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Hotel Hacienda San Pancho

4.0 star property
Travelers unwind by the pool with garden views after exploring San Pancho's markets - a peaceful retreat from the vibrant local scene

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Photo gallery for Hotel Hacienda San Pancho

Outdoor pool - Hotel Hacienda San Pancho (San Francisco)
Private beach - Hotel Hacienda San Pancho (San Francisco)
Suite Pool Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets - Hotel Hacienda San Pancho (San Francisco)
Interior - Hotel Hacienda San Pancho (San Francisco)
Interior - Hotel Hacienda San Pancho (San Francisco)
Hotel Hacienda San Pancho offers a tranquil escape just minutes from the bustling San Pancho Nayarit Market. Guests relax with garden views, take refreshing dips in the outdoor pool, and stay connected with high-speed WiFi throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for King Terrace Suite

King Terrace Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for King Pool Suite

King Pool Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King Pool Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Pool Duo

Suite Pool Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Pool Duo

10.0 out of 10
Exceptional
(1 review)
  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite Terrace Duo

Suite Terrace Duo | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Terrace Duo

10.0 out of 10
Exceptional
(1 review)
  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in San Francisco, Hotel Hacienda San Pancho is on a private beach. Shoppers can check out San Pancho Nayarit Market, while everyone can enjoy the natural beauty of Sayulita Beach and Punta de Mita Beach. Entreamigos and Los Arroyos Verdes are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. Visit our San Francisco travel guide
Map
Primavera 10 Col. El Izote, San Francisco, NAY, 63732

What's nearby

  • aerial view of sayulita beach
    Sayulita Beach
    15 min drive - 5.0 miles
  • Entreamigos
    5 min walk - 0.3 miles
  • Angelical Spa
    10 min walk - 0.6 miles
  • San Pancho Nayarit Market
    14 min walk - 0.8 miles
  • Playa San Francisco
    15 min drive - 4.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    47 min drive

Restaurants

  • Tacos El Parque
    8 min walk
  • Nieri Cafe & Coworking
    8 min walk
  • Chido Greens
    9 min walk
  • Taquería los Arbolitos
    10 min walk
  • Marias
    9 min walk

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  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 234 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 14-inch plasma TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 290 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 290 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 8:30 PM
Free in-room WiFi has a 3-device limit

Frequently asked questions

Does Hotel Hacienda San Pancho have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–8:30 PM.

Is Hotel Hacienda San Pancho pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 290 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda San Pancho?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hacienda San Pancho?

Check-out is at 11:00 AM.

Where is Hotel Hacienda San Pancho located?

Situated in San Francisco, this hotel is within a 15-minute walk of Entreamigos and San Pancho Nayarit Market. Sayulita Beach is 3.1 mi (5 km) away.

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Reviews

Hotel Hacienda San Pancho Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 65 out of 106 reviews
Rating 8 - Good. 21 out of 106 reviews
Rating 6 - Okay. 11 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Peaceful getaway, convenient beach access and good location. The staff was super friendly and helpful!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

DOUGLAS

Liked: Cleanliness, amenities, property conditions & facilities
This place is great have stayed a few times , staff and accommodations are excellent , rooms in hotel part with private pool off your deck is 👍👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully situated on the edge of town Very quiet yet easily accessible to the town The pool is clean and private The staff were extremely accommodating and friendly
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful--with a renovated large bathroom=dual sinks and massive shower area A beautiful pool that overlooks the Pacific was incredible and the water is clear and refreshing The resort sits on the edge of the jungle, and is a short walk to town Highly recommend
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Marie isabelle

Liked: Cleanliness, staff & service, amenities
Silvia was very accommodating and welcoming. They went above and beyond to look after us at any time of the day and night. The communication was also excellent. The grounds are beautiful and even tho you walk 5mins and are in town you feel completely in the jungle and the different pools offer different vibes. Highly recommend and would love to be back here with my family. Thank you so so much for everything!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool had a beautiful view of ocean where we watched whales and birds while having pool totally to ourselves . Loved that the resort was spacious and uncrowded.Secured with gates and a few minute walk to town. Staff went over and above Rubin at the front desk gave a guided tour of the facilities and town with suggestions of restaurants and activities .Housekeeping was excellent . Definitely will return. Also front desk Diana arranged that our laundry which was plentiful was clean and returned before our check out .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience overall was better than we could have expected. Not only was the room spacious and beautiful, the whole set up of the pool area was great, but the staff was stellar. Adrian, the manager, and the front desk gals couldn't have been more accommodating, jumping at every chance to make us happy. On the evening of the lock-down due the the cartel retaliation in Puerto Vallarta, when we were unable to leave the premises to get dinner and breakfast, Sylvia took it upon herself to order in pizzas and pastries for guests - rather than staying in our rooms and feeling stressed about the situation, she made it so that we had a great time mingling with other guests and forgetting about the shut-down. Also, the cleaning staff was very friendly and efficient. Thank you to Adrian, Silvia, and Dianna for an awesome 28 days!!! See you next year.
Stayed 28 nights in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Big and clean rooms!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

DeLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities
Everything was great, I will return again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel in san Pancho the Beach its like half a mile walk or if you bring your vehicle like 400 feet fron were you can Park it
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Alejandrina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was nice and big and clean
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

MIGUEL

Liked: Staff & service
The rooms were not very clean—the bed sheets were dirty and had an unpleasant smell. I reported this to the staff, but they did not offer to change them. While the staff was friendly, the overall cleanliness was disappointing. Additionally, one of the bathroom doors in the room was falling off, which was concerning. To make matters worse, when we left to go eat, staff entered our room without our authorization. This made us feel very uncomfortable. The rooms require a PIN for entry, but it seemed that staff members had access to it, raising serious privacy and security concerns. Overall, this experience did not meet our expectations.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Thea

Room was in good condition. Staff is nice. However there were very few times the shower was hot. The refrigerator is very small,however thThere is no coffee maker or
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Valente

Liked: Staff & service
They need to cut the grass and keep the front nice it look abandoned
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Good property . Great personnel!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

LUZ LILIAN

Liked: Cleanliness, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Erika salcedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Mar 2024
Verified

8/10 Good

José carlos

Liked: Cleanliness, staff & service, amenities
C
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost booking, awful reception desk service

There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Oliver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking!