expedia

Photo gallery

Featured Image
IPod dock
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular Location555 California Street19 min walk
    Popular LocationSan Francisco Museum of Modern Art7 min drive
    Popular LocationLombard Street7 min drive
    AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Book online or call:

1-800-675-4318

Rooms are unavailable for your trip dates on AARP Travel Center. Try new dates to check availability.

Change Search

    About this area

    San Francisco

    In the city center, Hotel Carlton, a Joie de Vivre Boutique Hotel is in San Francisco's Downtown San Francisco neighborhood, an area with good shopping. The area's natural beauty can be seen at Golden Gate Park and Mission Dolores Park, while Orpheum Theater and San Francisco Museum of Modern Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Oracle Park, or consider The Regency Ballroom for a night out. Spend some time exploring the area's activities, including golfing.
    View in a map
    Popular Location

    What's nearby

    • 555 California Street - 19 min walk
    • UCSF Medical Center at Mount Zion - 3 min drive
    • San Francisco Museum of Modern Art - 7 min drive
    • Moscone Convention Center - 7 min drive
    • Lombard Street - 7 min drive

    Getting around

    • San Francisco Station - 3 min drive
    • California St & Larkin St Stop - 4 min walk
    • AirportSan Francisco Intl. Airport (SFO) - 23 min drive

    Restaurants

    • SAHA – Restaurant offering Californian cuisine. Serves breakfast, brunch, and dinner daily.

    About this property

    Hotel Carlton, a Joie de Vivre Boutique Hotel

    This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a microwave in a common area, and concierge services. All 163 rooms provide free WiFi, iPod docks, and coffee makers. Other amenities available to guests include ceiling fans, hair dryers, and laptop-compatible safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 28 per night
    • Parking nearby: USD 28 per night
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: USD 9-20 per person
    • 1 restaurant
    • 1 bar
    • Free daily reception

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • French
    • Italian
    • Japanese
    • Spanish

    Business services

    • 24-hour business center
    • Computer station

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel

    More

    • Fireplace in lobby
    • Shared microwave
    • Smoke-free property

    Room amenities

    Bedroom

    • Ceiling fan
    • Free cribs/infant beds
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shampoo
    • Shower/tub combination
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • iPod dock

    Food and drink

    • Coffee/tea maker

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Laptop-friendly workspace
    • Phone
    • Window screens

    Policies

    Check-in

    Check-in from 3 PM - 2 AM
    Late check-in subject to availability

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    This property is closed from March 20 2020 to September 30 2020 (dates subject to change).

    Access methods

    Staffed front desk

    Pets

    Pets stay free

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for USD 20.0 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Resort fee: USD 17.47 per accommodation, per night
    The resort fee includes:
    • Nearby fitness center access
    • Internet access
    • Phone calls
    • In-room safe
    • In-room coffee

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 9 and USD 20 per person (approximately)
    • Self parking fee: USD 28 per night
    • Nearby parking fee: USD 28 per night
    • A pet fee will be charged
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.2
    Very Good
    1,000 reviews
    5 - Excellent
    436
    4 - Good
    414
    3 - Okay
    91
    2 - Poor
    40
    1 - Terrible
    19

    4.4/5

    Cleanliness

    4.5/5

    Staff & service

    4.0/5

    Amenities

    4.1/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 4 nights in Mar 2019

    4/5 Good

    Traveled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    The housekeeping staff is great! I also enjoyed the funky elevators. The place looked well-maintained. The desk staff was helpful. The neighborhood is slightly gritty, but I love that. I was disappointed at the amenity fee. Granted, it is disclosed on the Expedia site, but it was still unexpected. Hotel Carlton should just include that in the basic cost when booking the room since there's really no way to opt out.
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    I loved all the decorations from all over the world.
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    I liked the location and the nightly lobby wine and entertainment .
    Stayed 2 nights in Mar 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, room comfort
    Stayed 3 nights in Mar 2020