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The Herbert Hotel

2.5 star property
Experience the city's vibrant energy with easy access to Union Square and modern art museums. Enjoy personalized support from friendly staff.

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Photo gallery for The Herbert Hotel

Check-in/check-out kiosk - The Herbert Hotel (San Francisco)
Interior detail - The Herbert Hotel (San Francisco)
Desk, laptop workspace, free cribs/infant beds, rollaway beds - The Herbert Hotel (San Francisco)
Property entrance - The Herbert Hotel (San Francisco)
Free toiletries, hair dryer, towels, soap - The Herbert Hotel (San Francisco)
In the heart of San Francisco, The Herbert Hotel offers a convenient retreat. With laundry facilities, in-room WiFi and concierge services at your fingertips, you'll appreciate the helpful staff praised by previous guests for their exceptional service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cribs/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, The Herbert Hotel is in a shopping district. Palace Hotel and Ferry Building are notable landmarks, and travelers looking to shop may want to visit Union Square and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
161 Powell Street, San Francisco, CA, 94102

What's nearby

  • Union Square, San Francisco
    Union Square
    2 min walk - 0.1 miles
  • San Francisco
    Moscone Convention Center
    10 min walk - 0.5 miles
  • Westin St Francis Hotel Glass Elevators
    2 min walk - 0.1 miles
  • Warfield Theatre
    7 min walk - 0.4 miles
  • Palace Hotel
    7 min walk - 0.4 miles

Getting around

  • Powell St & O'Farrell St Stop
    1 min walk
  • San Francisco Station
    2 min drive
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • The Cheesecake Factory
    2 min walk
  • Starbucks
    1 min walk
  • Burger King
    2 min walk
  • John's Grill
    2 min walk
  • Kin Khao
    2 min walk

About this property

The Herbert Hotel

Hotel near Moscone Convention Center
Close to Union Square and Palace Hotel, The Herbert Hotel provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 99 rooms have comforts such as laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, desks, and desk chairs

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8.0 out of 10, Very Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Herbert Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Herbert Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Herbert Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Herbert Hotel located?

Located in Union Square, this hotel is within a 10-minute walk of Union Square, Palace Hotel, and San Francisco Museum of Modern Art. Moscone Convention Center and SF Masonic Auditorium are also within 15 minutes. Powell St & O'Farrell St Stop and Powell St & Geary Blvd Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Herbert Hotel Reviews

7.4

Good

7.8

Cleanliness

10

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel very well priced for the excellent location Rooms large and clean and quiet Bed comfortable Staff very helpful and polite,would highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Lots of shops nearby. Easy access to Public transport
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jimmy Chih-Hsien

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location. On Powell street and near Cable car, Bart, and Muni states. The hotel is small and not staff on site. Will need to check in at another hotel (Strafford). The room is simple but clean. No A/C which can be problematic during the summer. I stayed for 4 nights and didn't spend much time in the room which is fine. But I asked the staff (via text) for more coffee supply and got no response.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay if you’re visiting SF. The room is perfect if you’re just looking for somewhere to sleep when exploring the city. The location is perfect! I definitely recommend staying here!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, secure, and location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected. Great room. Big.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zachary

It's a good clean non-frills hotel for business trips.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and hotel was in a central location. Easy check-in & check out. Room was a little warm, but keeping the window open and the fan on made it comfortable. I would stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carlet

Liked: Cleanliness, staff & service, amenities
I rate it excellent because it is a great location and a great value if you have the right price. Very comfortable stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! A block away from union square and also Powell St. Bart and muni trains stations. Coffee, restaurants, and bars just steps away.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Dated but well maintained property with clean, comfortable no-frills rooms. The staff was first-rate, going above and beyond. They offered us a room away from Powell Street so we didn’t hear the cable cars going by, and accommodated all of our needs. Conveniently located equidistantly between Union Square and the Powell Street Muni station, there is an abundance of shopping, dining, and entertainment opportunities close by. We would definitely stay there again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room with all the basic amenities.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

calvin

Liked: Cleanliness, staff & service, amenities
All was good basic room clean and comfortable for the price
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Jason

Quiet, large room. Good value Water pressure in shower was pathetic.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
The room was fine, but there were a few things that stood out about this visit. First was that the check-in desk was at a different hotel across the street. After checking in, I got the key card which opened the actual hotel's front door. The other thing was that there was no refrigerator in the room; not a deal-breaker but missing a fridge was a bit of an inconvenience. On a positive note, the hotel was nicely located in the city as there were many options for transportation (BART, cablecar, streetcar, etc.). Along those lines, there are stores and restaurants all around the area.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service
Rarely sW the staff as i was on the go, but an excellent lication and room was nice.601. Laundry was great and reasonable as well as nice there were microwaves. Just missing some paper towels or napkins.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
A really great stay! Convenient location next to union square, it was really easy to check in and check out, and the hotel was quiet.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room , good place for tourism and business
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location. Very, very clean. Good value for money.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, everything was ok and we felt safe in the Herbert. We would book it again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean thank you
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fadime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in the heart of Union Square! The room was clean and comfortable, and the staff was super friendly. Would definitely stay here again
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Room was really clean and quiet
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Rooms were comfortable, cleanliness could have been slightly better in the bathroom (upon arrival it seemed it needed a little more work, nothing major just small details) Staff was nice, nice building, great area close to public transportation, Union Square, lots of eating and shopping options. Overall a nice stay. Rooms were basic, but offer everything you could want. I would stay there again.
Stayed 1 night in Sep 2025