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The Donatello

Property class: 3.5

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Photo gallery for The Donatello

A spacious lobby with a large chandelier, a sofa set, two armchairs, a glass-top coffee table, and a view through a large window. - The Donatello (San Francisco)
A large, multi-story hotel with a prominent entrance and a series of balconies. - The Donatello (San Francisco)
A lobby with a fireplace, seating area, and large windows offering a view. - The Donatello (San Francisco)
A rooftop terrace with round tables and chairs, potted plants, and a view of the city skyline. - The Donatello (San Francisco)
A formal dining room with long tables, leather chairs, and wall-mounted mirrors. - The Donatello (San Francisco)
Union Square and San Francisco Museum of Modern Art are located near The Donatello, which provides a terrace, a bar, and a gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Zingari, offers lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, a sofa, a desk, and a coffee table.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(197 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

A hotel room with a bed, sofa, desk, and a view of a building.

Studio

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible King Roll In

A hotel room with a bed, a sofa, a desk, and a chair.

Accessible King Roll In

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

About the neighborhood

In the entertainment district, The Donatello is in Union Square, a walkable area in San Francisco with great shopping. San Francisco Museum of Modern Art and Bill Graham Civic Auditorium are cultural highlights, and some of the area's notable landmarks include Ferry Building and Golden Gate Bridge. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our San Francisco travel guide
Map
501 Post St, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    2 min walk - 0.1 miles
  • A building with a relief sculpture of soldiers and a dedication plaque.
    SF Masonic Auditorium
    5 min walk - 0.3 miles
  • A cathedral with Gothic architecture, a staircase, and blooming pink flowers.
    Grace Cathedral
    6 min walk - 0.4 miles
  • 450 Sutter Building
    3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles

Getting around

  • San Francisco Station
    2 min drive
  • Powell St & Post St Stop
    2 min walk
  • San Francisco Intl. Airport (SFO)
    31 min drive

Restaurants

  • Pinecrest Diner
    2 min walk
  • Zingari Ristorante + Jazz Bar
    1 min walk
  • Cocobang
    2 min walk
  • Level III
    1 min walk
  • King George Hotel
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 65 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Donatello?

Check-out is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this hotel is within a 15-minute walk of Union Square, Moscone Convention Center, and San Francisco Museum of Modern Art. Bill Graham Civic Auditorium and San Francisco City Hall are also within 1 mi (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Donatello Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Tamala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very nice and helpful when needed
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

AnnaRose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really comfortable room, all the amenities, and very accommodating staff. They brought champagne and snacks to our room for my birthday.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time! Game room was a hit for my son! He wanted to play in there all day! Close and walking distance to many places. Will definitely stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and personal welcomes. Made me feel as if I had returned home.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff, always willing to go an extra mile for you at any time. Great location with easy access to everything downtown. Rooms were surprisingly large and had a kitchenette which was nice, but very clean and comfortable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Staff is very nice and helpful. There's lots of restaurants around. Valet parking and very clean rooms. Highly recommend this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was spacious and had great amenities. The locker room area was really nice. All the staff were very friendly. The location overall is good. It is downtown so can be sketchy nearby but we would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming, friendly and helpful, especially Pam who gave us a bunch of recommendations for local spots to check out. Rooms were clean and very large. Didn’t get a chance to use the fitness center and/or spa area but it was nice to know it was there. The area nearby is nice in most directions. You can end up in a rough part of town if you aren’t sure of where you’re going, but the other directions have plenty of great food and public spaces.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind. You rarely see that in the US. They are willing to help in any way. By far the standout feature.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, nicely appointed room with kitchenette appliances. great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean, in a central location this is a great hotel!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Bryan

Nice hotel, things were clean and the staff was friendly.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Aiyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, the restaurant has delicious food!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Travlale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so great that we extended our stay by 2 nights.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The nicest and accommodating staff. Have stayed here several times and continue coming back because of the excellent service.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

andrzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high quality hotel with friendly staff and convenient location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Staff was excellent.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times and will continue. Friendly staff, clean, great location.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, clean, and nice rooms.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

KULWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel centrally located near union square. Lots of great food options and transportation nearby.
Stayed 7 nights in May 2024