Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium

Choose dates to view prices

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Exterior
Interior
Bar (on property)
Exterior
The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Breakfast served, American cuisine

Hilton San Francisco Airport Bayfront

Burlingame
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 2,520 reviews
Hilton San Francisco Airport Bayfront

About the neighborhood

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Union Square - 15 min walk - 0.8 miles
  • Moscone Convention Center - 3 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.4 miles
  • Oracle Park - 4 min drive - 1.8 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk
  • ‪Shovels Bar - ‬2 min walk

About this property

The Phoenix Hotel

Hotel near Bill Graham Civic Auditorium
Located close to Union Square and Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A vending machine, luggage storage, and a 24-hour front desk
  • A water dispenser, outdoor furniture, and smoke-free premises
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Union Square and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and kind!
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro vibe. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Ivany

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - cool vibe!
Stayed 1 night in May 2025

10/10 Excellent

Susan Zweigle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying there for 10 years. So sad to see it closing. Great place. Chill. Feel safe there
Stayed 1 night in Jul 2025

10/10 Excellent

Sherri

Liked: Staff & service, amenities, property conditions & facilities
We loved the staff and the hotel. The courtyard and pool area is lovely. An updated bathroom would have been nice but for the price, it was awesome!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, looks shady on the outside but AMAZING on the inside , a hidden oaises is the way to describe this hotel
Stayed 1 night in Jun 2025

8/10 Good

katie

Liked: Cleanliness, staff & service, property conditions & facilities
The phoenix hotel is super cute, the staff was friendly and the room was clean. It was unusually hot in San Fran during our stay and theres no air conditioning in the rooms so we had to leave our door open for awhile to make the room comfortable. Otherwise 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Jimy

Liked: Cleanliness, amenities, property conditions & facilities
The best—highly recommend. The rooms are excellent, and the pool scene is perfect. Stay here before it closes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ainoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people that helped us checked in and out were so nice!! The whole property is adorable, we loved the pool area and the decorations on the rooms. The robes are such a nice detail and the king bed we slept on was the most comfortable bed we’ve ever tried! The only downside is the area, a bit noisy and sometimes a bit uncomfortable to walk around as two women with there being so many homes less people… it’s a real issue in Cali we’ve come to realize, very sad Overall stay was amazing!!!
Stayed 2 nights in Jul 2025

8/10 Good

Michelle M

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t mind that this was an older renovated hotel, and it had some unique characteristics to it, but the location felt unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay, friendly staff, I felt safe at the property - the whole place is a vibe too. I was pleasantly surprised I had my pup with me, dog friendly!
Stayed 2 nights in Jun 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property. If going to a concert nearby it is perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect for our overnight stay. The only thing missing was a coffee maker but they did have coffee available in the lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix rocks

Perfect stay, incredible location, such a great vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
10/10 stay, would definitely come back. Consistent, professional and a good time.
Stayed 6 nights in May 2025

10/10 Excellent

Dawn

Liked: Amenities
Bar and restaurant are only open during events now, other than that this place is amazing! Friendly staff, clean comfy bed, nice warm pool, and plenty of other bars to walk to nearby! Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly friendly! The room was too cool and retro. The pool felt amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

Trevor

Liked: Staff & service, amenities, property conditions & facilities
Super sick place. Will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I loved how walkable this location is. Our room was cute, quiet and enjoyable. I love the history of this hotel as well, I will come back for sure in the future.
Stayed 1 night in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.