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Superhero Hotel

2.0 star property

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Photo gallery for Superhero Hotel

Reception - Superhero Hotel (San Francisco)
A hotel room with a bed, a window with curtains, a lamp, and a view of greenery outside. - Superhero Hotel (San Francisco)
Superior Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace - Superhero Hotel (San Francisco)
Reception - Superhero Hotel (San Francisco)
Superior Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace - Superhero Hotel (San Francisco)
Close to Moscone Convention Center and Lombard Street, Superhero Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a bed, a window with curtains, a lamp, and a view of greenery outside.

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room Single Use, 2 Double Beds, Non Smoking

Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Basic Double Room Single Use, 2 Double Beds, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a bed, a window with curtains, a lamp, and a view of greenery outside.

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in San Francisco, Superhero Hotel is in the historical district. Palace Hotel and Ferry Building are notable landmarks, and some of the area's popular attractions include Bill Graham Civic Auditorium and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
825 Sutter St, San Francisco, CA, 94109

What's nearby

  • San Francisco: il California Masonic Memorial Temple il 13 giugno 2010. Icona dell'architettura modernista di metà secolo, il tempio massonico California Memorial è stato progettato da Albert Roller
    SF Masonic Auditorium
    3 min walk - 0.2 miles
  • Union Square, San Francisco
    Union Square
    6 min walk - 0.4 miles
  • Grace Cathedral
    Grace Cathedral
    6 min walk - 0.4 miles
  • San Francisco
    Moscone Convention Center
    18 min walk - 1.0 mile
  • Warfield Theatre
    10 min walk - 0.5 miles

Getting around

  • San Francisco Station
    4 min drive
  • California St & Jones St Stop
    4 min walk
  • San Francisco Intl. Airport (SFO)
    30 min drive

Restaurants

  • Mensho Tokyo
    4 min walk
  • Milan Pizza
    3 min walk
  • 620 Jones
    3 min walk
  • The Royale
    3 min walk
  • Liholiho Yacht Club
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 125 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 1176920

Frequently asked questions

Is Superhero Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Superhero Hotel doesn't offer parking.

What time is check-in at Superhero Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Superhero Hotel?

Check-out is at 11:00 AM.

Where is Superhero Hotel located?

Located in Union Square, this hotel is within a 5-minute walk of Marines Memorial Theater and SF Masonic Auditorium. Union Square and Palace Hotel are also within 15 minutes. California St & Jones St Stop is only a 4-minute walk and California St & Leavenworth St Stop is 5 minutes.

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Reviews

Superhero Hotel Reviews

6.8

7.4

Cleanliness

5.6

Amenities

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 13 out of 111 reviews
Rating 4 - Poor. 10 out of 111 reviews
Rating 2 - Terrible. 27 out of 111 reviews

Reviews

Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay. clean room but no TV Lots of good restarants in the area.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely stay in a historic and wonderfully located spot. Simple was exactly what I was looking for so the fact that there was no refrigerator or television was perfect. I was able to walk all over the city from this location, the staff were great, everything was sparkling clean, and it had lots of charm. The price was pretty amazing. I would come here again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a mix up with our reservation and the staff went above and beyond to resolve it for us! So thankful! The hotel is in a great location surrounded by amazing food and views!
Stayed 3 nights in May 2026
Verified

8/10 Good

Maricella

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, good staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sheeka

Courteous staff and great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very inviting and the staff was very helpful throughout the entire process.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic spacious room in a good location in SF. Staff was friendly and helpful and stored our luggage for the day.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, nice people, good location.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Laurent

Disliked: Cleanliness, amenities, property conditions & facilities
Good location, the room was not clean upon arrival, however the staff was courteous, I would probably not stay here again as the facilities are quite dated.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Staff were helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rufus

Liked: Cleanliness, property conditions & facilities
Clean, nice room and spacious, very secure, not far from Chinatown and other fun things to do.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms place a bit old but everything good in general
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was super nice, and welcoming! Bed was very comfortable, and the bathroom great! Very cute and interesting older building. Great location! Overall we had a wonderful stay!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service
The hotel is convenient, clean, and in a great location. The staff is amazing. Overall I enjoyed my stay and plan to come back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Good price, zero issues, staff always try their best to get sure the customer gets comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dorothy Heath

great clean room, easy to access and
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
It's an old hotel that has been recently renovated and reopened. It's clean, nothing fancy. Great location (not sketchy). Staff was very nice and helpful. I'd be very happy to stay there again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a car. The property is good for the price. Electronic access malfunctions. The rest is fine.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

James

Liked: Staff & service
This hotel was 'ok' - although I can see it has a lot of potential - very recently acquired and still in the middle of being renovated by the new and very friendly owners. Location is great and for the price, it was a good stay. But no TV in the rooms, no chance to leave bags so had to pay $30 for an early check in because front desk wouldn't be staffed after 5pm, no indication of which was soap, shampoo, conditioner in the bathroom, no plug close enough to a mirror to use the hairdryer. But overall I'll give it another chance IF the exceptionally reasonable price point remains even close to what it was this time around.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities
I would give this hotel one step up from a hostel, but I've actually stayed in a nicer hostel. The location is great, right in the middle of different parts of San Francisco, made it very easy to walk everywhere. The carpet was stained and the bathroom felt like a jail cell. Other then the big window brightening up the room the room felt meh. the big highlight was the bed. the bed was SUPER comfy. The staff was very nice as well.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is just opening in an old historic San Francisco building so we found it to be a work in progress. The staff was amazing though … so thoughtful, gracious and full of good humor. The rooms are clean and comfortable and the radiators generate all the heat you want. The beds are new and very comfortable. There is parking across the street and many restaurants and cafes. Many good places to go are within walking distance. It’s not fancy but we had a great stay there.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lyrae

Liked: Cleanliness, staff & service, property conditions & facilities
This is a 101 year old building, it makes noise, it has finnicky taps but its also charming. Solo traveller, female, I felt safe indoors. Outside too, but thats on you. Janita is amazing, very welcoming and helpful. The place has an upmarket backpackers vibe to it. If thats your vibe, you'll like it. If not, stay somewhere with a few more mod cons. My room was clean, there's loads of space to unpack with a walkin wardobe! Theres no tv. microwave, fridge, milk, plug for the bath to soak in after walking all day. The bed & linen is really really comfortable, although I could not figure out if thats a top sheet or the only sheet. The shower was wonderful, I slept soundly almost most nights. You can hear through the walls and ceilings. There is an official quiet time for noise reduction. No housekeeping unless I asked even though I was there a week. It was done quickly though when I asked. The room has an oversized desk in it with an awful uncomfortable office chair that takes up all the space. It has an unstable back so if I leaned back I'd fall. I would much prefer a small table and chairs to eat at & a small armchair to read in near the radiator. The location is perfect for walking everywhere and food all hours, just keep your wits about you if you turn left outside. Trader Joes Nob Hill a few minutes walk away, Cup of Joy across the road & yes you can stumble back from Li Po & get pizza, on foot. The price is amazing and you're getting just what you pay for.
Stayed 7 nights in May 2026
Verified

8/10 Good

Jenny

Liked: Staff & service
Disliked: Amenities
Staff was nice and helpful. Be aware you will need to download an app to use as your room key. You also need your we code to unlock the front door. Our app was t working so we had to request a physical key card. Rooms and bathrooms are not updated but are fine
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Very friendly staff, clean rooms, bed was a little lopsided and the hallways/stairs have seen better day. Heads-up the elevator is very slow
Stayed 2 nights in Apr 2026