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Civic Center Inn

Property class: 2

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Photo gallery for Civic Center Inn

Lobby - Civic Center Inn (San Francisco)
Blackout drapes, free WiFi - Civic Center Inn (San Francisco)
Blackout drapes, free WiFi - Civic Center Inn (San Francisco)
View from property - Civic Center Inn (San Francisco)
Exterior - Civic Center Inn (San Francisco)
Civic Center Inn provides a practical base in San Francisco's heart, just a short walk from Moscone Convention Center. Travelers can connect to WiFi, park for free, and access helpful concierge services. The multilingual staff ensures guests from all backgrounds feel welcome.

Reviews

3.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, free WiFi

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, Civic Center Inn is in the entertainment district and near a metro station. Golden Gate Bridge and Alcatraz Island are notable landmarks, and travelers looking to shop may want to visit Pier 39 and Union Square. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
790 Ellis St, San Francisco, CA, 94109

What's nearby

  • Van Ness Avenue
    Van Ness Avenue
    2 min walk - 0.1 miles
  • San Francisco City Hall
    San Francisco City Hall
    6 min walk - 0.4 miles
  • Great American Music Hall
    2 min walk - 0.1 miles
  • Asian Art Museum of San Francisco
    6 min walk - 0.4 miles
  • Bill Graham Civic Auditorium
    8 min walk - 0.5 miles

Getting around

  • San Francisco Station
    4 min drive
  • Market St & Larkin St Stop
    11 min walk
  • San Francisco Intl. Airport (SFO)
    30 min drive

Restaurants

  • Piccolo Italia Pizza
    3 min walk
  • Sai Jai Thai
    3 min walk
  • Great American Music Hall
    2 min walk
  • Lers Ros Thai
    2 min walk
  • Saigon Sandwich
    3 min walk

About this property

Civic Center Inn

Hotel near Union Square
Close to Lombard Street, Civic Center Inn has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Free newspapers, multilingual staff, and luggage storage
Room features
All 80 rooms offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Civic Center Inn
Civic Center Motel
Civic Center Hotel
Civic Center Inn Hotel
Civic Center Inn San Francisco
Civic Center Inn Hotel San Francisco

Frequently asked questions

Is Civic Center Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Civic Center Inn?

Check-in start time: 2 PM; Check-in end time: 5 AM.

What time is check-out at Civic Center Inn?

Check-out is at 11 AM.

Does Civic Center Inn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Civic Center Inn located?

Located in Downtown San Francisco, this hotel is within a 15-minute walk of Van Ness Avenue and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 1 mi (2 km). Market St & Larkin St Stop is 11 minutes by foot and California St & Van Ness Ave Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Civic Center Inn Reviews

3.8

4.0

Cleanliness

4.2

Location

5.0

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 44 out of 999 reviews
Rating 8 - Good. 73 out of 999 reviews
Rating 6 - Okay. 148 out of 999 reviews
Rating 4 - Poor. 179 out of 999 reviews
Rating 2 - Terrible. 555 out of 999 reviews

Reviews

Verified

6/10 Okay

Swervymac007

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are pretty well run down with a profession baffled crew on stand bye constantly trying to ask to use your room for one reason or another and then they try and run you out luckily I’m known and have a little clout and will get crazy if necessary so I was able to uproot them all in all not a family place or not for average people only hardcore gangsters and prostitutes but if that’s what your into it works fine definitely not a family establishment
Stayed 1 night in May 2020
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from here! Too dangerous. Never experienced anything like this before. The inn was surrounded with wanderers and trespassers shouting and fighting. The building/parking lot was dark with no valid lights. The office was closed, lights off, and vacant to the point that we did not attempt to get out of the car for check-in. Broken glasses in the parking lots and the roads surrounding. Safer to sleep on the streets by Ghirardelli Square.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Justin

Disliked: Amenities, property conditions & facilities
The wild west of hotels.
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Deana

Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, I was very unhappy. I will never stay there again,
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Emely

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Sucio Inseguro No se queden
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Jiri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was rubbish! When we checked-in and paid, we were given a room that smelled like somebody died there! The air was full of smoke, marihuana and alcohol, it was toxic! We turned out immediately and went somewhere else!
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

JOSUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel de terror... Afortunadamente viajé solo, afuera de mi puerta 2 tipos drogandose, fue una pésima experiencia. Toda la noche entra y sale gente y gritan y platican, se emborrachan y y se orinan en las escaleras. La primera habitación tenia cucarachas... CUCARACHAS y pedí cambio me mandaron a otra habitación igual de horrible pero sin cucarachas. El olor de la habitación era insoportablemente a cigarro. Las colchas rotas, almohadas sucias, sabanas con pelos, cortinas rasgadas, alfombra pues ni la pisé... tuve que dormir verstido para evitar alguna infección en la piel. Toallas del terror, rotas y percudidas. Por último la recepción te atiende muy de mala gana y por una ventanita como de banco da miedo hasta mostrar tu pasaporte. Reservé 4 noches... solo soporté la primera y decidí hacer un cambio de hotel. EXPEDIA SUGIERO QUE TIENE QUE REVISAR LOS HOTELES QUE SUBEN A SU PÁGINA, LUGARES ASÍ NO DEBERÍAN DE SER OPCIÓN.
Stayed 4 nights in Nov 2021
Verified

2/10 Terrible

Liced

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio, peligros e inseguro.
Stayed 5 nights in Nov 2021
Verified

2/10 Terrible

Avelito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy outside and inside the room. Our blankets are full of cigarette holes. Room smells heavily of cigarette. Heater/ac doesnt work at all therefore there was no ventilation. at the same time opening the windows doesnt make sense as outside smells like trash. worst hotel I have ever been. The person that check as i was rude.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Cigarette" burns in sheets

Literally anything wrong with a hotel, this place has it. I only stayed because it was very cheap and offered free parking, so you get what you pay for. Cleanliness and safety were the biggest issues. I would not stay here again.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
scariest and most uncomfortable place I've been to. left immediately.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Artemio

Disliked: Staff & service, property conditions & facilities, room comfort

Ghetto hotel

The hotel is smell so bad, no fire alarm or hazzard, no coursty on the guest at all no towell, no air condition trying to give it to me but I decline the place is like hell u can’t even lock the door so the worker there just come in to me door without permission and the old lady see me naked. They don’t answer their phone trying to call them from the room with the landline and I used my cell to call the office on the same time but no answer, it means if anything happen to you in the hotel they don’t care or is not liability to them, like you’re on your own risk.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t walk to or from car without being propositioned from a prostitute or drug dealer. Dirty rooms no toilet seat ductape converting holes in the wall also bullet holes in the walls. The clerk or hotel manager was extremely rude. Wanted to put me in a room with no key card and told me I would need to ask the front desk every time I needed in the room. Changed to another room and only had 1 key card. Never coming back
Stayed 6 nights in Oct 2021
Verified

2/10 Terrible

vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time is at 3PM, not at 2 PM.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like! Dirty, loud, drug users, prostitutes, no parking, terrible service, key didn't work daily, did have a king available which is what I booked for, house keeping didn't want to wash pillows, staff was almost never in office.
Stayed 7 nights in Oct 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
tv didn’t work, hotel was somewhat clean but was so old it looked like a dump
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Stefan Alton

Disliked: Amenities, property conditions & facilities
I did not like anything. The bath room was roach infested. The place very dangerious prople were argueing and fighting all night.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel, horrible neighborhood i had people knocking on my door claiming to be the police in the middle of the night. Very scary hotel i would not recommend to anyone
Stayed 1 night in Oct 2021
Verified

8/10 Good

Douglas

Bed
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Ariany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

extremely dangerous place, it has all the signs of break-in, the furniture is all smoked from cigarettes and the smell in the room is unbearable. this hotel looks like a drug shelter with no rules. the pillows have no pillowcase, sheets were never washed, covered with holes everywhere made by cigarettes. the bathroom was dirty and the shower didn't stop dripping. the air conditioner does not work nor the heater. the broken windows with plywood to cover up, impossible to lie down on a bed that looks like it's never been cleaned. there are cockroaches!!!! it's definitely the worst place I've ever seen. unfortunately it has nothing to do with the photos on the site. flee. this hotel is a deception does not look like the photos!
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
downtown sf… need i say more
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

ALEJANDRA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La peor zona de San Francisco. Habitantes de calle hospedan este hotel. Fuman cigarrillo, hooka, toman alcohol y se drogan en los pasillos. Una zona muy insegura, alerta de robos a las personas y los vehículos. La habitación con sábanas sucias y rotas, tendidos quemados con cigarrillos y el olor en la habitación es muy desagradable. La puerta del baño estaba mala. Todo es muy viejo en las habitaciones, hasta las toallas que ponen para tu uso. No había parqueadero disponible cuando llegamos. La atención es muy buena pero de una te advierten que la zona es peligrosa y el hotel en malas condiciones. Al día siguiente habían carros de atención a indigentes frente al hotel. NO RECOMENDADO Y MENOS CUANDO VAS CON NIÑOS. No tuve en cuenta mirar la puntuación y comentarios del hotel antes de ir, desafortunadamente.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Alrighty

Poor room temperature control
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jorge Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son pésimos

No me quisieron dar el hospedaje no vuelvo a comprar con ustedes!
Stayed 4 nights in Oct 2021
Verified

4/10 Poor

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities
There was parking. No tv, no AC, needle in my room
Stayed 2 nights in Oct 2021