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Riviera hotel

2.0 star property

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Photo gallery for Riviera hotel

Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio - Riviera hotel (San Francisco)
Basic Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters - Riviera hotel (San Francisco)
Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo - Riviera hotel (San Francisco)
Egyptian cotton sheets, premium bedding, down comforters - Riviera hotel (San Francisco)
Terrace/patio - Riviera hotel (San Francisco)
Close to Union Square and Palace Hotel, Riviera hotel has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds, Non Smoking

Quadruple Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo

Double Room, Private Bathroom

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Terrace/patio

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, Riviera hotel is near the airport and near a metro station. San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights, and some of the area's notable landmarks include Palace Hotel and Ferry Building. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
420 Jones St, San Francisco, CA, 94102

What's nearby

  • Union Square, San Francisco
    Union Square
    7 min walk - 0.4 miles
  • San Francisco: il California Masonic Memorial Temple il 13 giugno 2010. Icona dell'architettura modernista di metà secolo, il tempio massonico California Memorial è stato progettato da Albert Roller
    SF Masonic Auditorium
    8 min walk - 0.5 miles
  • San Francisco
    Moscone Convention Center
    14 min walk - 0.8 miles
  • Warfield Theatre
    5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators
    5 min walk - 0.3 miles

Getting around

  • San Francisco Station
    3 min drive
  • Powell St & O'Farrell St Stop
    6 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Cinnabar
    1 min walk
  • Cantoo Latin Asian Rotisserie
    2 min walk
  • Azalina’s
    3 min walk
  • Herb N'Kitchen
    3 min walk
  • Bourbon & Branch
    1 min walk

About this property

Riviera hotel

Hotel near Moscone Convention Center
Close to Union Square and Palace Hotel, Riviera hotel has plenty to offer. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at Riviera hotel include comforts such as premium bedding and first-run movies, in addition to thoughtful touches like pillow menus and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with tubs or showers and shampoo
  • Flat-screen TVs with streaming services, premium channels, and first-run movies
  • Microwaves, heating, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Riviera hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Riviera hotel doesn't offer parking.

What time is check-in at Riviera hotel ?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Riviera hotel ?

Check-out is at 11:00 AM.

Where is Riviera hotel located?

Located in Union Square, this hotel is within a 10-minute walk of SHN Curran Theatre and Union Square. Palace Hotel and San Francisco Museum of Modern Art are also within 15 minutes. Powell St & O'Farrell St Stop is 6 minutes by foot and Market St & Taylor St Stop is 6 minutes.

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Reviews

Riviera hotel Reviews

5.0

4.8

Cleanliness

4.0

Amenities

5.2

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 21 out of 78 reviews
Rating 8 - Good. 4 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 7 out of 78 reviews
Rating 2 - Terrible. 41 out of 78 reviews

Reviews

Verified

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean. Stayed only one day but for a night stay was ok.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nikki

Satisfactory, but know what you're getting

Bare bones, low-cost, but clean and satisfactory Tenderloin hotel. Far more personality than you'll find in your standard Motel 6 type establishment. There is no bathroom within the unit. There appeared to be about 1 or 2 bathrooms per floor (~20 units). Those bathrooms seemed to be pretty inconsistent in terms of locks. But within each bathroom there's a toilet area and a shower area. Things were surprisingly clean when I was there. This could probably be a problem if there were too many people using the bathroom at once, but for a one-night stay, it was fine. As another review pointed out, there's no AC, and no screen on the windows, so it won't be ideal for a summer heatwave. However, there is a heater. We went in September though, so there was no need for either. Bedsheets were all clean and nice. Being able to look out the window at the busy streets of San Francisco was pretty exciting. There's a cafe, a falafel place, multiple corner stores, and much more, immediately outside the hotel. There's also a parking garage around the corner. The hotel was very secure, and only guests were allowed to enter. I love how classic and SF the narrow staircases and stuff were. And yes, there are homeless people in the Tenderloin. Grow up. Overall, definitely satisfactory for a single-night San Francisco trip. But know what you're getting, and don't expect Hilton level amenities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown very helpful staff. Near very good Yucatan restaurants also.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

The Indian gentlemen who run this hotel go above and beyond to help out I am a disabled senior and couldnt have been treater better. My nahhage was carried up the elevator to my room The linens were fresh and the tile bathrooms My baggage was cheerfully carried to my room since I am a disabled senior. As for the comments about the noise and homeless on the street? get earplugs- this is the Tenderloin and enjoy the ambience since you are saving a lot of money. Highly recommended for adventurous travelers who appreciate historical buildings
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff brought in new TV and frig and helped with my luggage
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Melika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty, Unsafe, smell bad, old, the staff were rude.
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Zaher

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of homeless people ,not safe
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Paul

Disliked: Staff & service, amenities, property conditions & facilities
This was worse than I expected, and given the low price, I wasn’t expecting much. It was small and shabby, with a shared bathroom and holes in the door from where the deadbolts had been repeatedly broken out. But what bothered me was the street noise. The homeless people on the street right outside the window were loud, viol vulgar, and profane until the wee hours of the morning. Even with the window shut (and there was no A/C) it was hard to sleep over the racket. Felt a little unsafe, even as an adult man coming and going during daylight hours. I wouldn’t stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, great value
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Hanumantha

Disliked: Cleanliness, amenities, property conditions & facilities
Everything is horrible, ugly and unsecured. This is way worse than the description mentioned in the site. I am wondering why at all Expedia lists such horrendous properties in its site. To be honest I never had stayed in such a place not even seen before. No basic amenities and no attention. Highly risky stay. Cursing myself for choosing such a deceptive place.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

JESS

Disliked: Staff & service, amenities
It’s in the tenderloin of sf so prepare for that. The rooms are cold and make sure to ask for a towel. For the cost maybe worth it but wow that neighborhood is beyond noisy.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the Riviera Hotel didn’t match the room I was given. In fact I was assigned a dorm room (for $76), which wasn’t I purchased. I will pursue this with Expedia.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tanner

Liked: Staff & service
Nice staff, good service, area is a little sketchy, but it doesn’t seem that anybody will mess with you
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Luis Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, thank you
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place Great Price

The room was clean. The shower was hot. The staff were really friendly and accomodating. I will definitely be back
Stayed 1 night in Aug 2025
Verified

6/10 Okay

George

Disliked: Staff & service, property conditions & facilities
Just a place to sleep in bunk bed. Elevator y
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Soong

Disliked: Cleanliness, amenities, property conditions & facilities
1) very bad location and unsafe 2) no private bathroom, so terrible 3) funny smells, marijuana and curry cooking 4) so scary to go out and come back
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You are better off staying on the streets
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kumar and his staff members were extremely courteous and professional. I had inadvertently booked the wrong kind of room on Expedia and Kumar worked out a deal for me to get the room that I wanted.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Bernardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place. I’m warning you this place is terrible and NOT SAFE!
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

Clint

Disliked: Cleanliness, amenities, property conditions & facilities
Walking to and from this place even during broad daylight is frightening. Lots of druggies. Room was small. Shared bathroom. No heat. Extremely loud. The manager was conveniently never there. The absolute worst stay in my entire life. Zero stars.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, amenities
It's a great group. The neighborhood is safe and my family will make sure you are taken care of no matter what. San Francisco is my home. It's the type of place where you walk around at 3am and people just want to help.
Stayed 2 nights in Aug 2025