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40-inch LCD TV with cable channels
Pillowtop beds, in-room safe, desk, laptop workspace
40-inch LCD TV with cable channels
Pillowtop beds, in-room safe, desk, laptop workspace

Guest reviews

4.1 out of 5 Very Good
1,071 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Business Services
Parking Available
Laundry
Room Service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular Location555 California Street10 min walk
Popular LocationSan Francisco Museum of Modern Art12 min walk
Popular LocationMoscone Convention Center14 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)21 min drive

Book online or call:

1-800-675-4318

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About this area

San Francisco

In the entertainment district, The Cartwright Hotel - Union Square BW Premier Collection is in San Francisco's Downtown San Francisco neighborhood, a walkable area with great shopping. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • 555 California Street - 10 min walk
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 14 min walk
  • Lombard Street - 8 min drive
  • Oracle Park - 9 min drive

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • AirportSan Francisco Intl. Airport (SFO) - 21 min drive

About this property

The Cartwright Hotel - Union Square BW Premier Collection

This smoke-free hotel features valet parking, coffee/tea in a common area, and 24-hour room service. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. All 114 rooms offer free WiFi, pillowtop beds, and LCD TVs with cable channels. 24-hour room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 52.00 per day
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Refrigerator (on request)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference space (1176 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Ceiling fan
  • Linens
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
2 per room (up to 75 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 52.00 per day (in/out privileges)
  • Refrigerator fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
4.1
Very Good
1,071 reviews
5 - Excellent
428
4 - Good
460
3 - Okay
119
2 - Poor
40
1 - Terrible
24

4.4/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The room itself was as expected, small but updated. The hallway and stairs area was very creepy and dark and parking is inconvenient
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really nice and the rooms are very clean. The hotel itself is old, but the rooms are renovated, I really like that the rooms have hardwood floors. Yes! The hallways are a little dark and rooms are a little small, but hey! it’s a hotel from the early 1900’s, They do need a little upgrade with the their cable TV and remote, aside from that, It’s been a pleasant stay at this hotel.
Stayed 3 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Service was nice, front desk is friendly and the hotel is pretty. The lobby is nice, but No bar to enjoy. Rooms are small, bathrooms are even smaller, and the view was of the backside of the building next door, which meant no sun light or breeze. Bed was comfortable and everything was clean.
Stayed 2 nights in Oct 2020

3/5 Okay

Happy face iconLiked: Room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew in from AZ and got there 3 hours prior to check in. Front desk clerk was amazing and let me check in early at no extra cost (did not get his name). Not the best view, however was extremely grateful I got to check in early and rest. Room was small but comfy and clean. Staff said no housekeeping available, but when dirty towels and trash were left out in the hallway, it was all picked up in a timely manner. Very pleased with the staff as he also recommended a few places to visit during my stay. 2 nearby restaurants were open and had outdoor seating. San Francisco major attractions nearby. Would stay here again . Also was allowed to check out late, so we didn’t have to walk all around the city with our bags while we waited to depart !
Stayed 3 nights in Sep 2020