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Riviera hotel

2.0 star property

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Photo gallery for Riviera hotel

Two single beds with dark headboards and white bedding, a wooden floor, and a small towel on the bed. - Riviera hotel (San Francisco)
A hotel room with two beds, a wooden floor, a window with blinds, and a small table. - Riviera hotel (San Francisco)
A bathroom with a shower enclosure, a white wall, and a tiled floor. - Riviera hotel (San Francisco)
A small bathroom with a toilet, sink, and window. - Riviera hotel (San Francisco)
A bathroom with a shower enclosure, a white tiled floor, and a white wall with a shelf. - Riviera hotel (San Francisco)
Close to Union Square and Bill Graham Civic Auditorium, Riviera hotel has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room (Basic Double Shared Bath, 1 Queen)

A bed with a black frame, white bedding, and two folded towels on the footboard.

Double Room (Basic Double Shared Bath, 1 Queen)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room (Quad Room Shared Bath, 2 Queens)

A bedroom with a wooden floor, a white door, a small window, and a white sink.

Quadruple Room (Quad Room Shared Bath, 2 Queens)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

A bathroom with a shower enclosure, a white wall, and a tiled floor.

Double Room, Private Bathroom

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A corner room with a flat-screen TV mounted on the wall, a microwave on a small table, and a power outlet on the wall.

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, Riviera hotel is near the airport and near a metro station. Palace Hotel and Ferry Building are notable landmarks, and some of the area's popular attractions include Bill Graham Civic Auditorium and California Academy of Sciences. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed. Visit our San Francisco travel guide
Map
420 Jones St, San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    7 min walk - 0.4 miles
  • A building with a relief sculpture of soldiers and a dedication plaque.
    SF Masonic Auditorium
    8 min walk - 0.5 miles
  • SHN Curran Theatre
    3 min walk - 0.2 miles
  • Warfield Theatre
    5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators
    5 min walk - 0.3 miles

Getting around

  • San Francisco Station
    3 min drive
  • Powell St & O'Farrell St Stop
    6 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Cinnabar
    1 min walk
  • Herb N'Kitchen
    3 min walk
  • Bourbon & Branch
    1 min walk
  • Cityscape Bar & Restaurant | Hilton San Francisco Union Square
    3 min walk
  • Cantoo Latin Asian Rotisserie
    2 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Riviera hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Riviera hotel doesn't offer parking.

What time is check-in at Riviera hotel ?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riviera hotel ?

Check-out is at 11:00 AM.

Where is Riviera hotel located?

Located in Union Square, this hotel is within a 10-minute walk of SHN Curran Theatre and Union Square. Bill Graham Civic Auditorium and San Francisco City Hall are also within 15 minutes. Powell St & O'Farrell St Stop is 6 minutes by foot and Market St & Taylor St Stop is 6 minutes.

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Reviews

Riviera hotel Reviews

5.2

4.2

Cleanliness

4.0

Amenities

5.4

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 122 reviews
Rating 8 - Good. 6 out of 122 reviews
Rating 6 - Okay. 8 out of 122 reviews
Rating 4 - Poor. 10 out of 122 reviews
Rating 2 - Terrible. 63 out of 122 reviews

Reviews

Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown very helpful staff. Near very good Yucatan restaurants also.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Had issues with my booked room. Staff was nice and upgraded me with little hassle. Not the Taj Mahal but for the price it worked.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean. Stayed only one day but for a night stay was ok.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, safe walking neighborhood in The Marina. Convenient to jogging, restaurants, Pilates. Spin, short rides by uber to downtown and public transportation. Clean!! Comfortable, safe in room, closet, towels, soaps, etc what you expect at a hotel, no frills, great price. Will stay here again
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Paula

