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The Phoenix Hotel

Property class: 3

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Photo gallery for The Phoenix Hotel

A bar area with a wooden ceiling, a bar counter, and multiple bar stools. - The Phoenix Hotel (San Francisco)
A cozy library with bookshelves, a sofa, and a bar area. - The Phoenix Hotel (San Francisco)
A hotel with a pool, numbered rooms, and lounge chairs. - The Phoenix Hotel (San Francisco)
A fire feature in a planter, outdoor seating area, and a building with red accents in the background. - The Phoenix Hotel (San Francisco)
A leather sofa with two cushions, a wooden coffee table, and a view of a balcony with plants. - The Phoenix Hotel (San Francisco)
Close to Bill Graham Civic Auditorium and Union Square, The Phoenix Hotel provides dry cleaning/laundry services, a snack bar/deli, and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for King - ADA

A hotel room with a bed, a nightstand, a lamp, a chair, and a poster on the wall.

King - ADA

  • Sleeps 3
  • 1 King Bed

View all photos for Poolside King

A hotel room with a bed, a chair, a pool, and a balcony with plants.

Poolside King

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed

A hotel room with a bed, a nightstand, a lamp, a chair, and a poster on the wall.

King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Two Queen Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Poolside Two Queen Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Two Queen Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Poolside King Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, The Phoenix Hotel is near a metro station. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bill Graham Civic Auditorium and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • A trolley on a street with buildings and a tall building in the distance.
    Van Ness Avenue
    3 min walk - 0.2 miles
  • A cityscape with a prominent historical building with a dome, surrounded by modern skyscrapers and a clear sky.
    San Francisco City Hall
    6 min walk - 0.4 miles
  • Great American Music Hall
    3 min walk - 0.2 miles
  • Bill Graham Civic Auditorium
    6 min walk - 0.4 miles
  • Warfield Theatre
    8 min walk - 0.5 miles

Getting around

  • San Francisco Station
    4 min drive
  • Market St & Larkin St Stop
    9 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Saigon Sandwich
    1 min walk
  • Onsen
    3 min walk
  • Sungho
    3 min walk
  • Philz Coffee
    3 min walk
  • Hải Ký Mì Gia
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 28.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1956
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

  • Self parking fee: USD 28.50 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 28.50 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Moscone Convention Center and Union Square are also within 1 mi (2 km). Market St & Larkin St Stop is 9 minutes by foot and Market St & Hyde St Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 686 out of 1013 reviews
Rating 8 - Good. 176 out of 1013 reviews
Rating 6 - Okay. 71 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 43 out of 1013 reviews

Reviews

Verified review

8/10 Good

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay; it felt safe and comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and helpful staff, but wish it was closer to many other landmarks and museums, overall a good experience
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Funky old hotel. The pool was great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at the Phoenix for 30+ years. Parking is easy, and the bed was super comfortable. The staff is always so pleasant, unpretentious, and rock-and-roll. PLEASE STAY OPEN!!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and cute. Front desk was extremely helpful and friendly. Parking affordable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay in SF, especially after a concert. Staff is always friendly and helpful, and the beds / pillows are just right for a good night’s sleep.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kassi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was something like I’ve never stayed at. It was so cool the ambience walking from the check-in office to our room was so cool. The gentleman who helped us check-in, gave us some ideas of where to go he mentioned a place down the road called black cat, was an easy walk to multiple places nearby. Was a good experience.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Good as It gets for the area and price. Nice pool. Convenient parking. There is a lot of homeless in the area but they don't seem to be bad people. just minding their own business. I was never asked for any money walking down the streets.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always come back to The Phoenix when I come to sf. Not only is the staff amazing but the property has a personality of its own! My favorite place for group trips. During this trip we had 3 rooms in total and the staff put them close together without me even asking. On a separate occasion, I stayed during a sundaze day party and it was so much fun!! The parking is easily accessible and the staff is amazing and friendly! LONG LIVE THE PHOENIX 🐦‍🔥
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Daulton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was clean for the most part but you could see its age which could use some updating. We didnt use the pool but it looked nice. The bar/restaurant/record room were closed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very convenient location to Civic Center. Staff very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and welcoming
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean hotel with secure parking ... would not hesitate to return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, more than reasonable rates,, beautiful grounds, terrific pool, very average room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeffrey

Liked: Staff & service, amenities
Nice location. Room could be better stocked with towels and essentials.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Savannah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The some of lights in our room didn’t work, we told the staff the first night and they said they would look at it. Lights were never fixed and the staff never followed up. Two of the towels had black stains on them. The connected bar and restaurant are closed but that was not communicated. Bed was nice, rate was reasonable, staff was friendly
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad this iconic spot is still open. The Phoenix Hotel and all their staff deserve every single good thing in the world happen to them. The TV in the room didn’t work but honestly I don’t even care cause this place just makes you feel at home.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

EMEL ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and kind
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Doylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recently sold and under new owners. It was like taking a walk back to the 50's -70's..it was frequented by rock and roll bands. It shows alot of history. The beds are very comfortable and the room was clean and smelled good. Even though it is located on a busy street it was quite.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful pool, clean rooms. Perfect sf oasis.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room were spacious and clean, a beautiful pool. Great location and friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing stay at the Phoenix Hotel this weekend! As someone who was born and raised in San Francisco, I can’t believe I never knew about this hidden gem. I’ve definitely been missing out! The atmosphere was incredible — such a fun, unique, and welcoming vibe from the moment I walked in. The front desk staff was so friendly and helpful, especially Declan (I believe that was his name). He was super down to earth, had great energy, and provided amazing customer service that made the experience even better. The room was great, clean, and comfortable. Overall, I absolutely loved my stay and will definitely be coming back. Highly recommend!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great but the restaurant and bar were closed unfortunately. Luckily we had some champagne we brought but no glasses were able to be provided. If the restaurant or bar was open 10/10
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what really make this place. They are amazing.
Stayed 3 nights in Mar 2026