See all properties

The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium

Choose dates to view prices

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Fireplace
Property entrance
Exterior
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

Highlights

Heating
Flat-screen TV
Ceiling fan
Designer toiletries
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Holiday Inn Golden Gateway by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 4,076 reviews
Holiday Inn Golden Gateway by IHG

About the neighborhood

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Union Square - 15 min walk - 0.8 miles
  • Moscone Convention Center - 3 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.4 miles
  • Oracle Park - 4 min drive - 1.8 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel near Bill Graham Civic Auditorium
Located close to Union Square and Moscone Convention Center, The Phoenix Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a vending machine
  • Smoke-free premises, concierge services, and luggage storage
  • Outdoor furniture, a water dispenser, and tour/ticket assistance
  • Guest reviews give top marks for the pool and helpful staff
Room features
All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Union Square and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Great staff and property. If going to a concert nearby it is perfect.
Stayed 2 nights in May 2025

10/10

10/10 stay, would definitely come back. Consistent, professional and a good time.
Stayed 6 nights in May 2025

10/10

The staff was amazing! I loved how walkable this location is. Our room was cute, quiet and enjoyable. I love the history of this hotel as well, I will come back for sure in the future.
Stayed 1 night in May 2025

10/10

The Phoenix Hotel WAS THE VIBE! Liam, Oliver and Jake at the front desk were incredible! The property is fun and funky and was definitely what we are looking for! The room was comfortable! It’s an older property but taken care of well! We would definitely stay there again!!!
Stayed 2 nights in Jun 2025

10/10

Staff was friendly
Stayed 1 night in May 2025

10/10

Super chill and cool vibe hidden in plain sight. Wanted to find a place to stay near Civic Center, and the Phoenix deservedly has the highest ratings. Incredibly friendly staff.
Stayed 1 night in May 2025

10/10

Super sick place. Will stay again.
Stayed 3 nights in Apr 2025

10/10

We stayed there for our courthouse wedding and it was very nice. An oasis of the Tenderloin!
Stayed 2 nights in Mar 2025

8/10

The staff here were very nice and helpful. The hotel has a cute retro vibe, and the pool is nice. The room was good too. The area around the hotel isn't g
Stayed 3 nights in May 2025

10/10

The manager was very helpful and warm. Pool was very warm and the whole place had hip vibes.
Stayed 2 nights in Apr 2025

6/10

The room was decent for the price.
Stayed 1 night in Apr 2025

10/10

Staff was incredibly welcoming, Orlando was super helpful and friendly. The property was clean and the room was nice. Plenty of pillows and the bed was comfortable!
Stayed 1 night in Apr 2025

10/10

It was a fast, easy and friendly check in. It has a vintage charm, big patio w/table and chairs to relax or hang out. awesome heated pool and a parking lot. friendly staff, a small vending area and free coffee and tea
Stayed 1 night in Apr 2025

6/10

The two staff members we encountered were very helpful and friendly. This is a cute vintage style motor lodge. It just wasn’t my personal style. It had a retro rock and roll style.
Stayed 1 night in May 2025

6/10

the staff was very friendly but the actual property does not reflect the pictures. the pictures made me feel like it was very Ace Hotel vibes but it was basically a run down motel with good pictures. the bathrooms and furniture are really poorly kept, stains on the wall/i was going to change hotels because it was so bad/creepy but ended up staying due to the short stay.
Stayed 2 nights in Jun 2025

10/10

So good. Will stay here every time I'm downtown in the Bay area
Stayed 2 nights in Nov 2024

10/10

I’ve been staying at this hotel for 22 years and it’s always the best! En suite bathrooms, very heated pool, friendly service, safe, clean, and cool.
Stayed 1 night in Feb 2025

10/10

Had a great time at this property. The staff was amazing and very attentive.
Stayed 6 nights in Dec 2024

10/10

Robert set the tone when we first checked in and it was great. We only stayed for one night be we will definitely be back asap.
Stayed 1 night in Feb 2025

8/10

The hotel staff was friendly and helpful for my late check in past 12:30am. Unfortunately it was nosy due to the construction occurring on the opposite side of the street that the hotel has no control about. Minimal space for my dog to go potty outside, no grass just wood chips and a planter, they had a waste bin with poopy bags to encourage you to have your pet in that specific space. Overall a good place to stay.
Stayed 1 night in Apr 2025

10/10

Lovely oasis in the middle of SF. Can’t miss the heated pool!
Stayed 1 night in Jan 2025

10/10

Easy to find. Easy to park. Clean and welcoming.
Stayed 1 night in Feb 2025

10/10

Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024

10/10

Nice and affordable hotel
Stayed 2 nights in Aug 2024

10/10

A great hotel with great staff and all around great things to offer, thank you!
Stayed 4 nights in Oct 2024