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Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco

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Guest reviews

4.5 / 5Wonderful
3,812 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationSan Francisco Museum of Modern Art6 min walk
Popular LocationMoscone Convention Center7 min walk
Popular LocationExploratorium19 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Suite, 1 Bedroom

    Room amenities

    • 430 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    Room amenities

    • 330 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, City View (Market Street View)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View (New Montgomery Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, City View (Cityscape Room)

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, City View (Grand)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, Partial View

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Studio Suite, 1 Bedroom

    Room amenities

    • 405 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 600 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 Bedroom (Specialty, Vice Presidential)

    Room amenities

    • 951 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Presidential Suite, 1 King Bed (1 Bedroom)

    Room amenities

    • 1938 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

San Francisco

In the city center, Palace Hotel, a Luxury Collection Hotel, San Francisco is in San Francisco's Downtown San Francisco neighborhood, an area with good shopping. San Francisco Museum of Modern Art and Exploratorium are cultural highlights, and some of the area's notable landmarks include Lombard Street and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Cow Palace. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk
  • Oracle Park - 8 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco, CA (SFO-San Francisco Intl.) - 23 min drive

Restaurants

  • Garden Court – Serves breakfast, brunch, and lunch.
  • Pied Piper Bar – Serves light fare.
Questions about this property?Find answers

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a spa tub, and a conference center are onsite. All 556 rooms feature thoughtful touches like bathrobes and slippers, plus 24-hour room service and flat-screen TVs with satellite channels. Guests will also find WiFi, wired Internet, and Frette Italian sheets.
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Valet parking: USD 72 per day
Electric car charging station
Parking height restrictions apply
Roundtrip airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 per person
2 restaurants
2 bars/lounges
24-hour room service
Coffee/tea in common area(s)

Things to do

Fitness center
Indoor pool
Shopping
Spa tub

Family friendly

Dry cleaning service
Free cribs/infant beds
Indoor pool

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

Business center
Meeting rooms
Conference center (53000 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Frette Italian sheets
Free cribs/infant beds
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination

Entertainment

48-inch flat-screen TV
Pay movies
Satellite channels

Food and drink

Free bottled water

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Slippers

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 27 March 2020 to 11 July 2020 (dates subject to change).

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Dogs only
1 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 49 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Guest reviews

4.5
Wonderful
5 - Excellent
2,470
4 - Good
941
3 - Okay
227
2 - Mediocre
93
1 - Poor
81
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the classic look of the hotel. the grand dining room was incredible

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Curb service was extremely helpful and friendly. Room was good. Coffee in the morning was just ok.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

Stayed 1 night in Feb 2020