Ratings based on 944 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 15, 2024 on Expedia
Nice and clean i like the place its good to staycation for a little while to relax and enjoy the place
5 out of 5
by A verified traveler

Posted Apr 11, 2024 on Expedia
Wonderful and very clean rooms. Rooms are updated and modern.
Comment from Hotel Management
Apr 13, 2024 by General Manager, Hotel Management
Thank you so much for the amazing rating. I am glad you enjoyed our rooms. Thank you for staying at Courtyard Redwood City.
4 out of 5
by A verified traveler

Posted Apr 7, 2024 on Expedia
Very good location and good accommodations
Comment from Hotel Management
Apr 13, 2024 by General Manager, Hotel Management
Thank you so much for your rating. I'm glad you liked the location and our accommodations. Thank you for staying at Courtyard Redwood City
5 out of 5
by A verified traveler

Posted Mar 17, 2024 on Expedia
Comment from Hotel Management
Apr 13, 2024 by General Manager, Hotel Management
Thank you so much for an amazing rating. I'm glad you enjoyed your stay at Courtyard Redwood City.
5 out of 5
by A verified traveler

Posted Feb 20, 2024 on Expedia
Comment from Hotel Management
Mar 2, 2024 by Kazi Ahmed, General Manager, Hotel Management
Dear Vadym,Thank you so much for taking the time to leave a review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Your 5-star rating is greatly appreciated.We strive to provide exceptional service and ensure that our guests have a memorable and enjoyable stay. It's wonderful to know that we met your expectations and that you were satisfied with your time at our property.If there's anything else we can do to make your next visit even better, please feel free to reach out to us. We look forward to welcoming you back in the future.Best regards,
5 out of 5
by A verified traveler

Posted Jan 31, 2024 on Expedia
Very nice!
Comment from Hotel Management
Feb 3, 2024 by Kazi Ahmed, General Manager, Hotel Management
Dear Harrot,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and the 5 out of 5 rating you gave us on Expedia.We are thrilled to hear that you had a very nice experience during your stay with us. Your satisfaction is extremely important to us, and we are delighted to know that we were able to meet your expectations.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We are always here to assist you and ensure that you have a wonderful experience every time you visit us.Once again, thank you for choosing to stay with us and for your positive review. We truly value your feedback and look forward to welcoming you back to our hotel in the future.Warm regards,
4 out of 5
by A verified traveler

Posted Jan 21, 2024 on Expedia
Comment from Hotel Management
Feb 3, 2024 by Kazi Ahmed, General Manager, Hotel Management
Dear Yesenia,Thank you for taking the time to share your feedback about your recent stay at our hotel on Expedia. We appreciate your review and the 4 out of 5 rating you gave us.We are glad to hear that you had a positive overall experience during your stay. Your feedback is important to us as it helps us identify areas where we can improve and enhance the experience for our guests.If there are any specific areas or aspects of your stay that you would like us to address or any suggestions you would like to share, please let us know. We value your input and are always looking for ways to enhance our services.Once again, thank you for choosing to stay with us and for your valuable feedback. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with an even better experience.Warm regards,
5 out of 5
by A verified traveler

Posted Jan 14, 2024 on Expedia
Comment from Hotel Management
Feb 13, 2024 by Kazi Ahmed, General Manager, Hotel Management
Thank you, Laura, for your wonderful review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us.Providing exceptional service and creating a comfortable environment for our guests is our top priority, so it's gratifying to know that we met your expectations. We appreciate your five-star rating and are glad that you had a great time at our hotel.Thank you again for choosing our hotel and for your positive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.
3 out of 5
by A verified traveler from SANTA ROSA

Posted Jan 11, 2024 on Travelocity
Overall was good facility, but our room faced Highway 101. The highway noise interfered with our sleep.
Comment from Hotel Management
Jan 12, 2024 by Kazi Ahmed, General Manager, Hotel Management
Dear Michael,Thank you for sharing your feedback with us regarding your recent stay at our facility. We appreciate your overall positive comments about our facility. However, we understand that the noise from Highway 101 outside your room disrupted your sleep, and we apologize for any inconvenience this may have caused.We strive to provide our guests with a comfortable and peaceful environment, and we understand that a good night's sleep is essential for a pleasant stay. We apologize for falling short in this aspect and for any inconvenience you experienced as a result of the highway noise.Your comments are valuable to us, and we will make sure to address this issue to minimize such disturbances in the future. We always aim to provide our guests with a relaxing and enjoyable experience, and we regret that this was not fully achieved during your stay.Thank you for bringing this matter to our attention. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,
5 out of 5
by A verified traveler

Posted Jan 8, 2024 on Expedia
Comment from Hotel Management
Feb 3, 2024 by Kazi Ahmed, General Manager, Hotel Management
Dear Jeanne,Thank you for taking the time to review your recent stay at our hotel on Expedia. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us, giving us a 5 out of 5 rating.We strive to provide exceptional service and a comfortable stay for all our guests, and we are thrilled to know that we succeeded in meeting your expectations. Your kind words serve as a great motivation for our team to continue delivering excellent experiences to all our guests.If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We are here to ensure that every visit is enjoyable and memorable.Thank you once again for choosing to stay with us and for your wonderful review. We look forward to welcoming you back to our hotel in the near future.Warm regards,