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La Luna Inn, an Ascend Collection Hotel

2.5 star property
Travelers find a welcoming haven at this charming hotel where the staff's warm hospitality creates a memorable home base for San Francisco adventures

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Photo gallery for La Luna Inn, an Ascend Collection Hotel

Lobby - La Luna Inn, an Ascend Collection Hotel (San Francisco)
Lobby - La Luna Inn, an Ascend Collection Hotel (San Francisco)
Pillowtop beds, desk, laptop workspace, blackout drapes - La Luna Inn, an Ascend Collection Hotel (San Francisco)
Lobby - La Luna Inn, an Ascend Collection Hotel (San Francisco)
Lobby - La Luna Inn, an Ascend Collection Hotel (San Francisco)
La Luna Inn, Ascend Hotel Collection offers a peaceful retreat near the Presidio. Relax by the lobby fireplace, enjoy complimentary in-room WiFi, and explore nearby attractions like the Palace of Fine Arts and Ghirardelli Square.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Large Room)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Large Room)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cow Hollow, a neighborhood in San Francisco, is home to La Luna Inn, an Ascend Collection Hotel. Palace of Fine Arts and Lombard Street are notable landmarks, and the area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our San Francisco travel guide
Map
2599 Lombard St, San Francisco, CA, 94123

What's nearby

  • Presidio of San Francisco
    Presidio of San Francisco
    3 min walk - 0.2 miles
  • Palace of Fine Arts
    Palace of Fine Arts
    8 min walk - 0.5 miles
  • Union Street
    Union Street
    11 min walk - 0.6 miles
  • Ghirardelli Square
    Ghirardelli Square
    4 min drive - 1.6 miles
  • Chestnut Street
    2 min walk - 0.1 miles

Getting around

  • Hyde St & Lombard St Stop
    3 min drive
  • San Francisco Station
    8 min drive
  • San Francisco Intl. Airport (SFO)
    43 min drive

Restaurants

  • Souvla
    5 min walk
  • Little Original Joe’s
    4 min walk
  • Piccino Presidio
    6 min walk
  • Super Duper Burgers
    6 min walk
  • Bar Darling
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12.50 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 12.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is La Luna Inn, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 12.50 per night. Limited spots are available.

What time is check-in at La Luna Inn, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at La Luna Inn, an Ascend Collection Hotel?

Check-out is at noon.

Where is La Luna Inn, an Ascend Collection Hotel located?

Located in Cow Hollow, this hotel is within a 10-minute walk of Presidio of San Francisco and Palace of Fine Arts. Ghirardelli Square and Lombard Street are also within 2 mi (3 km). Hyde St & Greenwich St Stop is 28 minutes by foot and Hyde St & Chestnut St Stop is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Luna Inn, an Ascend Collection Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 237 out of 488 reviews
Rating 8 - Good. 120 out of 488 reviews
Rating 6 - Okay. 75 out of 488 reviews
Rating 4 - Poor. 36 out of 488 reviews
Rating 2 - Terrible. 20 out of 488 reviews

Reviews

Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff, checking in was easy as well as checking out. Great safe location.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Pagnapech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2-star hotel with a clean room, nice and kind staff member, and available to purchase parking.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Cow Hollow. Clean. Comfortable bed. Parking on site. Walkable neighborhood with great restaurants nearby. Will stay here again.
Stayed 1 night in May 2026
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the price
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very good location , close to the quiet presidio park and marina . Favorite spot since years.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean staff are nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and close to everything..buy souvenirs on tourist spot coz you wont find any at the residential area :)
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and safe area! Would definitely book this hotel again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay . Great location , friendly staff . Great for a one night stay .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Nice firm bed, spacious room, close to many nice restaurants and the palace of fine arts
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Parking was easy and secure. It’s a safe area. Bed was sooo firm I thought I was sleeping on a piece of wood. Property was clean but on a budget.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking onsite. Clean rooms and friendly staff. Coffee machine at the lobby, cold and hot water dispenser. Walking distance to many restaurants and bars. Safe and cute neighborhood. Really close to the Palace of fine Arts (a beautiful place to visit). We enjoy our stay, and definitely recommend it.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Shereen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place is cute in a great location. Walls are thin though as older building. So you will hear everything from every room. Staff very kind and helpful. Rooms big and clean. But older. More retro
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Clean basic room and great customer service. Ask for a room on the back side if you want a quiet sleep experience. Easy to find, parking lot, and walking distance to a lot of cool places to eat and shop in the Marina district.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful, rooms were clean and spacious. Located on the main road it had excellent access to the Presidio and public transport to Downtown and the water front. There was a large selection of eating places within easy walking distance on Chestnut. Unfortunately, the hotel’s proximity to the main road meant a constant loud traffic noise which extended through the night. Sleep was very interrupted despite purchasing ear plugs. Our room was next to the elevator- noisy No carpets deadened the sounds coming through the floor from the rooms above or the rooms next door -noisy. The bedroom balcony was automatically lit at night which shone through the inadequate curtains and the access door did not prevent any traffic noise. Altogether a disappointing stay which was a shame as the staff, location and parking were excellent.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was easy, very important in sfo, place quiet and clean, friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very convenient location, free parking, clean & comfortable rooms and friendly staff. Would stay here again and recommend to anyone visiting the area!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Gilberto

I loved the fact that this Hotel has free Parking. In San Francisco that is a big plus. I did not like the fact that I was given a room right next to Lombard Street. I should have taken ear plugs but I did not. I could only fall to sleep when the traffic subsided. Love the Location. Close to dining and the Marina
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities
Clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and helpful. Room is very clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nhi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Appreciated the parking, great location for families, clean property, and water in lobby. Our room was run down, but clean. The night staff was not helpful at all. We asked for some accommodations due to daughter's allergies when we checked in, but staff was dismissive and lied about not having any other rooms available. We saw a ton of vacant rooms. The morning staff was very kind. Overall nice property, but disappointed with the staff that checked us in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy parking, pretty quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PARKING WAS SAFE. WE WERE ABLE TO PARK OUR CAR BEFORE WE CHECK IN TO THE HOTEL TO GO ON THE ALCATRAZ TOUR
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near restaurants and nightclubs
Stayed 1 night in Jul 2025