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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Property class: 3

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

A hotel reception area with a modern reception desk, seating area, and large windows providing natural light. - Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG (San Mateo)
A Holiday Inn & Suites building with a prominent sign, a covered entrance, and a well-lit facade. - Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG (San Mateo)
A bar area with a counter, bar stools, a television, and a shelf with various bottles. - Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG (San Mateo)
A hotel room with a kitchenette, a bed, a bathroom, and a sitting area. - Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG (San Mateo)
A restaurant with multiple tables and booths, a bar area, and a large window with a view. - Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG (San Mateo)
Located close to San Mateo County Event Center, Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site American cuisine restaurant, Bistro 330, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a desk, chair, lamp, artwork, and a coffee machine.

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with a bed, a sofa, a coffee table, a TV, and a door.

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

A hotel room with a desk, chair, lamp, artwork, and a coffee machine.

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

A hotel room with a bed, desk, kitchenette, and a view of the outdoors.

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a desk, chair, lamp, artwork, and a coffee machine.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a headboard, a window with curtains, and a framed picture on the wall.

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a blue armchair, a small table, a nightstand, and two wall-mounted lamps.

Standard Room, 1 King Bed

7.8 out of 10
Good
(62 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a headboard, a window with curtains, and a framed picture on the wall.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a headboard, a window with curtains, and a framed picture on the wall.

Suite, 1 Bedroom

8.0 out of 10
Very good
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a television, and a chair.

Standard Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(114 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in East San Mateo, a neighborhood in San Mateo, Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG is near the airport. Filoli is a notable landmark, and the area's natural beauty can be seen at San Francisco Bay and Santa Cruz Mountains. San Mateo County Event Center and Fox Theatre are two other places to visit that come recommended. Discover the area's water adventures with windsurfing and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our San Mateo travel guide
Map
330 N Bayshore Blvd, San Mateo, CA, 94401

What's nearby

  • A city skyline with a prominent skyscraper, a body of water, and a sailboat.
    San Francisco Bay
    13 min walk - 0.7 miles
  • A coastal path with a rocky shoreline, a bench, and a sign.
    Coyote Point Park
    13 min walk - 0.7 miles
  • A seated Buddha statue in a garden surrounded by lush greenery and flowering trees.
    Central Park
    2 min drive - 1.6 miles
  • Cinemark Century San Mateo 12
    2 min drive - 1.4 miles
  • CuriOdyssey
    4 min drive - 1.6 miles

Getting around

  • San Mateo Station
    3 min drive
  • San Francisco Intl. Airport Station
    12 min drive
  • San Francisco Intl. Airport (SFO)
    13 min drive

Restaurants

  • Rise Woodfire
    3 min drive
  • Jack in the Box
    3 min drive
  • Starbucks
    2 min drive
  • Poplar Creek Golf Course
    15 min walk
  • Totoro Ramen
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG located?

Located in East San Mateo, this hotel is 1 mi (1.6 km) from San Francisco Bay and within 9 mi (15 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. Fox Theatre and Filoli are also within 12 mi (20 km). San Mateo Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 585 out of 1222 reviews
Rating 8 - Good. 223 out of 1222 reviews
Rating 6 - Okay. 211 out of 1222 reviews
Rating 4 - Poor. 100 out of 1222 reviews
Rating 2 - Terrible. 103 out of 1222 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite good services
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convention location, very clean and spacious room, very quiet, Polite staff, good breakfast choices. Will be happy to return:)
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, and spacious!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean , parking
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room and helpful, courteous staff. Would have been nice if the drapes could cover the window to block streetlights at night
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and quite place. Room was nice and clean. Will stay there again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location and the reasonable rate for our stay. Everything was excellent in services provided.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was disappointing. The gym and hot tub were closed, there was no breakfast, and rooms were tired and not very clean. We also had to pay $25/day for parking, which was not made clear on booking. On the plus side, the sheets and pillows were nice and comfortable.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff at check-in.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The location of the property is great and all the staff members were excellent. However, the property could use some stronger cleaning product for their carpet (lot of stain in our room) and better mold removing/stripping agent for the bathroom.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The bed is soft! Room is clean!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room cleanliness, daily change of amenities in the room. Wish, there was breakfast included.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, wonderful staff, clean property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had the best stay here the front desk worker (Issa) was extremely helpful and friendly! We got breakfast at the hotel as well and Harley was the best server we’ve ever experienced he was super friendly and made us feel super welcomed we will definitely be staying here again when we come back!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

This was an expensive, last minute booking that was very disappointing. I booked two rooms and was given rooms on different floors. My room was not cleaned after the last person vacated. The second room was miraculously on the same room as the first and was adequately clean but the air conditioning did not work in either room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a wonderful hotel. So convenient to the airport clean quiet great bedding and shower...its annoying to pay for a room and then pay to park...but otherwise great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful staff.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quick stay it was ok. Room was spacious shower water pressure was sub par.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
First of all, this staff was amazing. So helpful and courteous. But the place is aging, and it isn't very well maintained. There was rust on the grab bar in my bathroom, for instance. And it's not in the best area, not very walkable and the restaurant was closed while I was there so I had to DoorDash. The bed was comfortable and my room was nicely decorated, but I think I'll I would stay at the Best Western down the street next time if I go to San Mateo again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great, close to all the good food.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, wasn’t the cleanest. Tolerable…:/
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and a good size. Staff was friendly and accommodating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and the hotel is very well maintained and clean.
Stayed 1 night in Jan 2026