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B&B Palazzo Tortoli

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Photo gallery for B&B Palazzo Tortoli

A view from a window overlooking a rural landscape with fields and a distant mountain range. - B&B Palazzo Tortoli (San Gimignano)
A kitchen with a large island, a dining area with a table and chairs, and a view through arched windows. - B&B Palazzo Tortoli (San Gimignano)
A traditional room with a large bed, a wooden desk, and a stone wall. - B&B Palazzo Tortoli (San Gimignano)
A cozy room with a stone fireplace, a round table with chairs, and a colorful striped sofa. - B&B Palazzo Tortoli (San Gimignano)
A brick building with arched windows and a balcony. - B&B Palazzo Tortoli (San Gimignano)
B&B Palazzo Tortoli provides a coffee shop/cafe and more. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Romantic Double Room, 1 Bedroom, Non Smoking

A traditional room with a large bed, a wooden desk, and a stone wall.

Romantic Double Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Romantic Apartment, 2 Bedrooms

A kitchen with a large island, a dining area with a table and chairs, and a view through arched windows.

Romantic Apartment, 2 Bedrooms

  • Hill view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms

A terrace with wicker chairs and an umbrella, overlooking a scenic landscape.

Panoramic Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the neighborhood

Located in San Gimignano, B&B Palazzo Tortoli is in the city center. Sovestro in Poggio Winery and Fattoria San Donato are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rocca of Montestaffoli and Alta Val d'Elsa River Park. The SottoVico Garden and Chianti Observatory are also worth visiting. Visit our San Gimignano travel guide
View more Town Houses in San Gimignano
Map
Piazza Della Cisterna 22, San Gimignano, SI, 53037

What's nearby

  • A historic square with a prominent tower, stone buildings, outdoor seating, and people walking.
    Piazza della Cisterna
    1 min walk - 0.0 miles
  • A historic stone building with a tall tower and arched windows.
    Piazza Duomo
    2 min walk - 0.1 miles
  • A historic town with medieval towers and terraced vineyards.
    San Gimignano Communal Palace
    2 min walk - 0.1 miles
  • Medieval Criminal and Torture Museum
    1 min walk - 0.1 miles
  • Vernaccia di San Gimignano Wine Museum
    2 min walk - 0.1 miles

Getting around

  • Poggibonsi-San Gimignano Station
    26 min drive
  • Florence Airport, Peretola (FLR)
    72 min drive

Restaurants

  • Riccapizza
    3 min walk
  • Bistrot Magnino
    5 min walk
  • Pasticceria Armando & Marcella
    3 min walk
  • Gelateria dell'Olmo
    1 min walk
  • Gustavo - Bar Enoteca
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room full-sized refrigerator/freezer

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer

More

  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 6:30 PM and 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Via Vecchia 66]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 145.00 per room (one-way)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 30 for check-in between 6:30 PM and 9:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Property Registration Number IT052028B4W5ECMNCN

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is B&B Palazzo Tortoli pet-friendly?

Yes, B&B Palazzo Tortoli allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at B&B Palazzo Tortoli?

Check-in start time: 2 PM; Check-in end time: 6:30 PM. Late check-in is available from 6:30 PM– 9:30 PM for a fee of EUR 30.

What time is check-out at B&B Palazzo Tortoli?

Check-out is at 10 AM.

Does B&B Palazzo Tortoli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145.00 per room applies.

Where is B&B Palazzo Tortoli located?

Located in San Gimignano City Centre, this affittacamere is steps from Piazza della Cisterna, Galleria Continua, and Casa e Torre Campatelli. Museo Civico and Torre Rognosa are just steps away.

