon Park - 5 min walk - 0.3 miles
  • Gobernación Norte de Santander - 6 min walk - 0.4 miles
  • Ventura Plaza Commercial Center - 8 min walk - 0.5 miles
  • General Santander Stadium - 11 min walk - 0.6 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

Hotel in the city center
Take advantage of free full breakfast, laundry facilities, and a restaurant at Hotel Exelsior. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, smoke-free premises, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Hotel Exelsior have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Exelsior pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet.

How much is parking at Hotel Exelsior?

Self parking is free at this property.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Exelsior?

Check-out is at 1:00 PM.

Where is Hotel Exelsior located?

Located in the heart of San José de Cúcuta, this hotel is within a 5-minute walk of San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 10 minutes.

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Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 140 reviews
Rating 8 - Good. 31 out of 140 reviews
Rating 6 - Okay. 18 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Very clean, excellent location , nice staff
Stayed 1 night in May 2025

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

Good
Stayed 1 night in Apr 2025

10/10

All ok
Stayed 1 night in Mar 2025

10/10

good
Stayed 1 night in Mar 2025

10/10

Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

siempre excelente
Stayed 1 night in Mar 2025

6/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Muy central y fácil de ir de un lugar a otro
Stayed 3 nights in Nov 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

10/10

Buen trato y receptividad la habitación limpia
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

10/10

Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
Stayed 3 nights in Aug 2024