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Overview of Hotel VIA

Photo gallery

Featured Image
Flat-screen TV
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
View from Room

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Laundry
  • Gym
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationOracle Park2 min walk
    Popular LocationMoscone Convention Center15 min walk
    Popular LocationSan Francisco Museum of Modern Art16 min walk
    AirportSan Francisco, CA (SFO-San Francisco Intl.)17 min drive

Book online or call:

1-800-675-4318

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About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighborhood, Hotel VIA is near a train station. Pier 39 and Lombard Street are notable landmarks, and the area's natural beauty can be seen at Twin Peaks. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park.
Popular Location

What's nearby

  • Oracle Park - 2 min walk
  • Moscone Convention Center - 15 min walk
  • San Francisco Museum of Modern Art - 16 min walk
  • 555 California Street - 2 min drive
  • Lombard Street - 14 min drive

Getting around

  • San Francisco Station - 6 min walk
  • 2nd & King Station - 2 min walk
  • AirportSan Francisco Intl. Airport (SFO) - 17 min drive

About this property

Hotel VIA

Along with 2 bars/lounges, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite. All 159 rooms offer free WiFi, premium bedding, and flat-screen TVs with satellite channels. Guests will also find coffee makers, free newspapers, and free local calls. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 62 per night

Food and drink

  • 2 bars/lounges

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Romanian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Recycling
  • Restaurant dining guide
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 20 2020 to September 21 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 62 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
4.5
Wonderful
5 - Excellent
667
4 - Good
215
3 - Okay
56
2 - Poor
22
1 - Terrible
16

4.8/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
The roof top was very nice. This hotel is located in a bad spot. Entrance way in an alley and plastic on the front windows.
Stayed 3 nights in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night during pandemic and weird orange weather, so it was not much going on around the hotel... But at the check in he received packed face masks, note, pen and sanitizing wipes! And those wipes were on each floor! The roof too bar was open but no room service. Room was smaller than we expected from pictures, it was a weird noise from near by building... but overall it was positive experience. Staff was friendly.
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, rates and room...would quickly return.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Via for one night. We chose the Hotel Via because of their COVID cleaning procedures. The hotel is new and very clean. It is a boutique hotel so the rooms are not large but they are adequate. We were comfortable and had everything we required. The rooftop lounge is a plus.
Stayed 1 night in Aug 2020