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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, 7-minute walk to Bill Graham Civic Auditorium

Choose dates to view prices

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Exterior
Bar (on property)
Interior
The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Designer toiletries
Bathrobes
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Union Square - 15 min walk - 0.8 miles
  • Moscone Convention Center - 4 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.4 miles
  • Oracle Park - 5 min drive - 1.8 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel near Bill Graham Civic Auditorium
Located close to Union Square and Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and outdoor furniture
  • Tour/ticket assistance, luggage storage, and ATM/banking services
  • A front-desk safe, a 24-hour front desk, and a vending machine
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Union Square and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

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Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

6.4

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 667 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel for our trips to the City
Stayed 1 night in Jun 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivany

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jimy

Liked: Cleanliness, amenities, property conditions & facilities
The best—highly recommend. The rooms are excellent, and the pool scene is perfect. Stay here before it closes.
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELE

Liked: Cleanliness, amenities, property conditions & facilities
Great room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix rocks

Perfect stay, incredible location, such a great vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
10/10 stay, would definitely come back. Consistent, professional and a good time.
Stayed 6 nights in May 2025

8/10 Good

katie

Liked: Cleanliness, staff & service, property conditions & facilities
The phoenix hotel is super cute, the staff was friendly and the room was clean. It was unusually hot in San Fran during our stay and theres no air conditioning in the rooms so we had to leave our door open for awhile to make the room comfortable. Otherwise 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and liked that you had to be buzzed in. Neighborhood not so great but it sf. Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Hunter Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this property. The staff was amazing and very attentive.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic, staff was very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming, Orlando was super helpful and friendly. The property was clean and the room was nice. Plenty of pillows and the bed was comfortable!
Stayed 1 night in Apr 2025

8/10 Good

Ben

Liked: Staff & service, amenities
The area around it was very very very unsafe
Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely oasis in the middle of SF. Can’t miss the heated pool!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Revie

It is a very cool, funky little motel, with a beautiful pool and patio and a very nice and friendly staff. But it is smack in the middle of the Tenderloin so that is to be taken into account But I enjoyed my two nights there very much.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ❤️ The bar has great food and drinks, the rooms are always clean and spacious. This will be your favorite in SF!
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable rooms. Free coffee in lobby. Good WiFi, but it blocks VPN.
Stayed 4 nights in Jan 2025

10/10 Excellent

matthew

Great spot in the middle of the city, walking distance to great bars and restaurants. Pool was the perfect temperature. I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED the Phoenix! Awesome staff, fun themed hotel. It’s an oasis in the center of SF. I’d love to stay there again! Full of personality and character.
Stayed 1 night in Oct 2024

4/10 Poor

Shane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If the rooms were updated with new windows and a cooling system, the stay would have been much better. Instead, we had to crank open all of the louvre windows for any kind of cooling. We sweat the whole night using just a sheet, and we got zero sleep from windows being open.
Stayed 1 night in Jul 2025

10/10 Excellent

trinity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place! The only problem was the location and the surrounding area but once your in the hotel premises it feels very safe.
Stayed 1 night in Jun 2024

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