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La Cisterna

Property class: 3

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Photo gallery for La Cisterna

A historic square with a central fountain, surrounded by stone buildings with arched windows and a prominent tower. - La Cisterna (San Gimignano)
A table set for dining with a view of a vineyard. - La Cisterna (San Gimignano)
A lobby with a reception desk, a staircase, and seating areas. - La Cisterna (San Gimignano)
A historic square with stone buildings, a central fountain, and a tower. - La Cisterna (San Gimignano)
A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view. - La Cisterna (San Gimignano)
Located close to Collegiate Church of Santa Maria Assunta and Torre Grossa, La Cisterna provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Regional cuisine restaurant, Le Terrazze, offers breakfast, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi and a bar are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room (senza vista)

A bathroom with a shower, toilet, and sink.

Double Room (senza vista)

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for single room no view

A bedroom with a bed, a desk, a chair, and a chandelier.

single room no view

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Quadruple Room

A hotel room with two beds, a TV, a desk with a lamp, and a window with curtains.

Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for single room valley view and balcony

A bedroom with a bed, dresser, mirror, and a television on the wall.

single room valley view and balcony

  • Valley view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room, Balcony

A modern hotel room with a wooden headboard, a large bed with a red and grey bedspread, two bedside lamps, a desk with a lamp, a mirror, and a view of the outdoors through a balcony.

Double Room, Balcony

10.0 out of 10
Exceptional
(12 reviews)
  • Valley view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room square view with balcony

A hotel room with a large bed, a view of a historic building, and a wall with a quote.

double room square view with balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room valley view with shared terrace

A hotel room with a bed, a desk with a vase of flowers, a chair, a bedside table, a lamp, and a view of the outdoors through a door.

double room valley view with shared terrace

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room square view

A hotel room with a bed, a chair, a window with a view of a building, and a radiator.

double room square view

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room valley view

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

double room valley view

9.4 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in San Gimignano, La Cisterna is in the city center. Collegiate Church of Santa Maria Assunta and San Gimignano Communal Palace are cultural highlights, and some of the area's notable landmarks include Torre Grossa and Piazza Duomo. Casa e Torre Campatelli is another place to visit that comes recommended. Be sure not to miss outdoor adventures like hiking/biking trails, ecotours, and hunting, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our San Gimignano travel guide
Map
Piazza Della Cisterna 23, San Gimignano, SI, 53037

What's nearby

  • A historic square with a prominent tower, stone buildings, outdoor seating, and people walking.
    Piazza della Cisterna
    1 min walk - 0.0 miles
  • A historic stone building with a tall tower and arched windows.
    Piazza Duomo
    2 min walk - 0.1 miles
  • A historic town with medieval towers and terraced vineyards.
    San Gimignano Communal Palace
    2 min walk - 0.1 miles
  • Medieval Criminal and Torture Museum
    1 min walk - 0.1 miles
  • Torre Grossa
    2 min walk - 0.1 miles

Getting around

  • Granaiolo Station
    29 min drive
  • Florence Airport, Peretola (FLR)
    72 min drive

Restaurants

  • Riccapizza
    3 min walk
  • Bistrot Magnino
    5 min walk
  • Pasticceria Armando & Marcella
    3 min walk
  • Gelateria dell'Olmo
    1 min walk
  • Gustavo - Bar Enoteca
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Terrazze

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11 AM
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is La Cisterna pet-friendly?

Yes, La Cisterna allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at La Cisterna?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at La Cisterna?

Check-out is at 11 AM. Late check-out is available for EUR 50.

Where is La Cisterna located?

Located in San Gimignano City Centre, this hotel is steps from Collegiate Church of Santa Maria Assunta, Casa e Torre Campatelli, and Torre Grossa. San Gimignano Communal Palace and Piazza Duomo are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Cisterna Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 418 out of 674 reviews
Rating 8 - Good. 205 out of 674 reviews
Rating 6 - Okay. 38 out of 674 reviews
Rating 4 - Poor. 8 out of 674 reviews
Rating 2 - Terrible. 5 out of 674 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely friendly hotel. Fantastically central for exploration the beautiful town. Comfortable and quiet room and a nice breakfast with a fantastic view from the terrace. Highly recommended!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! Our visit was a return trip,as we traveled with our kids high school in 2014, knowing some day we would return. Beautiful city, so happy we were able to revisit, was a perfect location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & staff at the desk was helpful with eating choices & travel options to other communities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. We had a balcony room with the best view we have experienced our entire time in Italy. I would highly recommend this hotel and the balcony room.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay stay for one night. Clean and a comfortable bed.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! The location couldn't have been better. San Gimignano is a walled city, with parking lots outside the city. Our location was an easy walk to the lots, and a very easy stroll throughout the city. The room was comfortable and had an amazing view from the terrace in the back. The staff were so helpful to us and it was appreciated since we were on our first trip to Italy.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the perfect location. The view from our balcony was amazing. Very friendly staff too.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and fantastic hotel. Private balcony room was amazing. Location of the hotel was perfect. Had Italian charm but with all the modern conveniences. Staff was very helpful. One of the main highlights of our honeymoon stay! THANK YOU. We will return!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was PERFECT! The whole package from breakfast, dinner, rooms, area, just like a dream. Exceptional I would say. I know I am coming back to this hotel. Thank you for the perfect stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful for family.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
This was the best hotel. The nicest people, great rooms with great views, and a wonderful breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and comfortable, the dinner we had at the hotel restaurant was delicious and the view from our balcony was amazing. I would absolutely recommend staying there.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Everything about this hotel was excellent. Great location, beautiful room and excellent breakfast. the view from the balcony was nothing short of breathtaking!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Gimignano…property was centrally located to restaurants, shopping and site seeing excursions.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and reception was very friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with valley view. Wow! Amazing balcony especially at night when the sun set and there was a breeze. The front desk staff were extremely friendly and helpful. We tried to drive to the hotel but gave up. Park inP2. It’s about a 10 minute walk uphill from there but once there you are in the center of it all. Both location wise but height wise. You’re at the top of the town. Plenty of restaurants, bars, and shops. Highly recommend.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location and the view! The breakfast was fantastic!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel and room are good for one or two nice day. Balcony room had a nice view.. My only negative and caution is regarding the on-site restaurant. Although, in it by itself, it could be considered a decent restaurant, but considering all the really excellent restaurants around it’s quite subpar for this town. With a group of 11 persons that have been traveling in Italy for a week the l general consensus was that the restaurant was OK, but nothing memorable or exceptional. And that situations could be normally fine, but the problem is that eating the Cisterna restaurant results in missing out on an excellent meal at one of a dozen restaurants within five minute walk. In summary, a stay at the hotel is nice but I would avoid the restaurant unless you just need to fill your stomach quickly
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic place with a great view
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable with modern en suite facilities. We had an amazing view of the valley from our room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great landscapes
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was just perfect.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was spectacular. All other accommodations were great!
Stayed 1 night in Oct 2025