Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Historic San Francisco hotel in Downtown San Francisco with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Palace Hotel, a Luxury Collection Hotel, San Francisco

Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

Property amenity
Indoor pool
Exterior
Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Californian cuisine

Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco

9.0

Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant

Explore the area

2 New Montgomery St, San Francisco, CA, 94105
  • Popular LocationUnion Square8 min walk
  • Popular LocationMoscone Convention Center8 min walk
  • Popular LocationOracle Park19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)22 min drive

Room options

Deluxe Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 186 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Frette Italian linens
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco is located in Downtown San Francisco, a neighborhood in San Francisco, and is in a shopping district and near a metro station. San Francisco Museum of Modern Art and California Academy of Sciences are cultural highlights, and some of the area's notable landmarks include Ferry Building and Alcatraz Island. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • San Francisco Museum of Modern Art - 4 min walk
  • Union Square - 8 min walk
  • Moscone Convention Center - 8 min walk
  • Oracle Park - 19 min walk
  • Pier 39 - 4 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 22 min drive

Restaurants

  • Ghirardelli Ice Cream & Chocolate Shop - 1 min walk
  • McDonald's - 1 min walk
  • Asha Tea House - 3 min walk
  • Garden Court - 1 min walk
  • Uno Dos Tacos - 1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Historic hotel near Moscone Convention Center
Close to San Francisco Museum of Modern Art and Union Square, Palace Hotel, a Luxury Collection Hotel, San Francisco provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy Californian cuisine and more at the two onsite restaurants. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • An elevator, multilingual staff, and a porter/bellhop
  • Guest reviews give good marks for the helpful staff, overall condition, and location
Room features
All 556 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Frette Italian sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, recycling, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Court
  • GC2GO
  • Pied Piper

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1875
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, this property has an indoor pool.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Valet parking is available for USD 72 per day.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-out is at noon.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Located in Downtown San Francisco, this historic hotel is within a 5-minute walk of Palace Hotel and San Francisco Museum of Modern Art. Union Square and Embarcadero Center are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1009 reviews" "
Rating 8 - Good. 180 out of 1009 reviews" "
Rating 6 - Okay. 80 out of 1009 reviews" "
Rating 4 - Poor. 36 out of 1009 reviews" "
Rating 2 - Terrible. 34 out of 1009 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and friendly staff, rooms were clean and comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many aspects of the property are exceptional - such as the dining spaces, the room, cleaning, and front desk help. My only feedback is regarding coffee and WIFI. Coffee makers provided in each room. You can hide them away in the cabinets but please provide them in room. The person working the cafe downstairs (not open until 6am) is unfriendly and I was not aware of the free coffee for guests until I checked out. Also I don't think you should nickle and dime customers on the WIFI at such a nice establishment.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great stay all around. From facility to staff it’s my new go to SF hotel moving forward.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall room was nice and staff was helpful. When it got busy for breakfast, staff tried to mange the busi-nesss but it overall not handled well. Overall experience was positive.
Stayed 1 night in Mar 2024

10/10 Excellent

LeSonia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful luxery property :)
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The police harassed and assaulted me and kicked me oit of a paid room. Refund needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Everything was lovely we were just disappointed that the hot tub wasn't working during our stay.
Stayed 7 nights in Mar 2024

10/10 Excellent

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff members showed us the mezzanine where Garden Court is overlooking. Beautiful place and great staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing amenities and very friendly staff.
Stayed 2 nights in Mar 2024