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Hotel Zetta San Francisco

4.0 star property
Urban excitement meets modern comfort in downtown San Francisco, where guests can enjoy billiards, arcade games, or explore vibrant Union Square just steps away

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Photo gallery for Hotel Zetta San Francisco

2 bars/lounges, lobby lounge - Hotel Zetta San Francisco (San Francisco)
Lobby sitting area - Hotel Zetta San Francisco (San Francisco)
Exterior - Hotel Zetta San Francisco (San Francisco)
Reception - Hotel Zetta San Francisco (San Francisco)
Premium bedding, down comforters, pillowtop beds, in-room safe - Hotel Zetta San Francisco (San Francisco)
Hotel Zetta, in the heart of San Francisco, offers two American cuisine restaurants with happy hour specials. Travelers love the 24-hour gym, arcade/game room, and dry cleaning services. Guests consistently praise the helpful staff and prime location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Zetta)

Suite, Multiple Beds (Zetta) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds (Zetta)

  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

  • Sleeps 2

View all photos for Suite, Multiple Beds (Zetta)

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Suite, Multiple Beds (Zetta)

  • Sleeps 3

View all photos for Deluxe Room, 2 Double Beds

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 2 Double Beds

  • Sleeps 4

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed (Well and Away)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Well and Away)

  • Sleeps 2

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-in Shower)

  • Sleeps 2

View all photos for Deluxe Double Double

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Deluxe Double Double

  • Sleeps 4

View all photos for Deluxe King

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Deluxe King

  • Sleeps 2

About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, Hotel Zetta San Francisco is in the entertainment district and near a metro station. Palace Hotel and Ferry Building are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
55 5th St, San Francisco, CA, 94103

What's nearby

  • San Francisco
    Moscone Convention Center
    6 min walk - 0.4 miles
  • Union Square, San Francisco
    Union Square
    8 min walk - 0.5 miles
  • San Francisco Museum of Modern Art
    San Francisco Museum of Modern Art
    8 min walk - 0.5 miles
  • Westfield San Francisco Centre
    1 min walk - 0.1 miles
  • Palace Hotel
    10 min walk - 0.6 miles

Getting around

  • Market St & 5th St Stop
    2 min walk
  • San Francisco Station
    18 min walk
  • San Francisco Intl. Airport (SFO)
    25 min drive

Restaurants

  • The Melt
    4 min walk
  • Panda Express
    2 min walk
  • Shake Shack
    4 min walk
  • Soma Restaurant & Bar
    1 min walk
  • 54 Mint
    2 min walk

About this property

Hotel Zetta San Francisco

Upscale hotel near Moscone Convention Center
Located close to Union Square and San Francisco Museum of Modern Art, Hotel Zetta San Francisco provides an arcade/game room, dry cleaning/laundry services, and 2 bars. Be sure to enjoy dinner and light fare along with American cuisine and happy hour at the two on-site restaurants. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a gym and a conference center.
You'll also find perks like:
  • Breakfast (surcharge), valet parking (surcharge), and express check-out
  • Multilingual staff, concierge services, and a banquet hall
  • A front-desk safe, luggage storage, and a water dispenser
  • Guest reviews say great things about the helpful staff and location
Room features
All 116 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 46-inch HDTVs with premium channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Is Hotel Zetta San Francisco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 65 per night.

What time is check-in at Hotel Zetta San Francisco?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Zetta San Francisco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Zetta San Francisco located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre, San Francisco Museum of Modern Art, and Union Square. Moscone Convention Center and Palace Hotel are also within 15 minutes. Market St & 5th St Stop and Powell St. Station are within a 5-minute walk.

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Reviews

Hotel Zetta San Francisco Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and professional staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alejandra

The staff was incredibly kind especially after a super long flight, the room was clean and cozy the amenities were good plus the area itself felt safe. Would absolutely stay here again. Special shout out to
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities
Room was great and staff was friendly. The only thing I missed was coffee in the room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lalo

Great room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great staff - friendly and helpful. Beautiful room. And very very quiet. Plus, snacks and cocoa in the lobby. This will be my hotel for my next visits.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very secure and the rooms were well sized.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with large rooms. Staff was very nice and amenities were great. They kept the free coffee hidden and poorly labeled though. Not sure if I was drinking decaf or regular coffee.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My room was huge and very clean and nicely appointed. Didn't like the marshmallow mattress but others probably would. Staff is very nice. Location can be very dead and maybe a bit unpleasant at night. Loved that I could beam my phone to the TV (especially since there were no movie channels). The one way they could improve is by having a vending machine on the property (maybe with hipster/healthy snacks). If you arrive after 8,there is no food at the hotel or anywhere nearby. You'd have to walk up to Union Square (thru a sketchy area).
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Spacious and very nice place. Great lobby area and service was great by all staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky decor, friendly staff, central air conditioning, quiet rooms, cute bathroom with walk-in shower, comfy bed, really nice gym. One of the best hotels in SF! Only thing missing from the room was a microwave, but the front staff reheated food for me.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful hotel, super clean, great location, friendly, helpful staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities
Clean and big room
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Zetta, the staff are polite and professional.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good size room and nice showroom products. There was no coffee machine in the room so I asked reception and they provided one, however, the cups were not cleaned the next day nor the pods replaced. By the bar, they have pool table and games, which is a nice touch. They do not really provide breakfast in the hotel, but they do have free coffee and you can buy some pastries at the bar in the morning. It is conveniently located near the Powell Barts station.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and comfortable stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Wonderful stay! Near transportation and restaurants. Located in the downtown area. The bed was comfortable and we slept well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

After an unpleasant check in our experience improved and went smoothly. Our room was nice and spacious. My kids enjoyed the Nintendo Switch in the room and the games in the lobby. The hotel is also located close to all the tourists attractions.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the only complaint is the water pressure in the shower. Bed was comfortable. Location is convenient.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off Market Street close to the cable car, tramway and train station. Rooms and especially the bathrooms are spacious, everything is clean and modern.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Danaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was a hidden gem. pool table in the lobby and a little cafe area. you go the second floor and there’s a PHOTOBOOTH you do have to pay but it’s so worth it. and they have an arcade as well. it’s lovey. the only thing i didn’t like was it felt like our room ac would stop working.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Bed was super comfortable. Room was clean. Great nights sleep, didnt hear any kind of noise
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to all the restaurants and shops.
Stayed 3 nights in Aug 2024