The Indian gentlemen who run this hotel go above and beyond to help out I am a disabled senior and couldnt have been treater better. My nahhage was carried up the elevator to my room The linens were fresh and the tile bathrooms My baggage was cheerfully carried to my room since I am a disabled senior. As for the comments about the noise and homeless on the street? get earplugs- this is the Tenderloin and enjoy the ambience since you are saving a lot of money. Highly recommended for adventurous travelers who appreciate historical buildings
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the edge of the Pacific Heights neighborhood, so the prices are budget friendly. Glide Church several corner markets, cafes, mail and laundry service shops are nearby. Recommended for the adventerous traveler who doesnt mind experiencing local color and seeing the real San Francisco. The public transportation is excellent, the BART underground train, MUNI buses & streetcars and the iconic cable cars will get you around the city easily. Parking is expensive and with one way streets and Market St cutting thru at an angle, driving downtown can be frustrating. Highly recommended are the great variety of restaurants, close by are Indian, Turkish, Mexican, Salvadorian, Yucatan, Chinese,Japanese, Mongolian , Thai and Nepalese cafes! It has been said that you could eat out everyday of the year in SF and never run out of new places to dine!! If you want to practice your Hindi ,talk to the staff and the Uber and Door Dash drivers who also stay there.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nikki

Satisfactory, but know what you're getting

Bare bones, low-cost, but clean and satisfactory Tenderloin hotel. Far more personality than you'll find in your standard Motel 6 type establishment. There is no bathroom within the unit. There appeared to be about 1 or 2 bathrooms per floor (~20 units). Those bathrooms seemed to be pretty inconsistent in terms of locks. But within each bathroom there's a toilet area and a shower area. Things were surprisingly clean when I was there. This could probably be a problem if there were too many people using the bathroom at once, but for a one-night stay, it was fine. As another review pointed out, there's no AC, and no screen on the windows, so it won't be ideal for a summer heatwave. However, there is a heater. We went in September though, so there was no need for either. Bedsheets were all clean and nice. Being able to look out the window at the busy streets of San Francisco was pretty exciting. There's a cafe, a falafel place, multiple corner stores, and much more, immediately outside the hotel. There's also a parking garage around the corner. The hotel was very secure, and only guests were allowed to enter. I love how classic and SF the narrow staircases and stuff were. And yes, there are homeless people in the Tenderloin. Grow up. Overall, definitely satisfactory for a single-night San Francisco trip. But know what you're getting, and don't expect Hilton level amenities.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Montrell

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t book here
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here. Dorm type rooms. Run by a slum lord. NO REFUNDS.
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Monica Joyce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE. DRIVE BY WHEN YOU GET TO SAN FRANCISCO AND YOULL SEE WHY. AND THEY WILL NOT REFUND
Stayed 10 nights in Jun 2026
Verified review

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a shelter for the homeless, and not a good one, which is fine but its Expedia review is a fraud. I went in, which others with me would not, but this is not livable or safe even for one night
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Not sure what kind of place this is or how it is in any type of business.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Deyvid V

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel I've stayed, The bed linen was old, stained, and had holes in it. Microwave didn't work, the mine fridge frozen my bottles of water, even at the low thermostats. The neighborhood is noise and unsafe, many homeless sitting in the entrance at the sidewalk.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Cedric

Disliked: Cleanliness, amenities, property conditions & facilities
I got there past midnight. Homeless are everywhere and human feces on the sidewalk. There was no bathroom in the room. It’s a shared bathroom in the hallway. But I was too scared to leave my room. The room at least had a sink, so I ended up urinating in the sink to avoid leaving my room at night. Do yourself a favor and pay extra to stay at a real hotel. One near the airport would be much more suitable.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay they only had dorms left after I booked a private said it was dorms for 50 extra private with TV wifi 6 blocks away the room just bed TV not working wifi said had to be closer the manager said no refund and I had a room take it or get out after q3 hours shift I had to stay work 8am next day or i would have left
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff brought in new TV and frig and helped with my luggage
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paula

skip
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, great value
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, amenities
Don’t go here
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely misrepresented by pictures. Filthy, Unsafe, no toilet/shower in room. The property should be condemned.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Robert

Disliked: Property conditions & facilities
Room smelled of smoke. Water flow in sink was a trickel. Outside noise was loud.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Melika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty, Unsafe, smell bad, old, the staff were rude.
Stayed 5 nights in Feb 2026
Verified review

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Staff were helpful but the room is not air conditioned and you share a bathroom w the other guest. No elevator but the staff had one that was super old and they did help me bring it up to our room. The environment was not the best outside the room. But sf is not the best area. Hotels were booked out for a cyber security conference otherwise I wouldn’t have stayed here.
Stayed 1 night in Mar 2026