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The Metro Hotel

2.5 star property
A peaceful retreat near Golden Gate Park where travelers find serenity, friendly staff, and convenient connections to San Francisco's vibrant neighborhoods

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Photo gallery for The Metro Hotel

Garden - The Metro Hotel (San Francisco)
Reception - The Metro Hotel (San Francisco)
Two Fulls | Free WiFi, bed sheets - The Metro Hotel (San Francisco)
Lobby - The Metro Hotel (San Francisco)
Exterior - The Metro Hotel (San Francisco)
The Metro Hotel, near the University of San Francisco, offers a quiet escape with a peaceful garden. Guests enjoy in-room WiFi and multilingual staff. Visitors consistently praise the helpful team and the hotel's strategic location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Two Queen

Free WiFi, bed sheets

Premium Two Queen

  • Sleeps 4
  • Free WiFi

View all photos for Standard Two Double

Free WiFi, bed sheets

Standard Two Double

  • Sleeps 4
  • Free WiFi

View all photos for Standard Two Twin

Free WiFi, bed sheets

Standard Two Twin

  • Sleeps 2
  • Free WiFi

View all photos for Standard Queen

Standard Queen | Free WiFi, bed sheets

Standard Queen

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Full

Standard Full | Free WiFi, bed sheets

Standard Full

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Queens

Two Queens | Free WiFi, bed sheets

Two Queens

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queens and One Full

Two Queens and One Full | Free WiFi, bed sheets

Two Queens and One Full

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed
  • Free WiFi

View all photos for One Queen and One Full

One Queen and One Full | Free WiFi, bed sheets

One Queen and One Full

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Two Twins

Two Twins | Free WiFi, bed sheets

Two Twins

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Two Fulls

Two Fulls | Free WiFi, bed sheets

Two Fulls

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Haight-Ashbury, a neighborhood in San Francisco, is home to The Metro Hotel. Palace of Fine Arts and Palace Hotel are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
319 Divisadero St, San Francisco, CA, 94117

What's nearby

  • Painted Ladies
    Painted Ladies
    10 min walk - 0.6 miles
  • University of San Francisco
    University of San Francisco
    14 min walk - 0.8 miles
  • Castro Street
    Castro Street
    14 min walk - 0.8 miles
  • Golden Gate Park
    Golden Gate Park
    18 min walk - 1.0 mile
  • Haight Street
    2 min walk - 0.1 miles

Getting around

  • San Francisco Station
    5 min drive
  • Duboce Avenue & Noe Street Station
    8 min walk
  • San Francisco Intl. Airport (SFO)
    30 min drive

Restaurants

  • Madrone Art Bar
    3 min walk
  • Sightglass Coffee
    1 min walk
  • Lucinda’s Deli
    5 min walk
  • Third Wheel Coffee
    3 min walk
  • Nopa
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is The Metro Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

The Metro Hotel doesn't offer parking.

What time is check-in at The Metro Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Metro Hotel?

Check-out is at 11:00 AM.

Where is The Metro Hotel located?

Located in Haight-Ashbury, this hotel is within 1 mi (2 km) of Haight Street, Golden Gate Park, and University of San Francisco. Presidio of San Francisco and Moscone Convention Center are also within 3 mi (5 km). Duboce Avenue & Noe Street Station is 8 minutes by foot and Duboce Ave & Church St Stop is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Metro Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.0

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 238 out of 324 reviews
Rating 8 - Good. 49 out of 324 reviews
Rating 6 - Okay. 26 out of 324 reviews
Rating 4 - Poor. 8 out of 324 reviews
Rating 2 - Terrible. 3 out of 324 reviews

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay in heart of SF. Local feel and cool staff. Loved the outdoor area too.
Stayed 4 nights in May 2026
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very clean, the location was great for us, the staff was friendly and helpful and the bed was very comfortable. The room needed some old and better lighting.
Stayed 1 night in May 2026
Verified

10/10 Excellent

aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with so many food options around. Very walkable area. The staff was super friendly, and the room was super cute with ample space for my family. We would definitely return!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at The Metro Hotel. I picked it because it was close to the Castro Theater and the film festival I was attending, but I was also delighted to find that there were numerous restaurants of all kinds nearby and many shops, even a pet store across the street. The staff was very helpful and friendly and the room always clean. There is no elevator, however, so if you need one, this is not the place for you. This is a charming hotel that makes for a very pleasant stay.
Stayed 6 nights in May 2026
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Rooms are tiny, with no place to place anything down. The walls are paper thin and you can hear everything, even across the hallway. Good location though.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a wonderful area to explore in San Francisco. The staff was very friendly and nice and the rooms were clean. One of the best sleeps I’ve had.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, spotless room if not a little small. Very comfortable bed and range of pillows. A kettle , tea and coffee in the room would be a welcome addition or is this not a USA norm?
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great room- clean and comfortable!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at the metro ! Great neighborhood with amazing coffee shop right next door!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with Los Alamos Park, Painted Ladies, Golden Gate Park and great restaurants a short stroll away. Staff great, very safe and friendly vibe. Room was very tiny so if you are wanting to work remotely, there is no desk. Definitely would stay here again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, property conditions & facilities
Great service and lovely room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Convenient friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, amazing staff. Comfy beds. A lil bit noisy due to thin walls. But I’d stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
It was very nice, perfect for my husband and I as our son lives about a half a mile down the street. It was clean, staff was great,
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Casi

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Quaint, with a helpful staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025