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Touchstone Hotel - City Center

2.5 star property
Hotel with a 24-hour front desk, a quick walk to Union Square

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | 1 bedroom, individually decorated, individually furnished
Point of interest
Point of interest
Point of interest
Daily continental breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | 1 bedroom, individually decorated, individually furnished

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Designer toiletries
Hair dryer
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Solo Room

Compact Solo Room | 1 bedroom, individually decorated, individually furnished

Compact Solo Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Designer toiletries
Hair dryer
Wardrobe or closet
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, individually decorated, individually furnished

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Designer toiletries
Private bathroom
Shower/tub combination
Hair dryer
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, individually decorated, individually furnished

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, individually decorated, individually furnished

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Wardrobe or closet
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
480 Geary St, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Pier 39 - 4 min drive - 2.0 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pinecrest Diner - ‬3 min walk
  • ‪The Halal Guys - ‬3 min walk
  • ‪Cafe Mason - ‬4 min walk
  • ‪Redwood Room - ‬1 min walk
  • ‪Cocobang - ‬1 min walk

About this property

Touchstone Hotel - City Center

Hotel near Union Square
Located close to Moscone Convention Center and Lombard Street, Touchstone Hotel - City Center has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk, a water dispenser, and smoke-free premises
  • An elevator and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • Wardrobes/closets and heating

Languages

English, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to midnight; USD 40 per night; discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18 to 45 for adults, and USD 18 to 45 for children
  • Nearby parking fee: USD 40 per night (545 ft away; open 6:00 AM to midnight)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Frequently asked questions

Is Touchstone Hotel - City Center pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Touchstone Hotel - City Center?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Touchstone Hotel - City Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Touchstone Hotel - City Center located?

Located in Union Square, this hotel is within 1 mi (2 km) of Union Square and Moscone Convention Center. Lombard Street and Oracle Park are also within 2 mi (3 km). Powell St & Geary Blvd Stop and Powell St & Post St Stop are within a 5-minute walk.

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Touchstone Hotel - City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 233 out of 479 reviews
Rating 8 - Good. 128 out of 479 reviews
Rating 6 - Okay. 62 out of 479 reviews
Rating 4 - Poor. 30 out of 479 reviews
Rating 2 - Terrible. 26 out of 479 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Overall a pretty good place to stay for a weekend trip.
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for all entertainment and shopping and the bart perfect location. I will definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Convenient walking distance from Union Square and Muni.
Stayed 2 nights in May 2025

10/10 Excellent

Ahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, especially lady at front desk during day shift!
Stayed 6 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the value and amazing staff, especially Julieta! The diner was nice too!
Stayed 2 nights in Mar 2025

8/10 Good

nabeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
I forgot her name but the lady in the front was soo nice will definitely be back because Of her
Stayed 3 nights in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Unreal price. Highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Jason

Liked: Cleanliness
Great spot for a solo traveler spending a few nights in the city. Great location with a lot within walking distance
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness
Great location across the street from the Curran Theater and just a couple blocks from Union Square. Friendly staff. The room was on the small side when compared to major chains, but clean and efficient. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Hongyu

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff there, very friendly
Stayed 2 nights in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot! Would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

MUSTAFA

Liked: Cleanliness, staff & service
The major problem with that hotel is it does not have a lobby.
Stayed 4 nights in Jun 2025

4/10 Poor

Theodoros

Disliked: Cleanliness, amenities, property conditions & facilities
Affordable hotel near the city center. Room was quite small and furniture looked tired. The hotel common space was old and dirty. Beware that it is located very close to the Tenderloin district and caution is warranted a night.
Stayed 4 nights in May 2025

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and helpful. The room is small but that is expected and it was more than enough for having a place to rest, wash up, keep my things while exploring SF. They also have a back room that's locked to store luggage and even a rental bike I had. There's a diner attached with a discount for hotel guests with pretty decent options. Everything was clean and well kept. I would return in future trips to SF.
Stayed 3 nights in May 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good centrally located hotel 2 blocks from transit and street cars. No frills (microwave, fridge in room)but clean and comfortable and couldn't beat the price!
Stayed 5 nights in Mar 2025

8/10 Good

Lauren

Front desk staff is very nice and friendly. There is an odd smell in the hallways of the hotel, but wasn’t as noticeable in the room itself. There isn’t air conditioning in the room, but wasn’t a problem for me in May. A basic hotel without any frills, but a good deal for San Fran.
Stayed 6 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and very well located

The location is superb and you can walk to many of the attractions. The staffs are incredibly helpful and friendly. While the room is a bit small, it is comfortable and quiet. I enjoyed my stay and had very restful sleep during my two nights stay in the hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Mel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. The property is older with loud plumbing and thin walls. Bath wouldn't plug and the showerakes a clunky sound when you use the cold water. The bed was like sleeping on a table with pancakes for pillows. Staff did get me a normal pillow.
Stayed 3 nights in May 2025

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was
Stayed 1 night in Jan 2025

8/10 Good

Kyaw

Liked: Staff & service
I like more
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay 😊 Juliet was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff , they were amazing.
Stayed 3 nights in Sep 2024