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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel with free breakfast, near Fort Mason

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Photo gallery for SureStay by Best Western San Francisco Marina District

1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Free daily continental breakfast
Lobby
Reception

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Renovated in 2024
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1940 Lombard St, San Francisco, CA, 94123

What's nearby

  • Ghirardelli Square - 13 min walk - 0.7 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles
  • Golden Gate Bridge - 6 min drive - 2.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Balboa Cafe - ‬4 min walk
  • ‪Westwood - ‬2 min walk
  • ‪For The Record - ‬4 min walk
  • ‪Mel's Drive In - ‬4 min walk
  • ‪White Rabbit - ‬4 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel remodeled in 2024 and located near Fort Mason
Located close to Wave Organ and Ghirardelli Square, SureStay by Best Western San Francisco Marina District provides free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, ATM/banking services, and a vending machine
  • A 24-hour front desk, a water dispenser, and a TV in the lobby
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at SureStay by Best Western San Francisco Marina District have perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch TVs with Netflix, streaming services, and premium channels
  • LED light bulbs, mini fridges, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

Is SureStay by Best Western San Francisco Marina District pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay by Best Western San Francisco Marina District?

Limited spots are available.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western San Francisco Marina District?

Check-out is at 11:00 AM.

Where is SureStay by Best Western San Francisco Marina District located?

Located in Marina District, this hotel is within 1 mi (2 km) of Fort Mason, Ghirardelli Square, and Presidio of San Francisco. Lombard Street and Palace of Fine Arts are also within 1 mi (2 km). Hyde St & Lombard St Stop is 15 minutes by foot and Hyde St & Chestnut St Stop is 17 minutes.

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SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 422 reviews
Rating 8 - Good. 140 out of 422 reviews
Rating 6 - Okay. 74 out of 422 reviews
Rating 4 - Poor. 45 out of 422 reviews
Rating 2 - Terrible. 21 out of 422 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

junior

Liked: Cleanliness, amenities, property conditions & facilities
Great area and nice hotel for price.
Stayed 1 night in May 2025

10/10 Excellent

Amber Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 10 nights in May 2025

8/10 Good

Najmeh

Liked: Cleanliness, staff & service, amenities
I loved the breakfast, and the area felt safe. The room was super clean. However, parking wasn’t always available at night, and it was a bit noisy due to street sounds during the night.
Stayed 2 nights in Jul 2025

8/10 Good

kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean comfortable. Breakfast was mainly carbs. Parking not equal to the amount of room.
Stayed 1 night in Jul 2025

4/10 Poor

Rajesh Kumar

Parking is tight and first come first serve , property is old, location is fine,
Stayed 1 night in Jul 2025

6/10 Okay

jessica

Liked: Staff & service
It did the trick. Hot shower was nice. There could have been more blankets.
Stayed 1 night in Jul 2025

10/10 Excellent

Tristin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place, room is spacious and maintained it clean. Also it is not right next the street, so you can’t hear the cars. The place is near a lot of good restaurants like Home plate. Although during our stay, we heard screaming and yelling from outside our room in the middle of the night. But will definitely will come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

?????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

Sunway

Liked: Cleanliness, amenities, property conditions & facilities
The parking space is limited but can find free parking area on the street. Room is OK and quite.
Stayed 1 night in Jun 2025

8/10 Good

Faelynn

Liked: Cleanliness, staff & service
The staff during check in and check out were so incredibly friendly and kind. We were in the area for a medical family emergency and they made things a lot easier. The free onsite parking is nice but VERY limited. The room was very small compared to others we were in during the week but clean and modern and one of the more comfortable beds. Pillows were a little flat for my liking. Overall property was quiet and well lit. We would stay again. The breakfast was also nice. Waffles, coffee, juices, fruits, yogurts, cereal and to-go pastries.
Stayed 1 night in Jul 2025

8/10 Good

Daniel Maurice,André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to allot of the attractions
Stayed 4 nights in Apr 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. I just felt mislead with the very limited parking. We found parking a few blocks over so it wasn’t too bad.
Stayed 1 night in Jun 2025

8/10 Good

Aldair

I like it
Stayed 1 night in Jun 2025

8/10 Good

Katrina

Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great - close to shops and dining a block away. Great access to transportation. Walkable to Ghiradelli Square. Lovely park nearby. Very basic walk up hotel with central stairwell. Dated but clean. Basic breakfast but enough for what we needed. Best Wesern chain so delivered the basics we expected. Good value for money.
Stayed 4 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities
The staff at the hotel went above and beyond to make sure we knew where we were going and how to get there. They had recommendations for restaurants and travel means (including what would be cheapest for our party). Housekeeping was pleasant and helpful. The hotel itself is older, but we had no complaints. (The shower temperature was a little difficult to adjust, but we got there!)
Stayed 3 nights in Jun 2025

4/10 Poor

Wai Ki Becky

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the sound insulation is too poor, i can hear everything at the hallway, cannot sleep well ...
Stayed 4 nights in Jul 2025

4/10 Poor

Adriana

Disliked: Amenities, property conditions & facilities
The place isn't what you see in the photos, but for the price I got, what more could I expect? They don't have enough parking, you'll have to park on the street.
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Liked: Cleanliness
The staff are very friendly and it was very clean. However, it was loud and you heard everyone who walked by your room. The lights in the hallway outside are also very bright and show through under the window curtains. Another bummer is that there is extremely limited parking and you often have to find street parking.
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not to bad, good price, basic breakfast oatmeal, cereal, coffee, juice from a machine, yogurt, but you can make your own waffles mmm. delicious; some drawbacks is a small parking spaces and no elevator but in general it’s nice
Stayed 1 night in May 2025

6/10 Okay

Adriana

Liked: Cleanliness

Good location

Good for location and cleanliness of room and price .
Stayed 1 night in Mar 2025

6/10 Okay

Marybeth

Liked: Staff & service
I like that the facility is near to most of city’s attractions, and staffs are friendly. And breakfast is also included. The only thing we did not like is that there’s no available elevator and the rooms are all upstairs. And since our rooms were on the second floor so we have to climb 2 flights of stairs, which was so hard for my 84 yr old mother and my husband who has a knee problem. Parking is also very limited .
Stayed 2 nights in Jun 2025

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities
Breakfast area was small and cramped. Located in lobby.
Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Cleanliness
Stayed at this property for 3 nights, having booked two rooms for our group. Firstly the Staff were friendly and helpful from the moment we arrived. The rooms were clean and tidy. Breakfast was included and was available between 6:30 - 9:30 every morning. It was slightly limited mainly consisting of waffles, but a few other items were available, such as oats or cereal. For a night or two this was OK but after the third night, I struggled to eat any more waffles and syrup. As noted by other reviews, the seating area is quite small but it seemed fine to take breakfast back to our rooms if they were busy. Overall, we were pleased with our stay and would stay here again if back in the area in the future.
Stayed 3 nights in Jul 2025