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Atlantis Plaza Hotel

3.5 star property
Hotel with free breakfast, a quick walk to San Jose Cathedral

Choose dates to view prices

Photo gallery for Atlantis Plaza Hotel

Interior
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
Front of property
Food and drink
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar

Triple Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout drapes

Single Room Standard

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout drapes

Triple Room Standard

  • Sleeps 4
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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Interior detail

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About the neighborhood

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • San Jose Cathedral - 5 min walk - 0.3 miles
  • Gobernación Norte de Santander - 8 min walk - 0.5 miles
  • Cucuta Museum of Culture - 9 min walk - 0.5 miles
  • General Santander Stadium - 11 min walk - 0.6 miles
  • Ventura Plaza Commercial Center - 16 min walk - 0.9 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬7 min walk

About this property

Atlantis Plaza Hotel

Hotel near San Jose Cathedral
Located close to Gobernación Norte de Santander and Cucuta Museum of Culture, Atlantis Plaza Hotel provides free English breakfast, a coffee shop/cafe, and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, El Coral, offers lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Meeting rooms, an elevator, and a front-desk safe
Room features
All 61 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

Does Atlantis Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Atlantis Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantis Plaza Hotel?

Self parking is free at this property.

What time is check-in at Atlantis Plaza Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Atlantis Plaza Hotel?

Check-out is at 1 PM.

Where is Atlantis Plaza Hotel located?

Located in the heart of San José de Cúcuta, this hotel is within a 15-minute walk of San Jose Cathedral, Cucuta Museum of Culture, and Gobernación Norte de Santander. General Santander Stadium and Banco de la Republica Cultural Area are also within 1 mi (2 km).

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Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 84 reviews
Rating 8 - Good. 24 out of 84 reviews
Rating 6 - Okay. 14 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 9 out of 84 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

DEYSY

Good services
Stayed 1 night in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
100 % excelente servicio
Stayed 2 nights in May 2025

2/10 Terrible

JOHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021

10/10 Excellent

Argenis, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno para su ubicación.

Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Stayed 1 night in Sep 2021

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty staff is not friendly I won’t recommend to anyone
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

4/10 Poor

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo mas nunca

Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ramon esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Ciramarquez, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Rossy, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and with excellent attention of staff
Stayed 1 night in Sep 2019