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Outdoor Pool
Pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Guest reviews

4.2 out of 5 Very Good
1,354 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Business Services
Parking Available
Laundry
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCalifornia Pacific Medical Center: Pacific Campus11 min walk
Popular LocationGrace Cathedral13 min walk
Popular LocationAsian Art Museum of San Francisco18 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)24 min drive

Book online or call:

1-800-675-4318

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About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighborhood, Holiday Inn Golden Gateway is in the city center. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Mission Dolores Park. Exploratorium and Pier 39 are not to be missed. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • California Pacific Medical Center: Pacific Campus - 11 min walk
  • Grace Cathedral - 13 min walk
  • San Francisco City Hall - 15 min walk
  • Asian Art Museum of San Francisco - 18 min walk
  • Bill Graham Civic Auditorium - 18 min walk

Getting around

  • California St & Van Ness Ave Stop - 1 min walk
  • San Francisco Station - 4 min drive
  • AirportSan Francisco Intl. Airport (SFO) - 24 min drive

About this property

Holiday Inn Golden Gateway

A 24-hour business center, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 496 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include pillow menus, free newspapers, and free local calls. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Jul 15 - Thu, Dec 31 (dates are subject to change):
Breakfast
Swimming pool
Fitness facilities
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Self parking: USD 45 per day
  • Parking height restrictions apply

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (18000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 15 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 45 per day
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
4.2
Very Good
1,354 reviews
5 - Excellent
591
4 - Good
514
3 - Okay
159
2 - Poor
45
1 - Terrible
45

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, the staff were very nice, I really liked this place
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

3/5 Okay

Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 5 nights in Oct 2020

3/5 Okay

Traveled with family and small children, Traveled with family
Close to the main attractions short drive. View was beautiful staff was professional
Stayed 2 nights in Oct 2020