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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel with free breakfast, near Fort Mason

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

Highlights

Fireplace
Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1940 Lombard St, San Francisco, CA, 94123

What's nearby

  • Ghirardelli Square - 13 min walk - 0.7 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles
  • Golden Gate Bridge - 6 min drive - 2.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Balboa Cafe - ‬4 min walk
  • ‪Westwood - ‬2 min walk
  • ‪For The Record - ‬4 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Mel's Drive In - ‬4 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel near Fort Mason
Located close to Wave Organ and Ghirardelli Square, SureStay by Best Western San Francisco Marina District provides free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, ATM/banking services, and concierge services
  • A water dispenser, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at SureStay by Best Western San Francisco Marina District have perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch TVs with Netflix, streaming services, and premium channels
  • LED light bulbs, mini fridges, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.1 miles from 7:00 AM to midnight
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

Is SureStay by Best Western San Francisco Marina District pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay by Best Western San Francisco Marina District?

Self parking is free at this property; nearby parking is also free.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western San Francisco Marina District?

Check-out is at 11:00 AM.

Where is SureStay by Best Western San Francisco Marina District located?

Located in Marina District, this hotel is within 1 mi (2 km) of Fort Mason, Ghirardelli Square, and Presidio of San Francisco. Lombard Street and Palace of Fine Arts are also within 1 mi (2 km). Hyde St & Lombard St Stop is 15 minutes by foot and Hyde St & Chestnut St Stop is 17 minutes.

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SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 128 out of 368 reviews
Rating 8 - Good. 123 out of 368 reviews
Rating 6 - Okay. 62 out of 368 reviews
Rating 4 - Poor. 39 out of 368 reviews
Rating 2 - Terrible. 16 out of 368 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 10 nights in May 2025

8/10 Good

Daniel Maurice,André

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to allot of the attractions
Stayed 4 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not to bad, good price, basic breakfast oatmeal, cereal, coffee, juice from a machine, yogurt, but you can make your own waffles mmm. delicious; some drawbacks is a small parking spaces and no elevator but in general it’s nice
Stayed 1 night in May 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2025

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities
Breakfast area was small and cramped. Located in lobby.
Stayed 1 night in May 2025

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin, we can hear other guests talking. Otherwise everything else is great. Comfortable bed, good shower, friendly staff and perfect location near all the restaurants and shops on the Pier (about 20-30 min walk).
Stayed 1 night in May 2025

6/10 Okay

Marianne

The room was clean but the management could have invested in a new shower mat. Everything was no frills for sure but since I only slept there while I visited San Francisco, it was adequate.
Stayed 3 nights in May 2025

4/10 Poor

Marike

Liked: Cleanliness
Very noisy, and the front desk staff were not very welcoming/accommodating
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
This property had no elevator and I was in crutches, but staff was very helpful in helping me with my luggage and bringing to my room. Only complaint, ice machine on 2nd floor, and when asked for late check out, only 30 min more. Other than that, great area and really nice and helpful workers.
Stayed 2 nights in May 2025

4/10 Poor

Ma

Liked: Staff & service
Disliked: Cleanliness, amenities
It was too noisy and I reserved this hotel because it offered parking and when I arrived they said that it was limited, that I had to get my own parking.
Stayed 1 night in May 2025

6/10 Okay

Krystyna

Liked: Cleanliness
Disliked: Staff & service
Got everything we expected from a two star hotel. Room was as shown on picture, it was clean but bathroom needs a repair. Good safe place to spend few nights there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely happy with the location on Lombard street. Close to fisherman's warf with public transportation or $10 drive via Uber. Free parking is a highlight not to be unnoticed.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Property could do with a little upgrade, but we were there to enjoy the city, so the room itself was spacious enough, and the bed was comfortable. Parking is limited on first come basis. We didn’t have a car, but it is very convenient to get an Uber or trying out the autonomous driving vehicles was super cool. About 30 mins walking distance to Presidio Park and Fisherman’s Wharf. Nice little convenient store across the street and a very good Indian restaurant few doors down.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Staff & service, amenities, property conditions & facilities
Great base to explore the highlights of the city. Safe, quiet location with good Indian restaurant next door. Limited car parking so get there early if you're bringing your own vehicle.
Stayed 2 nights in Mar 2025

10/10 Excellent

judicael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, very clean room and confortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2024

8/10 Good

Nardin

Liked: Cleanliness, staff & service
Clean room, friendly staff, close to many attractions if willing to walk. Limited parking so would not rely on this as an option. Opening to rooms is accessible to everyone on the street - locked gate would be preferred but seems like this is the pattern across many of the hotels in that area. Bathroom a bit old with some cracks in the wall but not dirty.
Stayed 3 nights in Apr 2025

4/10 Poor

Samantha

Disliked: Amenities, property conditions & facilities
The room looked like the property managers tried to update it but did a poor job. The bathroom shower curtain look like it had been nailed down several times.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Great location. Great customer service. Definitely returning as a guest!
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. No elevator, hard with lot of luggage, luckily my bf helped me. Parking is limited and first come, first serve. Tight spaces. Staff was excellent and nice.
Stayed 1 night in Mar 2025

8/10 Good

Suzan

Liked: Cleanliness, staff & service
The staff was very helpful. It was a convenient place to stay if on the go. Older building. A bit noisy with traffic,
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Room and confortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang for buck

great stay
Stayed 1 night in Dec 2024

8/10 Good

Hardrisht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is first come first serve, only downside
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe area, free parking, humble stay

Spent a getaway here, the service was amazing! for the budget its a spacious room in a wonderful safe area with a lot of nightlife. Parking is free and gated overnight, amazing bonus. Also netflix was available! The bathroom was small and plumbing was a small issue, still recommend this stay
Stayed 2 nights in Feb 2025