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The Jay, Autograph Collection

Property class: 4

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Photo gallery for The Jay, Autograph Collection

A rooftop lounge with outdoor seating, a fire feature, and a view of a cinema in the background. - The Jay, Autograph Collection (San Francisco)
Creator video
A modern lobby with a mix of seating areas, a bar, and a large plant. - The Jay, Autograph Collection (San Francisco)
A modern living room with a sofa set, a flat-screen TV, and a large window with curtains. - The Jay, Autograph Collection (San Francisco)
A modern lobby with a central seating area, a reception desk, and a decorative wooden panel. - The Jay, Autograph Collection (San Francisco)
Near Embarcadero Center and Ferry Building, The Jay, Autograph Collection provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, Third Floor Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Signature Double Room, 2 Queen Beds, City View

A modern hotel room with a neatly made bed, a wall-mounted abstract art piece, a framed photograph, and a bedside table with a lamp.

Signature Double Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Bay View

A hotel room with two beds, a sofa, a TV, and a large window with curtains.

Executive Room, 2 Queen Beds, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Room, 1 King Bed, Bay View

8.4 out of 10
Very good
(7 reviews)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Signature Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed

A modern hotel room with a neatly made bed, a wall-mounted abstract art piece, a framed photograph, and a bedside table with a lamp.

Luxury Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern living room with a flat-screen TV, beige sofas, a coffee table, and a dining area with a chandelier.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 154 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Corner

A hotel room with a wooden partition, a desk with a lamp, a sofa, a chair, and a bed.

Studio, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Signature Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a large bed, a sofa, a small table, and a mirror.

Signature Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with a neatly made bed, a wall-mounted abstract art piece, a framed photograph, and a bedside table with a lamp.

Signature Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, The Jay, Autograph Collection is near a metro station. San Francisco Museum of Modern Art and SF Masonic Auditorium are cultural highlights, and some of the area's notable landmarks include Ferry Building and Alcatraz Island. Bill Graham Civic Auditorium and San Francisco Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our San Francisco travel guide
Map
433 Clay St, San Francisco, CA, 94111

What's nearby

  • A waterfront promenade with a clock tower, illuminated buildings, and a calm river.
    Embarcadero Center
    2 min walk - 0.1 miles
  • A nighttime city street with parked cars, historic buildings, and the Transamerica Pyramid in the background.
    TransAmerica Pyramid
    3 min walk - 0.2 miles
  • A large clock tower, a bridge, and a waterfront.
    Ferry Building
    7 min walk - 0.4 miles
  • A person standing in front of a circular light installation with red and blue lights radiating outward.
    Exploratorium
    8 min walk - 0.5 miles
  • Palace Hotel
    10 min walk - 0.6 miles

Getting around

  • San Francisco Station
    3 min drive
  • California St & Battery St Stop
    3 min walk
  • San Francisco Intl. Airport (SFO)
    31 min drive

Restaurants

  • Chipotle Mexican Grill
    5 min walk
  • PABU Izakaya
    6 min walk
  • 750 Restaurant & Bar
    5 min walk
  • Wayfare Tavern
    4 min walk
  • Joe & The Juice
    6 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 91.20 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; USD 35 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Third Floor Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13,447 square feet of conference space
  • 15 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - November 2023
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 91.20 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Motorcycle parking is not available at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Jay, Autograph Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 91.20 per night.

What time is check-in at The Jay, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at The Jay, Autograph Collection?

Check-out is at 11:00 AM.

Where is The Jay, Autograph Collection located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Embarcadero Center and Ferry Building. San Francisco Bay and San Francisco Museum of Modern Art are also within 15 minutes. California St & Battery St Stop and California St & Sansome St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Jay, Autograph Collection Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 412 out of 489 reviews
Rating 8 - Good. 29 out of 489 reviews
Rating 6 - Okay. 29 out of 489 reviews
Rating 4 - Poor. 11 out of 489 reviews
Rating 2 - Terrible. 8 out of 489 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room, and friendly staff. The workout facility is really nice also…..
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Would stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed hotel and the bed and pillows were so comfortable. The entire hotel smells lovely with their signature scent but isn't overpowering. We will definitely recommend and stay again when we return to the city!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room! Staff was helpful and friendly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful decor, clean, and comfortable beds!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and beautiful. Food quality and service was outstanding
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Beautiful rooms. Wonderful staff. Food is delicious and surprisingly well-priced for any hotel let alone a higher end hotel. The outdoor patio is a great place to enjoy happy hour away from the crowds. Perfect location for business or personal travel. Hard to imagine a better hotel experience.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decorated rooms, loved the bathroom products, and thoroughly enjoyed our stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and spacious room. Absolutely loved our stay here to celebrate our wedding anniversary!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daeja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Clean room staff were super nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and hotel, great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a short time, but the staff made us feel super welcome as they were friendly, professional and obliging. The room was exactly as per the website and the view was incredible. I would highly recommend The Jay and will definitely stay again next time we are in San Francisco.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area great views of bridge. Comfortable beds quiet. Love the third floor promenade that walks straight to ferry building. Beautiful hotel right across street from transamerica building.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful and comfortable rooms with a great view (from our room)
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

lavanya

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and excellent room services
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property great location great service!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, amenities
Excellent choice, loved the location loved the design. The service was just perfect. This place is highly recommended.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at The Jay Hotel—fantastic location, stylish décor, and a room that was more spacious than I expected. Staff is friendly, and their concierge, Margues is truely amazing professional with wonderful hospitality.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
It is located in a nice area but it is noisy at times. Love the views and the staff were very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Josalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, loved the staff, and the location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel and close to good attractions on the Embarcadero
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
We loved our room. Big room with a cozy couch, giant comfy bed, gorgeous design and lots of drinks/snacks for purchase in the room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff. Restaurant & bar staff very helpful with menu selection & cocktails.
Stayed 6 nights in Sep 2025