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Holiday Inn Express San Francisco Union Square by IHG

2.5 star property
Travelers can explore vibrant Union Square or prepare for meetings at Moscone Convention Center, then return to a hotel with convenient laundry services

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Property amenity - Holiday Inn Express San Francisco Union Square by IHG (San Francisco)
Business center - Holiday Inn Express San Francisco Union Square by IHG (San Francisco)
Lobby - Holiday Inn Express San Francisco Union Square by IHG (San Francisco)
Free buffet breakfast - Holiday Inn Express San Francisco Union Square by IHG (San Francisco)
Lobby - Holiday Inn Express San Francisco Union Square by IHG (San Francisco)
Holiday Inn Express San Francisco Union Square offers a practical home base in the city center. Guests enjoy a complimentary breakfast buffet, in-room WiFi, a 24-hour gym, and helpful staff for dry cleaning and laundry needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, Holiday Inn Express San Francisco Union Square by IHG is in a shopping district. Ferry Building and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
235 O Farrell Street, San Francisco, CA, 94102

What's nearby

  • Union Square, San Francisco
    Union Square
    2 min walk - 0.1 miles
  • San Francisco Museum of Modern Art
    San Francisco Museum of Modern Art
    8 min walk - 0.5 miles
  • San Francisco
    Moscone Convention Center
    10 min walk - 0.5 miles
  • Westin St Francis Hotel Glass Elevators
    2 min walk - 0.1 miles
  • Warfield Theatre
    7 min walk - 0.4 miles

Getting around

  • Powell St & O'Farrell St Stop
    1 min walk
  • San Francisco Station
    2 min drive
  • San Francisco Intl. Airport (SFO)
    29 min drive

Restaurants

  • Starbucks
    1 min walk
  • Kin Khao
    2 min walk
  • Caffé Central
    2 min walk
  • Hinodeya
    1 min walk
  • Pinecrest Diner
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express San Francisco Union Square by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Holiday Inn Express San Francisco Union Square by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express San Francisco Union Square by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express San Francisco Union Square by IHG located?

Located in Union Square, this hotel is within a 10-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Ferry Building are also within 1 mi (2 km). Powell St & O'Farrell St Stop is only a 2-minute walk and Powell St & Geary Blvd Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express San Francisco Union Square by IHG Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 308 out of 621 reviews
Rating 8 - Good. 220 out of 621 reviews
Rating 6 - Okay. 55 out of 621 reviews
Rating 4 - Poor. 18 out of 621 reviews
Rating 2 - Terrible. 20 out of 621 reviews

Reviews

Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good breakfast, friendly staff, room very small, but bathroom good size
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and room was clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Wonderful room and friendly staff. Great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ma Rosario

Rooms are clean Breakfast does not have variety of options especially for vegetarians
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Room is really nice , staff are helpful
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Shigeki

Liked: Cleanliness
Room is good. Breakfast is not good.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Very clean suite and an accommodating and friendly staff. We would stay here again in a heartbeat.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Clean. Good condition. Nice breakfast. Good location. Great value.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and found the hotel to be clean and quiet
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe hotel. Close to Cable Cars, street cars and BART.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Front desk staff very pleasant. Great breakfast options.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, great breakfast, friendly staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location good value
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Esan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to restaurants bars and shopping.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close enough to walk to/from Moscone Center. Plenty of dining options and interesting sites nearby. My king suite was well equipped for my virtual workday with huge windows (felt more like an apartment) and comfortable for sleeping. Others in my group complained of noise from outside, but my white noise app set to low was enough to drown all of that out.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
It is an small hotel but the cleaning and service is excellent.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

MARY ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay in San Francisco

Clean, quiet two day stay close to the cable car and shopping.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is overran with homeless but the hotel itself was very nice and the breakfast bar is amazing
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Very pleasant and helpful staff. Comfortable room. Excellent breakfast. The hotel has a convenient location to all the artractions and necessities.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and peaceful experience although it would seem loud given the location qas a nice surprise. The continental breakfast was superb and better than expected
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The customer service at the front desk was superb. Very friendly and helpful.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was very nice, comfortable and clean. The breakfast was delicious and plentiful. Staff was nice and accommodating. The location was perfect. My daughter and I had a great time celebrating her birthday and we will definitely be going back again!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was great. Hotel is walking distance to downtown. Breakfast was also great.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. It is clean and quiet and the breakfast is good. It's a good option for a day or two in the city.
Stayed 1 night in Jul 2024