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Superhero Hotel

2.0 star property

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Photo gallery for Superhero Hotel

Lobby sitting area - Superhero Hotel (San Francisco)
Lobby sitting area - Superhero Hotel (San Francisco)
Interior - Superhero Hotel (San Francisco)
Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace - Superhero Hotel (San Francisco)
Aerial view - Superhero Hotel (San Francisco)
Close to Union Square and Palace Hotel, Superhero Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 2 Double Beds, Non Smoking

Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Basic Double Room Single Use, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in San Francisco, Superhero Hotel is in the historical district. San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights, and some of the area's notable landmarks include Palace Hotel and Ferry Building. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
825 Sutter St, San Francisco, CA, 94109

What's nearby

  • San Francisco: il California Masonic Memorial Temple il 13 giugno 2010. Icona dell'architettura modernista di metà secolo, il tempio massonico California Memorial è stato progettato da Albert Roller
    SF Masonic Auditorium
    3 min walk - 0.2 miles
  • Grace Cathedral
    Grace Cathedral
    5 min walk - 0.3 miles
  • Union Square, San Francisco
    Union Square
    6 min walk - 0.4 miles
  • Van Ness Avenue
    Van Ness Avenue
    8 min walk - 0.5 miles
  • Westin St Francis Hotel Glass Elevators
    6 min walk - 0.4 miles

Getting around

  • San Francisco Station
    4 min drive
  • California St & Jones St Stop
    4 min walk
  • San Francisco Intl. Airport (SFO)
    30 min drive

Restaurants

  • 620 Jones
    3 min walk
  • The Royale
    3 min walk
  • Peacekeeper
    4 min walk
  • The Public Izakaya
    2 min walk
  • Sutter Pub & Restaurant
    2 min walk

About this property

Superhero Hotel

Hotel near Moscone Convention Center
Close to Union Square and Palace Hotel, Superhero Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A water dispenser, smoke-free premises, and a billiards/pool table
  • An elevator
Room features
All 110 individually furnished rooms have perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • Wardrobes/closets, heating, and daily housekeeping

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Interior
FOUND Hotel Carlton, Nob Hill
  • Free WiFi
  • 24/7 front desk
8.6 out of 10, Excellent, 1,393 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Stair-free path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 125 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 1176920

Frequently asked questions

Is Superhero Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Superhero Hotel doesn't offer parking.

What time is check-in at Superhero Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Superhero Hotel?

Check-out is at 11:00 AM.

Where is Superhero Hotel located?

Located in Union Square, this hotel is within a 10-minute walk of SF Masonic Auditorium and Union Square. Moscone Convention Center and Palace Hotel are also within 1 mi (2 km). California St & Jones St Stop is only a 4-minute walk and California St & Leavenworth St Stop is 5 minutes.

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Reviews

Superhero Hotel Reviews

7.0

Good

7.6

Cleanliness

5.4

Amenities

8.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 13 out of 52 reviews

Reviews

Verified

10/10 Excellent

Sheeka

Courteous staff and great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic spacious room in a good location in SF. Staff was friendly and helpful and stored our luggage for the day.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, nice people, good location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Staff were helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rufus

Liked: Cleanliness, property conditions & facilities
Clean, nice room and spacious, very secure, not far from Chinatown and other fun things to do.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms place a bit old but everything good in general
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Good price, zero issues, staff always try their best to get sure the customer gets comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dorothy Heath

great clean room, easy to access and
Stayed 1 night in Feb 2026
Verified

6/10 Okay

James

Liked: Staff & service
This hotel was 'ok' - although I can see it has a lot of potential - very recently acquired and still in the middle of being renovated by the new and very friendly owners. Location is great and for the price, it was a good stay. But no TV in the rooms, no chance to leave bags so had to pay $30 for an early check in because front desk wouldn't be staffed after 5pm, no indication of which was soap, shampoo, conditioner in the bathroom, no plug close enough to a mirror to use the hairdryer. But overall I'll give it another chance IF the exceptionally reasonable price point remains even close to what it was this time around.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is just opening in an old historic San Francisco building so we found it to be a work in progress. The staff was amazing though … so thoughtful, gracious and full of good humor. The rooms are clean and comfortable and the radiators generate all the heat you want. The beds are new and very comfortable. There is parking across the street and many restaurants and cafes. Many good places to go are within walking distance. It’s not fancy but we had a great stay there.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities
I would give this hotel one step up from a hostel, but I've actually stayed in a nicer hostel. The location is great, right in the middle of different parts of San Francisco, made it very easy to walk everywhere. The carpet was stained and the bathroom felt like a jail cell. Other then the big window brightening up the room the room felt meh. the big highlight was the bed. the bed was SUPER comfy. The staff was very nice as well.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
It's an old hotel that has been recently renovated and reopened. It's clean, nothing fancy. Great location (not sketchy). Staff was very nice and helpful. I'd be very happy to stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gelacio

Liked: Cleanliness, amenities, property conditions & facilities
Loved the blankets and bed
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jordan

Disliked: Staff & service
Worst hotel I’ve ever stayed at
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Christina

Liked: Cleanliness
Room was clean, close to places we wanted to go eat. No one bothered us, bed and pillows were comfortable. No TV of air conditioning which was fine during the time i went.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
Weird hotel. Kids work the “front desk” and it’s in a bad location. Wouldn’t stay again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Albert

Liked: Cleanliness
Disliked: Amenities
clean room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Hotel is newly opened but staff could not have worked harder to make me feel welcome. They succeeded for sure!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Paloma

Liked: Cleanliness
Room was available at check in which is great, however, be aware parking is across the street for $45 a night in a parking garage. They don’t have multiple keys for the rooms, and there’s no fridge/microwaves.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

john

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities broken window boiler heat weird locks ( I got locked outside for an hour) and the bathtub drain didn't plug
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Guillermo

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a old smell, very much outdated and not as clean as they picture’s showed
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Brenda

This is probably one of the most
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Room is clean but very rough around the edges. Room was cold, noisy and uncomfortable. Low water pressure. Feces in the street. Bare bones property. Do not stay there, you'll be very disappointed.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Carlos

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was clean, lobby was nice, staff was friendly for the most part but the room was not cleaned for two days, had to ask for towels/ tissue because room wasn’t cleaned… no tv , no where to park. Had to park across the street in a garage and pay $45 each night . Had I known there was no parking/ no tv/ no microwave / no breakfast I would’ve NEVER booked this hotel. Will never return for those reasons .
Stayed 7 nights in Feb 2026