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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and a rooftop terrace

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Aerial view
Garden
Interior
Basic Room | Minibar, in-room safe, desk, travel crib
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel crib

Superior Double Room

Highlights

Air conditioning
Heating
TV
Shower/tub combination
Hair dryer
Bidet
Private bathroom
Minibar
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, travel crib

Basic Room

Highlights

Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable/satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View | Minibar, in-room safe, desk, travel crib

Basic Room, Hill View

Highlights

Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable/satellite channels
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel crib

Comfort Double Room

Highlights

Air conditioning
Heating
TV
Shower/tub combination
Hair dryer
Bidet
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037

What's nearby

  • San Gimignano Communal Palace - 11 min walk - 0.6 miles
  • Piazza Duomo - 11 min walk - 0.6 miles
  • Torre Grossa - 11 min walk - 0.6 miles
  • Piazza della Cisterna - 11 min walk - 0.6 miles
  • Medieval Criminal and Torture Museum - 11 min walk - 0.6 miles

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Florence Airport, Peretola (FLR) - 53 min drive

Restaurants

  • ‪Bar La Cisterna - ‬12 min walk
  • ‪RiccaPizza - ‬10 min walk
  • ‪Bar Pasticceria Boboli - ‬10 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Ristorante Le Vecchie Mura - ‬12 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Upscale hotel in the historical district
At RELAIS SANTA CHIARA - TUSCANY CHARME, you can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace. Sip and savor at this hotel, which boasts winery tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, concierge services, and a 24-hour front desk
  • Tour/ticket assistance, a porter/bellhop, and luggage storage
Room features
All guestrooms at RELAIS SANTA CHIARA - TUSCANY CHARME have perks such as air conditioning, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 16-inch TVs with cable channels
  • Wardrobes/closets, travel cribs, and heating

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT052028A1UQA2FCVK

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is RELAIS SANTA CHIARA - TUSCANY CHARME pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at RELAIS SANTA CHIARA - TUSCANY CHARME?

Self parking is available for EUR 15 per night.

What time is check-in at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-out is at 10:00 AM.

Does RELAIS SANTA CHIARA - TUSCANY CHARME provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RELAIS SANTA CHIARA - TUSCANY CHARME located?

Situated in the historical district, this hotel is within a 15-minute walk of Historical Torture Museum, Museum San Gimignano 1300, and Casa e Torre Campatelli. San Gimignano Pro Loco Association and Torre Grossa are also within 15 minutes.

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RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 368 reviews
Rating 8 - Good. 132 out of 368 reviews
Rating 6 - Okay. 41 out of 368 reviews
Rating 4 - Poor. 14 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10

Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10

The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

10/10

Great location to get into historical Center.
Stayed 1 night in Oct 2024

8/10

VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

10/10

Very clean and nice
Stayed 1 night in Nov 2024

10/10

Lovely little place
Stayed 1 night in Oct 2023

10/10

Nice hotel
Stayed 1 night in Jul 2022

10/10

Great location, great swimming pool, great service, good size rooms with king size beds and private parking. Highly recommend this hotel.
Stayed 2 nights in Jun 2022

10/10

I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

8/10

The location is great, very close to the centre. Breakfast superb! Rooms clean, nice garden
Stayed 1 night in Nov 2023

10/10

We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Stayed 4 nights in Oct 2023

6/10

very old hotel
Stayed 1 night in Sep 2023

10/10

One of the best experience I ever had in Tuscany. Everything is just fine. Hope to come back one day!
Stayed 1 night in Apr 2024

10/10

Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable. I had a room with a balcony and it was amazing to watch the sunrise and sunset from there. The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from. My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡. 2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Stayed 2 nights in Nov 2024

8/10

Thoroughly enjoyed our stay here. Great location as only 10 mins walk from San Gimignano centre. The staff are first class, very helpful and professional.
Stayed 2 nights in Sep 2022

8/10

Property is a bit outdated. Location is great.
Stayed 2 nights in Jul 2022

10/10

Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.
Stayed 1 night in Jul 2023

10/10

Lovely hotel, beautiful location. Had to leave the car off site on a road, which had to be moved before 8am the next day a no choice but an early wake up.
Stayed 1 night in Sep 2022

10/10

Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Stayed 1 night in Sep 2022

6/10

Room too small
Stayed 1 night in Apr 2024

6/10

It was a bit like the 70's show. Lots of do and don't, most don't actually. "Do not ride elevator without facemask" The hotel forgot to keep up to date
Stayed 2 nights in Jun 2024

6/10

Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Stayed 1 night in Sep 2023

6/10

Front desk not very friendly We had a car to park instead of offering to us to park and pay They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes, Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel Last names Martinez Acosta And Perez At the end our car fit perfectly in the spa that she told us we could not park there bc of the size Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean This was the only disappointment so far all the other places have been GREAT Thank you
Stayed 2 nights in Sep 2022

8/10

Magnifique vue. Chambre extremement petite. Tres bien. Services extras
Stayed 1 night in Oct 2024