Ratings based on 989 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
The front desk staff EXCELLENT easy fast ✔️ in everything in the room and hotel is brand new fully refurbished with NEW EVERYTHING CLEAN SMELL GREAT BED DOWN PILLOWS AND COMFORTDOR GREAT MAID SERVICE I ABSOLUTELY LOVED EVERYTHING ABOUT THIS PLACE
by A verified traveler
Posted Apr 6, 2024 on Expedia
Every is fine , just need privacy.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Could only stomach staying 1 night. Went for a conference and didnt know it also had permanent residents. When I went to sleep I was awoken every 10-15 min to the sound of a man screaming the floor below. When I called the front desk they said that resident had been a problem for years.
The hotel was able to re-book me at a sister hotel but DO NOT STAY HERE.
by A verified traveler
Posted Mar 24, 2024 on Expedia
It was exceedingly good value for money, and really, really clean. A good central location a block down from Union Square.
Unfortunately another guest spent all night roaring and shouting so sleep was difficult.
I would go back again, it was a good base to tour from
by A verified traveler
Posted Mar 24, 2024 on Expedia
Small space, but fine for business oriented trips.
by A verified traveler
Posted Mar 18, 2024 on Expedia
Clean remodeled interior of hotel, good price, cable TV lacking channels. Close to shopping and cable cars. Staff very helpful
by A verified traveler
Posted Feb 26, 2024 on Expedia
by A verified traveler
Posted Jan 29, 2024 on Expedia
A truly iconic hotel to stay at. The property is well maintained and clean. While there is no concierge at the lobby, check in is at a hotel a block away. Located a block from Union Square, it makes it a very centric location. My only negative was the night commotions of the locals. Lots of shouting and noise. I had to close my window. Aside from that, I enjoyed my stay at Herbert Hotel.
by A verified traveler
Posted Jan 23, 2024 on Expedia
Certainly it is very bare bones basic, as you must expect for a budget hotel and unless you pay more you need to use the shower and toilet down the hall, something which seems to have been lost on a lot of people reviewing the Herbert.
It's also required to check in at the Stratford, which is half a block up Powell Street, which some find off-putting but it didn't bother me at all.
I was on the 7th floor, it was very quiet, the bed was comfortable and I slept well. The location is about as central as you can get, the BART, F-Line and cable cars.
I would not only stay here again but would recommend it to anyone who doesn't expect a chocolate on the pillow when staying at a hotel...
by A verified traveler
Posted Dec 30, 2023 on Expedia
I didn’t like this hotel because this hotel is very hard to find a parking to park I was looking for a parking for 1 hours I almost get car crash. I don’t like this hotel that they doesn’t have bathrooms inside the room also the one near my room are so loud we can’t sleep for the whole night