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Overview of The Westin St. Francis San Francisco on Union Square

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSan Francisco Museum of Modern Art11 min walk
    Popular Location555 California Street11 min walk
    Popular LocationMoscone Convention Center12 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Book online or call:

1-800-675-4318

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About this area

San Francisco

Located near the beach, The Westin St. Francis San Francisco on Union Square is in San Francisco's Downtown San Francisco neighborhood, an area with great shopping. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Westfield San Francisco Centre and Ghirardelli Square. Exploratorium and Pier 39 are not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 11 min walk
  • 555 California Street - 11 min walk
  • Moscone Convention Center - 12 min walk
  • Oracle Park - 8 min drive
  • Lombard Street - 9 min drive

Getting around

  • Powell St & Geary Blvd Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • AirportSan Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • Caruso's – Coffee shop with a bar offering American cuisine. Serves breakfast, lunch, dinner, and light fare daily.

About this property

The Westin St. Francis San Francisco on Union Square

A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. All 1195 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with cable channels. Netflix, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking: USD 68 per day
  • Electric car charging station

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 10-45 for adults and USD 5-15 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Spanish

Business services

  • 36 meeting rooms
  • Conference space (3240 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
1 per room (up to 40 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 45 for adults, USD 5 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 68 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
4.3
Excellent
5 - Excellent
1,344
4 - Good
580
3 - Okay
195
2 - Poor
117
1 - Terrible
78

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. All very good, thanks so mach. I"ll come back.
Stayed 1 night in Nov 2020

2/5 Poor

Traveled with group
Sad face IconDisliked: Cleanliness, amenities
It was very disappointing that everything except the check in counter was closed. You cannot enter through the main lobby and the valet had one person working. The rooms were newish but nothing special. I wish they made it more clear that that literally everything is closed. No bell service, no dine in, and no restaurants open in the hotel. The location is great and I’m sure the hotel was a lot better pre covid but there are hotels that are better and ones who have more amenities open.
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. From the time we checked in to the time we checked out. The front desk personnel were always great. So accommodating. Our view of the Union Square skyline was great. The beds were so comfy. Loved it all. We will definitely be back.
Stayed 2 nights in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
The room we were in had the filthiest air filter in the ceiling which makes us wonder about the air quality during covid and how the hotel is keeping us healthy and safe. The lack of services was hard to get past but understand the reason. Queen beds would be an upgrade worth implementing instead of double beds. and a fan for the bathroom would be helpful Hope to return when your hotel can be fully functioning Otherwise our stay was very nice, you have a beautiful property.
Stayed 3 nights in Oct 2020

2/5 Poor

Traveled with pets, Traveled with family
Long wait for checkin. Understaffed T the front desks. unhelpful valet.
Stayed 1 night in Sep 2020