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Reviews

B&B Palazzo Tortoli Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 46 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience staying within the walls! Our room was spacious, clean and comfortable. Filled with so much charm. Breakfast was perfect. We rented a car and were given permission to drive into the town to get our bags into the room. Parking was easy to find outside the walls and the walk back to the room was 5-8 minutes.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room in a historic palazzo. Room was clean although amenities were basic. En-suite was very small. Staff were really helpful and breakfasts were good. Property is situated in the central piazza, which meant all of the cities attractions were within easy walking distance.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great B&B its right in the heart of the town. The rooms are very clean and have historical character. The staff are so friendly and helpful.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could’ve stayed a few more days! Great Host and location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
San Gimiagno is fantastic and our rooms were in an excellent location. Secure safe and historic. Wonderful.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel quaint town with plenty to see. Very helpful staff, nice delicious breakfast. We had a lovely time. The beds and pillows are very firm which takes getting used to but overall we were very impressed.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and beautiful room with appropriate, functional antique furniture.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating and welcoming staff. Prompt response, when asked.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we needed. The view from the window was spectacular. It was a bonus to have breakfast included. The location was perfect for exploring the town. We hope to return and highly recommend the apartment to family and friends.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spartan

Arrived early, but clearly not very welcome and no possibility of early checkin. I had called both contact numbers to discuss checkin time but no reply and no opportunity to leave a message. We found the host sharp and business like. The room is up a lot of stairs and very spartan, no tea or coffee making facilities and plastic cups for water. It was noisy from guests above regularly moving furniture across solid floor at night and early morning. Unfortunately we had to leave before breakfast (only available after 8:30), so cannot comment on it. The toilet was difficult to flush and the seat was damaged and unsightly. A rather incongruous portable air-con unit spoils the authentic look of the room. The location was great, and the room has a great view of the Tuscan countryside, but wouldn't suit anyone with significant luggage.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of town overlooking a plaza (other rooms overlook the valley). Multiple museums, and dining and shopping options within very easy walking distance. The town and surroundings are beautiful.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has no receptionist 24/7. I have to pay 35 euro just call this owner to check us in. Very rude too. You have to carry all your bags from the parking lot. Parking is way too far from that place. Breakfast not good too. I won’t recommended this place. Nothing but negative!!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
What a great location
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff/owners, the property and San Gimignano
Stayed 13 nights in Jul 2022
Verified review

10/10 Excellent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not family or vacation friendly. This is for a local tourist that’s traveling with a backpack. There are about 80 stairs to get to your room, so take that into consideration for every time you have to go back to your room. There is also no air conditioning and the owner told us just keep your windows open. That was also not doable with the noise outside and all the birds that would fly inside bc there are no curtains or nets on windows. We went in may-June and it was cool outside but very very hot in the room so I can’t imagine staying here when hot outside. There is also parking but about a mile away and all uphill to go to this hotel. It was torture staying here with kids and when we asked to change room the person in charge was very rude.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Authentic

San Gimignano is beautiful and we are so glad we stayed here as the room is right in the historic city. We were lucky as our room was only up about 8 stairs (other rooms were another flight up). We didn’t read the check in procedures which require you to notify the owner 24 hours in advance. We just showed up and called the contact. Lucky for us he was on site to check in other guests. He was able to meet us at the public parking lot and we followed him with our car into the historic center in order to drop our bags. We then had to return the car to the parking lot and paid about 15 euros to leave our car over night. The room was authentic and beautiful but we didn’t have any glasses or a full roll of toilet paper (and ran out!). It may have been because they didn’t really expect us as we just showed up. Our host was incredibly kind.
View from our window.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Escolha perfeita para quem vai desbravar a Toscana e quer experimentar um pouco do estilo medieval do local. Foi tudo perfeito, recepção, café da manhã e quarto. Certamente voltarei e escolheria o mesmo local para me hospedar.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quarto amplo e impecável e equipe gentil.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ottima posizione. Stanza, servizi ed accoglienza nella norma.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación es preciosa, justo en el centro de San Gimigiano, con una vista hermosa, muy bonita y limpia la habitación
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amables pero el baño era muy pequeño. No era cómodo.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulitissima e colazione fantastica
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Mitt på torget

Mitt i smeten med bästa läget. Bra kommunikation med värden. Lite hård säng och ingen bra AC. Annars ett trevligt boende i historiska miljöer med trevlig frukost.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne und historische Unterkunft mitten in San Gimignano. Zentraler geht es nicht. Super netter Vermieter. Wir haben bei ihm kostenfrei geparkt und er hat uns bis vor die Tür gefahren und dort wieder abgeholt. Sehr empfehlenswert!!!
Stayed 1 night in Apr 2023