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The Catrina Hotel

2.5 star property
Escape to a peaceful haven where convenience meets comfort. Unwind on the charming terrace or get quickly settled in thanks to express check-in.

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Photo gallery for The Catrina Hotel

Terrace/patio - The Catrina Hotel (San Mateo)
Reception - The Catrina Hotel (San Mateo)
Exterior - The Catrina Hotel (San Mateo)
Exterior - The Catrina Hotel (San Mateo)
Memory foam beds, individually decorated, individually furnished, desk - The Catrina Hotel (San Mateo)
Located near San Mateo County Event Center, The Catrina Hotel offers a tranquil retreat with a lovely terrace and convenient laundry facilities. Enjoy the perks of free self parking, express check-in and out, and stay connected with in-room WiFi while appreciating the helpful staff praised by previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(66 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

South San Mateo, a neighborhood in San Mateo, is home to The Catrina Hotel. While the natural beauty of San Francisco Bay and Half Moon Bay State Beach can be enjoyed by anyone, those looking for an activity can check out Pillar Point Harbor. San Mateo County Event Center and Filoli are two other places to visit that come recommended. Visit our San Mateo travel guide
Map
2110 S El Camino Real, San Mateo, CA, 94403

What's nearby

  • Central Park
    Central Park
    2 min drive - 1.4 miles
  • San Mateo County Event Center
    16 min walk - 0.9 miles
  • Hillsdale Shopping Center
    17 min walk - 1.0 mile
  • Bay Meadows Park
    18 min walk - 1.0 mile
  • Fiesta Meadows Park
    2 min drive - 1.6 miles

Getting around

  • Hayward Park Station
    11 min walk
  • San Carlos, CA (SQL)
    14 min drive

Restaurants

  • Leo’s Taco Truck
    2 min walk
  • Kaizen & Coffee
    5 min walk
  • Jack's Restaurant & Bar
    9 min walk
  • Taco Bell
    3 min walk
  • Moonbowls
    2 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is The Catrina Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Catrina Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Catrina Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Catrina Hotel located?

Located in South San Mateo, this hotel is 0.9 mi (1.5 km) from San Mateo County Event Center and within 9 mi (15 km) of San Francisco Bay and Kaiser Permanente Redwood City Medical Center. Filoli and Menlo College are also within 12 mi (20 km). Hayward Park Station is 11 minutes by foot and Hillsdale Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Catrina Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 498 out of 1021 reviews
Rating 8 - Good. 259 out of 1021 reviews
Rating 6 - Okay. 127 out of 1021 reviews
Rating 4 - Poor. 65 out of 1021 reviews
Rating 2 - Terrible. 72 out of 1021 reviews

Reviews

Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, convenient location, comfy beds.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanliness and how attentive cleaning staff was. I also appreciated the effort to accommodate my needs by staff. I will be recommending again, the only downside was that our mini fridge smelled so horrible but it was a recently renovated room with great cleaning staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had ample parking and the check in and check out process was super smooth. The staff was super friendly and helpful as well. My only issue was that the floor was a little dusty but the property had soft water which made up for that previous issue.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Arsya

Liked: Staff & service
Check-in was through virtual agent in the lobby, it was a quick and easy process. Room was outdated, some broken vinyl flooring, and some dirty/stained towels. Ceiling light was only on one side of the room, so the other side was really dark if bed-side lamp wasn't on. Outdoor space next to lobby was a nice amenity, just wish it was more regularly maintained. Overall, a good short-term stay.
Stayed 2 nights in May 2026
Verified

8/10 Good

Lizsette

Liked: Cleanliness, staff & service, amenities
Clean room and easy check in/ check out.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Great location with updated rooms. The property could use some updating as there are broken column lights around some of the rooms. Rooms were clean and provided for all of our needs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff was very kind and welcoming. Location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy free parking
Stayed 1 night in Dec 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
While it’s nice to not have to pay for parking, it’s definitely a budget hotel, which helps make for perks like free parking and such. Conveniently located within walking of a handful of restaurants, also a perk. Lastly, very close to the highway - also awesome. I should add that the mattress and pillows were comfortable - always important!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Great location. Great service
Stayed 1 night in Dec 2025
Verified

8/10 Good

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Nice renovated place in mid San Mateo. Very reasonable pricing, clean updated rooms. Parking and ingress and egress somewhat challenged.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
No problems, room was clean, check in easy. Small rooms, you can hear your neighbors, ok for a couple nights
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and really nicely designed. Staff was courteous and provided us with items we requested (more hangers and travel rack), promptly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check in was seamless. Coded locks and code worked fine and easy to operate
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laseanda

Liked: Cleanliness, property conditions & facilities
Loved my stay here Sayed was very nice and accommodated me and my daughters stay. The staff was very nice made the beds and restocked fresh towels. Everything was great. We were in town but got out to San Francisco #lovedit ✨
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SESHAGIRI DEV

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities
Small, quaint, restaurants are close
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, amenities
Clean room,staff, amenities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service
Clean room.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marie-Rose

Disliked: Property conditions & facilities
Staff at check in was pleasant. Otherwise the staff is via zoom. Room was clean, only wish they wouldn’t use the spray freshener. Shutter blades were broken, the security light shined into the bedroom. Toilet was not functioning properly. This is the third time we’ve stayed here and it’s the first time we’ve had issues.
Stayed 1 night in Apr 2026
Verified

8/10 Good

LISA

Liked: Staff & service, amenities
It grew on me overnight. This is a modest budget hotel. There is AI kiosk check-in which was different but navigateable. Bed was firm, bedding/linens were clean and nice. They gave us 3 fluffy pillow and only one firm one but we both prefer firm, so weird. I didn't hear excessive noise, we slept well. Shower pressure was ok and it got hot. They only provided two full bath towels so if you want to shower evening and next day with a fresh towel, you'll have to find housekeeping. There were small signs of wear on floor and bathroom could have been cleaner...someone odd left their footprint on the wall next to the towel bar so that was missed by the cleaners. It was unexpected so I immediately wiped it off, wished I would have taken a picture. It was good for a short overnight budget price stay.
Stayed 1 night in May 2026